Communities Advancing Resilience Toolkit (CART ... - OU Medicine

make notes on a flip chart or board, depending on whether you expect to revisit
comments made during the conversation.
Step 6: Analyze the results. Immediately after the session, the facilitator and note taker
should each record their impressions of:
� central themes
� dissenting and minority themes
� underlying contexts relative to responses
� outstanding or unusual verbal and nonverbal reactions
Themes should be organized in a hierarchy from major to minor. Computer software (e.g.,
NVivo or EZ-Text) is available to assist in the analysis or the analysis can be conducted
manually.
Considerations
Selection of location. People should feel neutral about the location. Transportation and
parking must be accessible. The room should be large enough to accommodate the group
comfortably. The seating arrangement should permit people to see each other and it
should foster interaction. Acoustics should be such that participants can hear each other,
people outside the room cannot hear what is being said in the room, and outside noise is
not disruptive. Sufficient electrical outlets must be available to operate any equipment
(e.g., a coffee pot).
Supplies. Name tags and table tents should indicate first names only. Flip charts may be
useful to write down concepts that emerge so that everyone can see them. Markers,
masking tape, pencils, and paper also should be available in case they are needed. Use a
clock or watch to ensure timely progress through the agenda. Refreshments should be
available but should not interfere with the group process.
Selection of facilitator. The quality of the information received in a community
conversation is only as good as the skill level of the facilitator. Hence, the facilitator must
be trained if he/she is not experienced. Training involves knowledge about group
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