CSER Sustainability Report (English) - high res-rev - Flextronics

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8 3 About The Flextronics Pledge 3.2 The Flextronics Pledge Roadmap FY13−FY14 Stewardship FY11−FY12 Growth FY07−FY10 Foundation Building competencies and skills in the workforce Streamlining and integrating systems, processes and metrics Facilitating change through self governance and ownership Building company culture ■ Establishing industry leadership position ■ Great place to work ■ Contributing to business growth 3.2 The Flextronics Pledge Roadmap ■ HR101 training 1 for all HR associates ■ Drive Safe training for all drivers employed or appointed by Flextronics ■ Code of Conduct training ■ Data Privacy training ■ Safety 900 training ■ Harassment prevention training for all employees ■ Employee relations quick reference guides ■ Environmental sustainability training ■ HR legal requirements assessment ■ HR compliance section added to The Flextronics Pledge’s selfassessment questionnaire ■ CSER metrics developed ■ Corporate compliance management assessment ■ Material compliance system ■ Environmental accountability competency building program ■ Quarterly progress reviews with business leaders and key customers 1 HR101 aims to unify our HR community’s understanding of Flextronics’ HR philosophy and practices. ■ Performance improvement and discipline policies and procedures ■ “Open Door” policy ■ Complaint / grievance handling policy ■ Building foundation and roadmap for The Flextronics Pledge ■ Establishing systems, processes and metrics ■ Formalizing organizational structures and committees ■ Creating awareness, building management commitment and driving change Flextronics CSER Report 2010 / 2011
3 About The Flextronics Pledge Flextronics CSER Report 2010 / 2011 3.3 The Flextronics Pledge: Leading the way with EICC and GBI 3.3 The Flextronics Pledge: Leading the way with EICC and GBI 3.3.1 Electronic Industry Citizenship Coalition (EICC) Electronic Industry Citizenship Coalition (EICC) is a non-profit, membership-driven global association aimed at forming a single code of conduct responsible for the insurance of a corporately responsible supply chain within the information and communications technology sector. As a founding member of EICC, Flextronics works diligently to ensure that every link of its global electronics supply chain contributes positively to the environmental soundness of the products it produces, and at the same time strives to improve the working and environmental conditions across its supply chain network. The following five focus areas of EICC form the cornerstones of The Flextronics Pledge: Management Systems ■ Company commitment ■ Accountability and responsibility ■ Legal and customer requirements ■ Risk management ■ Performance management ■ Training ■ Communication ■ Worker feedback and participation ■ Audits and assessments ■ Corrective action process ■ Documentation and records Environment ■ Permit and reporting ■ Pollution prevention ■ Hazardous substances ■ Wastewater ■ Solid waste ■ Air emissions ■ Product content Health and Safety ■ Occupational safety ■ Emergency preparedness ■ Occupational injury and illness ■ Physically demanding work ■ Machine safeguarding ■ Dormitory and canteen 3.3.2 Global Business Initiative on Human Rights (GBI) GBI is a unique business-led initiative focused on advancing human rights in a business context around the world – with a focus on emerging and developing markets. GBI strives to bring together business leaders to share good practices, while identifying barriers to the advancement of human rights and providing input for international policy developments. GBI works together with the UN Global Compact Office and is supported by the Swiss Government. GBI is also a platform to promote the adoption of the United Nations’ Guiding Principles on Business and Human Rights which was endorsed by the UN Human Rights Council in June 2011 by businesses and corporations. Flextronics has been a member of GBI since March 2, 2010. The move solidifies our commitment towards respecting and protecting the rights and dignity of our employees. Flextronics will continue to map and carry out our practices and policies to ensure compliance with the UN Guiding Principles. Labor ■ Freely chosen employment ■ Child labor avoidance ■ Working hours ■ Wages and benefits ■ Humane treatment ■ Non-discrimination ■ Freedom of engagement with management Ethics ■ No improper advantage ■ Disclosure of information ■ Intellectual property ■ Fair competition ■ Protection of identity ■ Community engagement 9
Page 1 and 2: Corporate Social and Environmental
Page 3 and 4: 1 From the CEO 2 About Flextronics
Page 5 and 6: 2 About Flextronics About Flextroni
Page 7: 3 About The Flextronics Pledge Abou
Page 11 and 12: 4 CSER Deployment and Management 4.
Page 13 and 14: 4 CSER Deployment and Management 4.
Page 15 and 16: 6 Our People Our People Building a
Page 17 and 18: 6 Our People Alexandra is the autho
Page 19 and 20: 6 Our People 6.1 Flextronics’ Hum
Page 31 and 32: 6 Our People ■ Improved CSER comp
Page 33 and 34: 6 Our People A. Empowering the Hear
Page 35 and 36: 7 Ethics and Governance Ethics and
Page 37 and 38: 7 Ethics and Governance 7.2 Complia
Page 39 and 40: 8 Community Partnership Flextronics
Page 41 and 42: 8 Community Partnership 8.2 Tech@Ca
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Page 49 and 50: 9 Environment Environment Enabling
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9 Environment 9.6 CleanTech We desi
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9 Environment 9.8 Environmental Ins
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10 The Flextronics Pledge and the S
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11 Technology Innovation and Sustai
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12 Epilogue Epilogue Flextronics CS
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Addendum Annual Report Flextronics
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Addendum B. The First Flextronics E
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Addendum 4 Looking Forward Going fo
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Flextronics Guadalajara (Mexico) fo
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CSER Sustainability Report (English) - high res-rev - Flextronics

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