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BRUSSELS SOFTWARE CLUSTER - Bruxelles Invest & Export

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attentIo<br />

BuSIneSS IntellIgenCe (BI)/SemantIC<br />

Chée de Boondael 6 b 9<br />

B-1050 Brussels (Belgium)<br />

phone : +32 2 218 42 26<br />

fax : +32 2 217 50 83<br />

e-mail :<br />

attentiocontact@attentio.com<br />

website :<br />

www.attentio.com<br />

Contact person<br />

Colin SAndERS<br />

function<br />

CEO<br />

date of establishment<br />

July 2004<br />

number of employees (in Brussels)<br />

20<br />

turnover (€)<br />

1 000 000 €<br />

activities in others countries<br />

Attentio has global clients both<br />

SMEs and major multinationals<br />

14<br />

<strong>SOFTWARE</strong> IN <strong>BRUSSELS</strong><br />

general description<br />

Attentio is a global company specializing in Social<br />

Media Monitoring. we have developed the award<br />

winning platform, the Attentio Brand dashboard,<br />

enabling real-time monitoring and measurement<br />

of social media and online news.<br />

Industry specific<br />

with extensive expertise in the automotive, pharmaceutical,<br />

telecommunications, FMCG, and finance<br />

industries, Attentio is the European leader<br />

in Social Media information analytics.<br />

multilingual coverage<br />

Our staff operates in 22 languages, including<br />

Arabic and Mandarin. with data sources covering<br />

the global blogosphere, we have the unique capability<br />

of analyzing and correlating your relevant<br />

data with our SaaS (Software as a Service).<br />

automated insights<br />

The Attentio Brand dashboard lets you gain better<br />

understanding of the market, develop substantially<br />

improved marketing approaches, listen to<br />

and communicate directly with your customer and<br />

measure the RoI on your activities as deduced in<br />

the Social Media world.<br />

developed products<br />

products<br />

Attentio offers European corporations the following<br />

portfolio of online market intelligence services.<br />

attentio Brand dashboardtm<br />

Attentio's next generation Social Media dashboard<br />

takes social media analysis to a new level. Using the<br />

simple yet powerful interface you can easily build<br />

custom charts comparing your brands against your<br />

competitors or see which social networks generate<br />

the most buzz about your company. Filter by<br />

Region, Country or Language to directly target<br />

your most important market segments. Assess<br />

key market influencers by segmenting using Rank<br />

or Media. Automatic Sentiment analysis lets you<br />

quickly know which of your customers are unhappy<br />

and who is creating a negative reputation for your<br />

brand. At Attentio we understand that the machine<br />

is never perfect, so all categories in the dashboard<br />

can be updated manually to provide the highest<br />

level of accuracy.<br />

The pricing model is subscription based.<br />

targets and references<br />

we have worked with clients such as<br />

Microsoft, Skype, Toyota, Club Med, Johnson<br />

& Johnson, nokia, Intel, Hewlett Packard, and<br />

Buenavista International/disney. we are also<br />

extensively used by Media agencies such as<br />

OMd, PHd network, Emakina, Boondoggle, GfK,<br />

Edelman, LaComunidad, we are Social, Shiny Red,<br />

Isobar, naked, Lateral and many more.<br />

Innovative aspects/advantages<br />

Buzz trends<br />

The Attentio Social Media dashboard charts the<br />

rise and fall over time of conversations broken<br />

down by day, week, month or year. By including<br />

your competitors' brands in your tracking you can<br />

easily compare your company's performance in<br />

social media within your own specific industry.<br />

Extending your tracking with customized topics<br />

lets you focus on individual concepts, themes or<br />

industries.<br />

Segmentation<br />

The Attentio Social Media dashboard structures<br />

your data using a sophisticated set of attributes.<br />

By filtering the data with categories such<br />

as Language, Region, Country, Rank, Sentiment,<br />

Media and Platform you can quickly and easily analyze<br />

your data broken down into your target market<br />

segments.<br />

live Charts<br />

The simple yet powerful dashboard interface lets<br />

you customize your views of the data using a comprehensive<br />

set of filters and display options. when<br />

you apply your selection of filters to the data the<br />

dashboard will be updated and you will immediately<br />

see the results.<br />

automatic Sentiment analysis<br />

Articles in the Social Media dashboard are automatically<br />

classified according to the sentiment<br />

expressed in them: positive, negative or neutral.<br />

where the automatic classification fails to correctly<br />

capture the nuances of language, the assigned<br />

sentiment can be edited to increase the accuracy<br />

of the data.<br />

Coverage<br />

Attentio's data sources span a wide range of platforms<br />

from the most important social media sites<br />

to the mainstream news media. data is gathered<br />

worldwide and is available in all languages. Twitter,<br />

Facebook, Blogs, Forums, leading news sites,<br />

youtube, dailymotion and Flickr are all covered by<br />

Attentio.

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