CSER Sustainability Report (English) - high res-rev - Flextronics

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4 CSER Deployment and Management
4.1.3 The Flextronics Pledge Certification Results
4.1 CSER Deployment
Flextronics has been conducting The Flextronics Pledge certification audits on its sites globally since this
process was introduced in 2009. Audits are conducted by the corporate regional CSER teams upon successful
implementation of The Flextronics Pledge requirements and passing the required score on their self-assessments.
The Flextronics Pledge certification assesses the overall implementation and adherence of the CSER management
system. It also evaluates the establishment of Plan-Do-Check-Act / Review process. Specifically, the certification
audit covers six criteria:
1. Labor / Human Rights Practices
2. Ethics & Governance
3. Environmental, Health & Safety (EHS)
4. Community Partnership
5. On-site Contractor Management
6. The overall CSER Management System
Globally, 35 sites have been certified to date (17 in the Americas, 16 in EMEA and 2 in Asia).
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Labor & Human
Rights
The 2011 Flextronics Pledge Audit Scores
Ethics & Governance EHS CSER Management
System
We are currently focused on improving The Flextronics Pledge audit scores in Asia by addressing the following issues:
1. Delayed or partial implementation of the CSER management system
2. Delayed or partial adoption of health and safety best practices
3. Structural and systemic issues in some countries.
Community
Partnership
On-site Contractor
Management
Americas
All Flextronics sites are expected to attain The Flextronics Pledge certification. To achieve this goal, the corporate
CSER leads conduct regular visits to the sites, to provide guidance and coaching. These CSER leads have also
developed a toolkit containing policies, standards and procedures to aid the sites in strengthening their management
systems.
The evaluation process continues to the post-certification stage to ensure continuous improvement and full
compliance. This process also guides the translation of The Flextronics Pledge principles into concrete actions.
EMEA
Asia
* Each criteria has a full score of 100 percent.
Flextronics CSER Report 2010 / 2011