STAR Service News Missed an issue? - Toyota Parts & Service

Spring 2010 

In this issue: 

Battery charging/testing 

2007 Rav4 power steering 

4-Runner X-REAS and air 

suspension system

In this article, we take a look 

at the diff erences and similarities 

between absorbed 

glass mat batteries and 

fl ooded lead acid batteries. 

Also off ered is what you need 

to know about precautions, 

charging procedures, voltage, 

cables and more — 4 

2 

Electronic Power Steering 

(EPS) came standard on the 

2007 Rav4. This article takes 

a look at EPS system precautions, 

inspection, tester 

connections, malfunctions, 

symptoms and trouble 

codes — 15 

Thank you to Mark Weigand and Ganley 

Toyota, a STAR dealer in Akron, Ohio for the 

Springtime backdrop to this issues cover 

photo. © N. Weingart 

STAR Service News 

Toyota’s Support to Automotive Repair 

Editor: Roberta Clark, Toyota Motor Sales, U.S.A., Inc. 

Content: Birchwood Automotive Group, Creston, Ohio 

Source: Toyota Service Manuals 

Design: Bobit Business Media, Uniontown, Ohio 

STAR departments 

Jerry Raskind letter — 3 

Back issues ordering — 13 

Toyota Topics — 30 

STAR dealer listings — 32 

The 4-Runner’s X-REAS 

(Relative Absorber System) 

enhances driveability. This 

article explains the system’s 

components, sensors and 

problem symptoms — 21 

Issue 128 

STAR Service News is a quarterly publication of Toyota Motor Sales, U.S.A., Inc. Editorial and circulation offi ces: Toyota Customer Services, STAR Program WC22, 19001 South Western Avenue, Torrance, CA 90501. Fax (310) 381-5066. 

STAR Service News is available through Toyota STAR Dealers and is also available by subscription. Toyota makes no warranty, expressed or implied, regarding the contents of this publication, nor should any be construed. All procedures, specifi cations 

and part numbers were in effect at the time of printing. Toyota reserves the right to change procedures and/or specifi cations at any time, without prior notice and without incurring any obligation. Articles and technical data contained in this 

publication are based in whole or in part on prior communications by Toyota to its dealers. FOR COMPLETE SPECIFICATIONS AND PROCEDURAL INFORMATION, PLEASE REFER TO THE APPROPRIATE REPAIR MANUAL. For part number changes, 

please contact your Toyota dealer. 

Copyright 2010 Toyota Motor Sales, U.S.A., Inc. Contents of this publication may not be reprinted without written permission. The Toyota name and logo and Toyota STAR name and logo are registered trademarks of Toyota Motor Corporation and may 

not be used in any manner without the prior written consent of Toyota Motor Sales, U.S.A., Inc. 

Caution: Vehicle servicing performed by untrained persons could result in serious injury to those persons or others. 

STAR Service News Spring 2010

Persistence 

pays off! 

I 

was recently catching up on some reading and stumbled across 

an interesting remark by Bjorn Borg (you know, the famous tennis 

player from the ’70s/’80s — he’s still known as one of the 

game’s greats.) At any rate, of his strengths he said, “My greatest 

point is my persistence. I never give up in a match. However down I 

am, I fi ght until the last. My list of matches shows that I have turned 

a great many so-called irretrievable defeats into victories.” 

I like that statement — it demonstrates the resolve needed to be 

successful. This is how I see Toyota — as a company that despite the 

odds has managed to persist, to innovate, and ultimately to succeed. 

For more than 50 years we’ve responded to American consumers, 

changing direction when necessary to meet their needs. Some products 

were successful right from the start — others needed adjustment 

to better fi t the market. And, while the press coverage these 

past few months has drawn extra attention to Toyota, it’s also offered 

us a chance to step back and evaluate our systems, our products 

and our services. 

We’re thankful for the millions of customers who continue to support 

us — their safety and welfare is our top priority, and we know it’s yours, too. 

You can expect us to continue to deliver the best training, resources and support to 

you — our valued partners — so that in turn, you can offer the best service to your 

customers. 

