rrL4Y7

Mobile phone
insurance
It’s amazing how much we take our mobile phones for granted. Fortunately, with your Ultimate Reward
Current Account you can get protection for loss, theft and accidental damage, at home and abroad
provided you take reasonable steps to keep it safe. And if you have a joint account, this insurance will
cover a mobile phone for each of you.
This summary outlines our mobile phone cover which is arranged and administered by STAMS Ltd with
a single insurance provider London General Insurance Company Limited. The full policy wording is in
the Terms and Conditions section of this booklet.
Main benefits
Cover for the handset in the event of:
• theft from your person
• water and liquid damage
• accidental damage
• breakdown
• loss
Loss of prepaid airtime for prepay/
pay-as-you-go phones
Cover for unauthorised airtime use on a
contract phone
Accessory cover – cover for accessories as long as they
are attached to the handset at the time of the incident
Limit of cover
per phone
Repair or replace
phone up to a
maximum original
cost or value of
£2,000
up to £500
up to £1,500
up to £250
Excess per
phone per claim
£100 for Apple iPhone,
£30 for all other
handsets
Cover wherever you are in the world. Repair or replacement will be arranged on your return to the UK.
How to register your mobile phone details
To help give you the best service when you need it most, register your mobile phone details. That way,
in the event of a claim, we can help you quickly and efficiently.
Call 08451 24 14 00 and we can take the details from you, or log onto www.halifax.co.uk and register
through online banking.
Please have the following information ready when you call:
• The make and model of your phone. (Check your instruction manual or remove the back cover and
battery to see a label with this information.)
• Your service provider. (Details of your service provider are often displayed on the screen of your
phone, or are on your monthly statement or contract.)
• Your IMEI – International Mobile Equipment Identity number. You can find this by dialling *#06# from
your mobile phone.
You’ll be covered at home or abroad, while your Ultimate Reward Current Account is open. Please call
us on the number above if you haven’t received your insurance registration certificate within 15 days of
registering.
Please note that if you do not register with us, you won’t receive a certificate of insurance but you’ll
still be covered. (Please note that mobile phones are only automatically covered if they meet the
requirements of the cover.)
iPhone is a trademark of Apple Inc., registered in the U.S. and other countries.
Account benefits Mobile phone insurance
23