CSER Sustainability Report (English) - high res-rev - Flextronics

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10 4 CSER Deployment and Management Creating Awareness ■ Educate site leaders on Flextronics’ CSER program before they train their operations personnel Sustainability Assurance ■ Ensure that sites embed CSER into their day-to-day operations and strive for continuous improvement Assessment ■ Ensure successful gap closure Program Assessment ■ Carry out site-based assessments to identify gaps Employee Training ■ Site management disseminates CSERrelated information and requirements to all employees Gap Remediation ■ Sites implement measures necessary to close identified gaps Competency / Certification ■ Sites are certified for demonstrating compliance to the standards Flextronics CSER Report 2010 / 2011
4 CSER Deployment and Management 4.1 CSER Deployment 4.1.1 The Flextronics Pledge Certification Process Flextronics CSER Report 2010 / 2011 4.1 CSER Deployment All our global sites aim to have The Flextronics Pledge certification by FY14. In order to be certified, all sites must adhere to the compliance process shown in the diagram below and attain audit scores of between 96 to 100 percent. The Flextronics Pledge Compliance Process Capacity Building Self Assessment ■ Site training ■ Convey expectations ■ Sites complete Self Assessment Questionnaire (SAQ) SAQ Analysis Gap Closures ■ SAQ analysis ■ Risk assessment ■ SAQ improvement Certification Audits ■ Physical audits at sites 4.1.2 The Flextronics Pledge Assessment Categories and Criteria Labor ■ Freely chosen employment ■ Working hours ■ Child labor avoidance ■ Wages and benefits ■ Humane treatment ■ Non-discrimination Environmental Health and Safety (EHS) ■ Occupational safety ■ Emergency preparedness ■ Safety in dorms, kitchens, canteens ■ Physically demanding work ■ Machine safeguarding ■ Pollution prevention ■ Product Environmental Compliance (RoHS, etc) Ethics and Governance ■ Code of Conduct ■ Anonymous reporting ■ Business integrity ■ Disclosure of information and intellectual property Management Systems ■ Monitoring legal requirements ■ Training ■ Documentation & records ■ Communication ■ Audits and corrective actions ■ Management reviews Community Partnerships Sites’ Corrective Actions ■ Sites initiate corrective actions (seven days after audit) ■ Follow up till closure (target 60 days from audit) ■ Site outreach programs ■ Promotion of The Flextronics Pledge to the community On-Site Contractor Control ■ Training of contractors ■ Contractor reviews and assessments 11
Page 1 and 2: Corporate Social and Environmental
Page 3 and 4: 1 From the CEO 2 About Flextronics
Page 5 and 6: 2 About Flextronics About Flextroni
Page 7 and 8: 3 About The Flextronics Pledge Abou
Page 9: 3 About The Flextronics Pledge Flex
Page 13 and 14: 4 CSER Deployment and Management 4.
Page 15 and 16: 6 Our People Our People Building a
Page 17 and 18: 6 Our People Alexandra is the autho
Page 19 and 20: 6 Our People 6.1 Flextronics’ Hum
Page 31 and 32: 6 Our People ■ Improved CSER comp
Page 33 and 34: 6 Our People A. Empowering the Hear
Page 35 and 36: 7 Ethics and Governance Ethics and
Page 37 and 38: 7 Ethics and Governance 7.2 Complia
Page 39 and 40: 8 Community Partnership Flextronics
Page 41 and 42: 8 Community Partnership 8.2 Tech@Ca
Page 43 and 44: 8 Community Partnership A. Flextron
Page 45 and 46: 8 Community Partnership Partnership
Page 47 and 48: 8 Community Partnership Note: More
Page 49 and 50: 9 Environment Environment Enabling
Page 51 and 52: 9 Environment The External Landscap
Page 53 and 54: 9 Environment B. 5-Element CLEAN Va
Page 55 and 56: 9 Environment 9.4 Environmental Sus
Page 57 and 58: 9 Environment B. Flextronics’ Env
Page 59 and 60: 9 Environment 9.6 CleanTech We desi
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9 Environment 9.8 Environmental Ins
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10 The Flextronics Pledge and the S
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11 Technology Innovation and Sustai
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12 Epilogue Epilogue Flextronics CS
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Addendum Annual Report Flextronics
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Addendum B. The First Flextronics E
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Addendum 4 Looking Forward Going fo
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Flextronics Guadalajara (Mexico) fo
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CSER Sustainability Report (English) - high res-rev - Flextronics

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