If you’re looking for information about Toyota’s line of remanufactured, maintenance 

or collision parts, pay a visit to www.toyotapartsandservice.com. Need a 

repair manual, wiring diagram or other technical information? Then be sure to go to 

www.techinfo.toyota.com — with a number of subscription levels, one is sure to meet 

your needs. And, keep me in mind when you think of things that can improve the 

Toyota STAR program by dropping me a line anytime at jerry_raskind@toyota.com. 

I look forward to seeing your ideas. 

Best regards, 

Jerry Raskind 

Wholesale Development Manager, Toyota Motor Sales, U.S.A., Inc. 

Spring 2010 

STAR Service News 3

TOYOTA TECHNICAL 

Toyota now recommends the use of the GR8 Battery 

Diagnostic Station, which replaces previously recommended 

battery charging units. 

ABSORBED GLASS MAT (AGM) 

BATTERY INFORMATION 

The following provides background information 

on the diff erences and similarities between AGM 

batteries and fl ooded lead acid batteries. This 

information also explains the charging procedures 

performed by the GR8 Battery Diagnostic Station 

and its ability to charge AGM batteries at higher 

current levels than a standard battery charger. 

AGM batteries feature very-fi ne-fi ber Boron- 

Silicate glass (fi berglass) mats between the plates. 

The glass mat acts like a sponge to absorb and 

immobilize the acid while keeping the acid readily 

available to the plates. This provides a very fast 

reaction time between the acid and the plate material. 

Since the acid is soaked into the glass mat, 

there is no “loose” liquid to freeze and expand, or 

to leak. 

AGM batteries use a gas phase transfer of oxygen 

to the negative plates to recombine them 

back to water while charging (oxygen and hydrogen 

recombine inside the battery, so there is virtually 

no loss of water through electrolysis). 

AGM batteries also feature very low internal 

resistance. The result is that AGM batteries can 

absorb and deliver higher rates of amperage than 

other types of sealed batteries (during charging 

and discharging). 

AGM batteries also feature a very low rate of selfdischarge, 

allowing them to remain usable during 

longer periods of storage, as compared to standard 

fl ooded lead acid batteries. In addition, the 

plates in AGM batteries are packed more tightly, 

making them more shock and vibration resistant 

than fl ooded lead acid batteries. 

NOTE: Toyota recommends that all AGM batteries 

featured in 2001-2008 Toyota and Scion models 

are charged using the GR8 Battery Diagnostic Station. 

The GR8 is produced by SPX/OTC, under part 

number 00002-MCGR8. This applies to 2001 - 2008 

Toyota models. 

The GR8 supersedes the Automatic Trickle 

Charger P/N 00002-YA122-01 and Fast Battery 

Chargers ASE6003 and Christie CAPPDQ. P/N 

0002-YA122-01, ASE6003 and CAPPDQ are now 

obsolete. 

4 STAR Service News 

Spring 2010

BATTERY COMPARISON 

Diff erences between AGM and 

fl ooded lead acid batteries: 

• AGM batteries feature thin, 

sponge-like glass mat separators 

that absorb all liquid electrolytes. 

• Flooded lead acid batteries 

feature free liquid electrolyte all 

around the plates and separators. 

• Flooded lead acid batteries 

can easily release gas that is 

formed during a charge, while 

AGM battery life is diminished if 

gas is formed during charging. 

Similarities between AGM and 

fl ooded lead acid batteries: 

•Both types share the exact 

same lead acid chemistry. 

• Both share the same charge 

and discharge principles. 

• Both are safely charged by 

vehicle charging systems. 

• When discharged, both can be 

recharged at high current levels. 

Damage to AGM batteries 

becomes an issue when the 

charge rate is not 

monitored and 

controlled by the 

charger (i.e. “quick 

chargers”). The 

performance of an 

AGM battery can be 

irreversibly reduced 

if the charge rate 

remains too high, 

allowing the bat- 

tery to overheat 

and vent. Once an 

AGM battery loses 

water as a result of 

venting, the glass 

mats will become dry. This causes 

the battery to lose conductance, 

power and performance. 

