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CSER Sustainability Report (English) - high res-rev - Flextronics

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22<br />

6 Our People<br />

B. Time to Performance<br />

6.1 <strong>Flextronics</strong>’ Human Resource Management Strategy<br />

<strong>Flextronics</strong> recognizes the need to foster our people’s professional growth and development so that they can perform<br />

well in their career. From the first day of work, our employees are given the <strong>res</strong>ources and support they need to<br />

succeed. We advocate continuous learning and have established numerous development programs designed to<br />

enhance employees’ proficiencies and prepare them for a promising career with the company. In return, our people<br />

are well prepared to support and lead our rapid business growth.<br />

BI. Learning and Organizational Effectiveness (OE)<br />

Many strategic learning and development programs have been built to empower employees, some of which are<br />

<strong>high</strong>lighted below:<br />

Target<br />

Audience<br />

Learning<br />

Programs<br />

Offerings*<br />

Disciplines*<br />

Approaches<br />

Tools &<br />

Technology<br />

Direct Labor Indirect Labor<br />

Onboarding<br />

• NEE<br />

• Leadership<br />

Success<br />

Accelerator<br />

Process & Product<br />

Engineering<br />

Quality / Lean & Six<br />

Sigma<br />

Communication<br />

Technical /<br />

Functional<br />

Skills<br />

• Site /<br />

Product<br />

Specific<br />

Programs<br />

• CAP<br />

Formal<br />

• Instructor-led Skill-Based<br />

• eLearning – FlexU, SkillSoft<br />

Global <strong>English</strong>, eCornell<br />

• Feedback-intensive<br />

Development Programs<br />

Systems &<br />

Process<br />

• IT<br />

• <strong>CSER</strong><br />

Test Engineering<br />

Operations & Supply<br />

Chain Management<br />

Leadership &<br />

Strategic<br />

Management &<br />

Team Skills<br />

• Targeted<br />

Selection<br />

• Goal Setting<br />

• Managing<br />

Performance<br />

• POM<br />

• Developing Your<br />

Direct <strong>Report</strong>s<br />

• Gateway<br />

Industrial<br />

Engineering<br />

Leadership &<br />

Business Skills<br />

• FLP<br />

• ELP<br />

• BLP<br />

• Flex Factory<br />

• Creating Value<br />

Through<br />

Negotiations<br />

• FlexService<br />

• LAP<br />

• Key Executive<br />

Talent Program<br />

Human Resources Finance<br />

Change<br />

Management<br />

Developmental<br />

• Ex-pat Assignments<br />

• Job Rotations<br />

• Strategic Projects<br />

• Stretch Assignments<br />

• Increase in Job Scope<br />

Customer Skills<br />

• Customer<br />

Service<br />

Fundamentals<br />

• Listening to<br />

Your<br />

Customers<br />

Values &<br />

Traits<br />

IPC Mechanicals Plastics Molding<br />

Compliance<br />

Collaborative<br />

• Internal or External<br />

Coaches / Mentors<br />

• Cohort Development<br />

Programs<br />

• Leader Exchanges<br />

Project & Program<br />

Management<br />

Business<br />

Development<br />

Informal<br />

• Books 24x7<br />

• Conferences<br />

• Off-the-job Experiences<br />

Learning Management System Content Management & Development <strong>Report</strong>s & Analytics<br />

Culture Executive Support Performance Management Development Planning Knowledge Sharing<br />

BII. Flex Talent<br />

Flex Talent was developed to help employees accelerate their career and further develop their skill sets. This tool<br />

provides managers and their staff with a comprehensive view of their performance and career prog<strong>res</strong>sion. Managers<br />

can access their staff’s performance, track their prog<strong>res</strong>s, and <strong>rev</strong>iew their career development and prog<strong>res</strong>sion<br />

plan. Flex Talent also includes a “360-degree” performance <strong>rev</strong>iew and feedback process. This assessment program<br />

covers all the areas in which an employee interacts and collects feedback from all those involved. An immediate<br />

supervisor rates an employee, who is also <strong>rev</strong>iewed by co-workers, customers, subordinates and others inside the<br />

company.<br />

Flex Talent also incorporates a succession planning process of identifying key talents within each department<br />

and develops them to assume leadership positions when the existing leaders’ term ends. Succession Planning is<br />

a comprehensive plan to add<strong>res</strong>s both current and future leadership needs while maintaining the existing merit<br />

principles.<br />

University Relations<br />

Learning Vision & Strategy<br />

<strong>Flextronics</strong> <strong>CSER</strong> <strong>Report</strong> 2010 / 2011

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