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2012 100 - Networld Media Group

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90<br />

ELECTRONIC SHELF LABELS<br />

Given the headaches and hours of labor it takes to keep prices accurate<br />

and up to date for a superstore’s worth of product, electronic shelf<br />

labels would seem to be a no-brainer. Yet ESLs, while widely used<br />

in Europe and parts of the West Coast, have seen only limited, experimental<br />

use in other locales. ESLs connect to a storewide network,<br />

communicate with the retailer’s POS system and download prices to<br />

labels at the store, or from a corporate location for numerous store locations<br />

simultaneously. ESLs can also display additional information<br />

via a touchscreen interface such as nutritional information, priceper-measure,<br />

or even recipes. Even though the cost of implementing<br />

ESLs has decreased over the years thanks to improvements in battery<br />

technology and economies of scale, there are still significant startup<br />

costs. The tipping point for ESLs will come if and when there are sufficient<br />

gains in flexible and responsive pricing to justify the cost difference<br />

over cheaper labels.<br />

91<br />

TESCO<br />

CEO Phillip Clarke is confident about<br />

the future of Tesco’s Fresh & Easy<br />

Neighborhood Market because of the<br />

enthusiasm and loyalty of its customer<br />

base, despite the company’s decision<br />

to shutter 13 underperforming units.<br />

“The key components are coming to-<br />

89<br />

RFID IN RETAIL<br />

If the predictions of RFID advocates have their way, grocery store checkout<br />

lines will soon be a thing of the past. RFID technology uses ink laced with<br />

carbon nanotubes to print electronics directly onto items such as cereal boxes<br />

and potato chip bags, and then transmits information about an entire cartload<br />

of groceries when the shopper wheels past a detector that instantly tabulates<br />

the total. RFID also gives retailers an unprecedented ability to fully track<br />

and trace inventory throughout the supply chain from source to shelf to final<br />

sale with near-perfect accuracy. Research conducted by Dr. Bill Hardgrave of<br />

the University of Arkansas RFID Research Center shows that RFID is capable<br />

of accuracy rates topping 99 percent.<br />

gether,” Clarke says, for Fresh & Easy<br />

to achieve profitability in <strong>2012</strong> or 2013,<br />

by which time Tesco expects to be operating<br />

close to 400 U.S. stores. For the<br />

six-month period that ended Aug. 31,<br />

2011, Tesco’s U.S. division, which then<br />

encompassed 159 stores, lost $151<br />

million, while sales rose 47 percent to<br />

$392.7 million and same-store sales<br />

rose approximately 10 percent. The<br />

chain experienced additional losses,<br />

due to costs related to its acquisition of<br />

two suppliers, and increased rent from<br />

unopened stores.<br />

43

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