In most vehicle charging 

systems, the alternator limits 

the charging rate by limiting the 

output voltage at about 14.4V. 

For example, an AGM battery may 

be observed charging at 60A and 

13.5V. As the battery recharges, 

the charging voltage will increase 

from 13.5V to approximately 

14.4V. 

Naturally, voltage will vary 

based on temperature, control sophistication, 

etc., and the current 

will decrease from 60A to about 

0A. The charging system voltage 

regulators prevent both AGM and 

fl ooded lead acid batteries from 

being overcharged and venting. 

By controlling the voltage, the 

charging rate (current) can be 

controlled. 

The discontinued Automatic 

Trickle Charger (SST 00002-YA122- 

01) maintained a manual charging 

limit of 10A to accomplish 

a safe recharge rate for AGM 

batteries. 

This low-amp charge was low 

The GR8 Battery Diagnostic Station prompts 

the user through each step during battery 

inspection and/or charging. Note the last 

screen in this illustration, showing that the 

GR8 maintains a steady and ideal 13.5V. 

Spring 2010 STAR Service News 


enough to prevent the AGM 

battery from overheating and 

venting. However, this charger 

provided no way of monitoring 

battery temperature or condition. 

GR8 BATTERY 

DIAGNOSTIC STATION 

The GR8 Battery Diagnostic 

Station (SST 00002-MCGR8) is 

a customized diagnostic fastcharger 

that monitors battery 

temperature and condition, and 

provides custom charging rates 

for all model batteries used in 

Toyota and Scion vehicles. 

As such, it safely charges good 

batteries as fast as possible, to a 

point where they can be returned 

to service. 

This also eliminates wasted 

charging time by quickly diagnosing 

faulty batteries. 

Based on the characteristics and 

performance measures of each individual 

battery, the GR8 Battery 

Diagnostic Station will apply the 

fastest charging rate that is safe 

for that particular battery. 

When the GR8 performance 

measurements indicate that an 

AGM battery qualifi es for fastcharging, 

the battery will be 

This sample screen display on a Techstream 

unit reminds the technician to 

prevent the battery voltage from dropping 

below 11.4V during a reprogramming 

procedure (see No. 4 notation at 

the bottom of the CAUTION! list). 

5


charged at whatever current 

level that battery will accept, 

but the charging voltage will be 

controlled in order to prevent 

exceeding 14.4V, and the battery 

temperature will not exceed 135 

degrees Fahrenheit. 

When the GR8 diagnostics 

program indicates that an AGM 

battery does not qualify for fastcharging, 

the charge session will 

only continue if the battery qualifi 

es for “recovery” mode (where 

the diagnostic station found no 

defects or other serious performance 

issues). 

GR8 PRECAUTION 

Never connect the GR8 Battery 

Diagnostic Station to remote 

battery terminals. The GR8 must 

always be connected directly to 

the battery. 

For assistance on charging 

procedures, refer to the GR8 

instruction manual or Toyota TSB 

No. PG001-06 (revised January 26, 

2006). 

BATTERY INSPECTION 

WITH THE GR8 

Connect the test clamps to the 

battery. If the analyzer does not 

power-up automatically, press the 

power button. 

Select the correct USER ID (if applicable) 

and press the NEXT soft 

key. Enter USER PIN (if applicable) 

and press the NEXT soft key. 

Press the NEXT soft key when 

the HELLO screen appears, to 

proceed to the main menu. At the 

main menu, choose BATTERY TEST 

and press the SELECT soft key. If 

the battery is currently installed 

in a vehicle, select IN VEHICLE 

and press the NEXT soft key (the 

screen off ers a choice between 

out of vehicle or in vehicle). 

The control unit/monitor is removable from the station and offers the convenience of remote use. 


Spring 2010

Select MODEL and press the 

NEXT soft key. 

Select the battery type (OEM or 

OEM REPLACEMENT) and press 

the NEXT soft key. 

