Teleuse@BOP3: A Qualitative Study - LIRNEasia

Discussion of Limitations
There are certain limitations of this qualitative research which need to be put forward at an early stage for the reader
to be able to better understand the qualitative aspect of various quantitative findings.
Since the sample of this research is considerably smaller than that in the quantitative phase, the findings may not
necessarily support all the findings from the qualitative phase. Further on, there may be interesting but seemingly
irrelevant insights as well as contradictions to some of the quantitative findings but such findings are subject to the
individual characteristics of the research respondents, which we have to respect and represent.
In certain cases, some findings should not be considered as conclusive because of the nature of the data. For
instance, the ability of the BOP respondents to calculate effectively, their savings based on travel time and costs
incurred on travel versus making a call. Such data is highly subjective and can vary for different respondents. The
reliability of such data is not guaranteed. We have, however, sought an average from most of our respondents and
the results presented were largely agreed upon. In other instances, the perceptions on institutional resources may
also be partially subjective. The research location may be having health services but the respondent may not have
faith in the doctors available and thus project it as a lack of good health institutions in his area. Such findings have
been cross checked and we have given the average perception although in order to prove the point of people’s
dissatisfaction, we have represented what was said by such single users in actuality.
As a result, it is not possible to neglect such influences and thus they have been described in this report being as
subjectively objective as possible
31