Choose the correct battery rating 

(several choices appear) and 

press the NEXT soft key. 

Aim the GR8’s infrared temperature 

measurement sensor at 

the negative (-) battery post and 


The battery is now being tested. 

The screen’s progress bar fi lls in as 

the test is conducted. 

Read or print the battery test 

results (press the PRINT soft 

key for a hardcopy). Results will 

indicate battery condition (good, 

recharge, replace, etc.), along with 

rated CCA, measured CCA, measured 

volts and temperature. 

Once the test completes, proceed 

with one of the fi ve following 

procedures according to the 

battery condition test results: 

1. BATTERY CONDITION: GOOD 

BATTERY 

Return the battery to service. 

2. BATTERY CONDITION: GOOD- 

RECHARGE 

Fully charge the battery using 

the GR8 Battery Diagnostic 

Station and return the battery to 

service. 

3. BATTERY CONDITION: CHARGE 

& RETEST 

Fully charge the battery using 

the GR8 and retest. 

NOTE: Failure to fully charge 

the battery before retesting may 

result in false readings. 

4. BATTERY CONDITION: REPLACE 

BATTERY 

Replace the battery. 

NOTE: A REPLACE BATTERY 

result may also mean a poor 

connection between the battery 

cables and the battery. Retest 

the battery using the OUT OF 

VEHICLE test before deciding to 

replace the battery. 

5. BATTERY CONDITION: BAD CELL 

- REPLACE 

Replace the battery. The decision 

indicates a bad cell within 

the battery. 

CAUTION: If “FROZEN BATTERY” 

is displayed as the test result, allow 

the battery to reach a temperature 

of 40 degrees F before 

retesting. NEVER charge a frozen 

battery. Gases may form, cracking 

the case and causing an acid leak. 

BATTERY CHARGING 

WITH THE GR8 

Connect the charger cables 

to the positive (+) and negative 

(-) battery terminals. Plug the 

charger into a 110V outlet and 

turn the switch to the ON position. 

Select the appropriate USER 

ID (if applicable) and press the 

NEXT soft key. Enter the USER PIN 

(if applicable) and press the NEXT 

soft key. Press the NEXT soft key 

when the HELLO screen appears 

to proceed to the main menu. 

From the main menu screen, 

select CHARGING and press the 

SELECT soft key. 

Select DIAGNOSTIC from the 

charge menu and press the SE- 

LECT soft key. 

Select IN VEHICLE or OUT OF VE- 

HICLE (depending on application) 


Select MODEL and press the 

NEXT soft key. 



Select the appropriate model 


Select battery type (OEM or 

OEM REPLACEMENT) and press 

the NEXT soft key. 

Choose the correct battery 

(model number and CCA) and 


The battery will be tested 

before charging will occur. The 

progress bar on the screen fi lls 

during testing. 

The charger starts charging the 

battery when testing has been 

completed. The screen displays 

the charge status. 

Read or print the battery test 

results. 

FLASH 

REPROGRAMMING 

NOTE: While the GR8 is designed 

to avoid over-charging 

problems, if your shop does not 

have access to the GR8, be aware 

that trying to charge a battery 

too fast can damage the battery. 

Some batteries feature VRLA 

(Valve Regulated Lead Acid), a 

pressure-relief system. Avoid 

“cooking” the battery too fast or 

too hard during charging, since 

this pressure relief system may 

not be able to contend with increased 

pressure, which can result 

in internal battery damage. 

ALSO: To avoid being fooled by 

a low reading, be sure to ALWAYS 

fully charge a battery before testing, 

using a slow charge rate. This 

can avoid needlessly replacing 

a battery that can, in fact, hold a 

proper charge. 

Flash reprogramming allows 

the ECU software to be updated 

without replacing the ECU. 

7


This meter is connected 

to measure 

battery voltage. 

Flash calibration updates for 

specifi c vehicle models/ECUs are 

released as fi eld-fi x procedures 

described in individual service 

bulletins. 

Flash reprogramming can 

be accomplished by using the 

Techstream unit. It is vital to understand 

that maintaining proper 

voltage level of the battery during 

fl ash reprogramming is critical to 

avoid ECU damage and programming 

errors. During fl ash reprogramming, 

battery voltage must 

not fall below 11.4V, and must not 

rise above 16.0V. The target voltage 

is 13.5V. 

The GR8 Battery Diagnostic 

Voltage drop indicates the voltage being used in 

that section of the circuit. 

Station must be used in its “Power 

Supply Mode” to hold the battery 

at 13.5V during reprogramming. 

UNDERSTANDING AND 

READING VOLTAGE DROP 

Voltage drop is a factor to consider 

when concerned with maintaining 

battery voltage during 

diagnosis, fl ash reprogramming, 

etc., whenever voltage passes 

through any component, voltage 

is “consumed,” or used up. The 

amount of voltage that is used up 

is referred to as voltage drop. 

The voltage drop of a component 

is directly proportional to 

the resistance of the component. 

The greater the resistance, the 

greater the voltage drop. 

Low resistance components 

such as fuses, switches, wires 

and connectors should have a 

very low voltage drop. 

As a general rule, the 

maximum allowable 

voltage drop for these 

components is less than 

0.1V per component or 

connector. 

Higher resistance components 

are usually referred to as loads. 

Loads use their resistance to convert 

current into work (light, heat, 

motion). 

This conversion causes a voltage 

drop as the electrical pressure 

is used up. Typical loads include 

lamps, motors, relay coils and 

most sensors. 

In any electrical circuit, all of 

the voltage will always be used 

up. Adding up all of the voltage 

drops in a circuit will always equal 

source voltage. 

Voltage drop tests can isolate 

unwanted high resistance in the 

charging system. High resistance 

can cause problems such as: 

• Charging system cannot fully 

charge the battery. 

• Abnormally high current is 

Voltage drop tests can isolate high resistance 

in the charging system. Test voltage 

drop on the positive and the ground side of 

the battery. 


Spring 2010

drawn from the battery under 

high load conditions. 

A voltage drop is measured 

dynamically (when current fl ows 

through the circuit). Both open 

circuit voltage and voltage drop 

testing have their place in the 

diagnostic process. Information 

from each measurement can be 

helpful if used appropriately. 

Voltage drop is one of the most 

useful tests you can perform. A 

voltage drop test isolates voltage 

used in the portion of the circuit 

being tested. A voltage drop test 

is performed as follows: 

• Place the positive lead in the 

most positive section of the circuit 

you are testing. 

• Place the ground lead on the 

most negative section of the 

circuit you are testing. 

• Operate the circuit with the 

meter leads in place and note the 

reading. 

Typical voltage drops are as 

follows: 

• Across a switch, relay contacts 

The meter leads in this fi gure 

show three different ways to 

measure voltage. 

or connector: Less than 100 mV 

(


• Connect the voltmeter leads 

in parallel with the circuit element 

to be tested (red lead closest to 

the battery. Connect red/positive 

fi rst. The black lead is then connected 

to ground). 

• Read the measurement on 

the DMM display (note polarity 

— the meter leads are most likely 

reversed if the DMM display indicates 

negative polarity; it could 

also indicate a fault in the circuit). 

VOLTAGE DROP TESTS 

To check for a charging prob- 

Battery positive circuit, meter connected 

to measure voltage drop. 

Magnetic switch, meter connected to measure 

voltage drop. 

lem, use a DMM to perform a 

voltage drop test on the positive 

side of the battery. Connect the 

red meter lead to Terminal B on 

the alternator. Connect the black 

meter lead to the positive battery 

terminal. 

Start the engine and adjust idle 

speed to 2,000 rpm. Note the 

voltage reading. The voltage drop 

should be less than 0.2V. If the 

reading is higher, look for poor 

connections at the alternator and 

at the battery. Also look for damaged 

or corroded wires. 

Test for voltage drop on the 

ground side of the battery. Keep 

the engine running at 2,000 rpm. 

Connect the black meter lead to 

the negative battery terminal. 

Connect the red meter lead to 

the alternator frame and note the 

voltage reading. The voltage drop 

should be less than 0.2V. If the 

reading is higher, look for poor 

connections between the battery 

and ground, and from the alternator 

frame to ground. 

Also check for a damaged or 

corroded battery ground cable. 

Battery negative circuit, meter connected 

to measure voltage drop. 

Starter control circuit, voltage drop testing 

can fi nd excessive resistance. 


Spring 2010

STARTER MOTOR 

CIRCUIT 

As an example, following are 

steps to check voltage drop in 

the starting system. Voltage drop 

tests can fi nd excessive resistance 

in the starting system. 

High resistance in the starter 

motor circuit can reduce starter 

motor current and can cause slow 

cranking. 

To check voltage drop in the 

starter motor circuit, fi rst disable 

the fuel or ignition system so that 

the engine will not start during 

cranking. For most Toyota vehicles, 

you can pull the Electronic 

Fuel Injection (EFI) fuse or relay to 

prevent engine start. 

Set the VAT-40 volt selector 

to EXT 3 (volts). If you’re using a 

DMM, select a low voltage scale. 

Connect the VAT-40 or DMM 

leads to measure voltage drop for 

the following: 

• Battery positive (+) post to 

positive (+) cable. 

• Battery positive (+) cable to 

starter. 

• Starter relay to starter (PS type). 

• Starter case to negative (-) cable. 

• Negative (-) cable to negative 

(-) battery post. 

• Terminal C to terminal 30 (gear 

reduction type). 

• Battery to terminal 50 (gear 

reduction type). Normal voltage 

drops in the starting system are in 

the range of 0.2V to 0.5V. 

BATTERY 

POSITIVE CABLE 

This test measures the voltage 

drop across the positive (+) 

battery post to the cable and the 

connections at the battery and 

the starter. 

NOTE: Do not crank the engine 

longer than 10 seconds at a time. 

Crank the engine and note the 

The GR8 is approved for use on all Toyota, Lexus and Scion vehicles. 



voltage reading. 0.5V or less denotes 

acceptable resistance. More 

than 0.5V is excessive resistance. 

If you fi nd excessive resistance, 

isolate the cause, repair the fault 

and re-test the voltage drop. 

Excessive resistance could be 

caused by a damaged battery 

cable, poor connection at the battery 

and/or starter terminal, or a 

defective magnetic switch. 

BATTERY 

NEGATIVE CABLE 


drop across the negative (-) battery 

cable, the connections at the 

battery and the starter, and the 

connection to ground through 

the starter motor case. Connect 

the meter red lead to the starter 

housing and connect the meter 

black lead to the negative (-) terminal 

of the battery. 

Crank the engine and note the 

11


voltage drop reading (do not 

crank the engine for more than 10 

seconds at a time). 0.2V or less is 

acceptable resistance. More than 

0.2V is excessive resistance. If excessive 

resistance is found, isolate 

the cause, repair the fault and 

re-test the voltage drop. Excessive 

resistance in this case could 

be caused by a damaged battery 

cable, poor connection at the 

battery and/or starter terminal 

or poor connection between the 

starter case and the engine block. 

MAGNETIC SWITCH 


drop across the starter’s magnetic 

switch. (NOTE: Starters with 

planetary gear reduction do not 

feature a magnetic switch). 

Connect the meter’s red lead 

to starter terminal C and connect 

the meter’s black lead to starter 

terminal 30. Crank the engine and 

note the voltage drop (again, do 

not crank the engine for more 

than 10 seconds at a time). 0.3V or 

less is acceptable resistance. More 

than 0.3V indicates excessive 

resistance. If resistance is excessive, 

isolate the cause, repair and 

re-test. NOTE: A faulty magnetic 

switch could cause excessive 

resistance. 

STARTER CONTROL 

CIRCUIT 

Excessive resistance in the starter 

control circuit can reduce the 

voltage available to the magnetic 

switch. Symptoms include nonengagement 

of the pinion gear 

and only partial gear engagement. 

The areas where excessive 

resistance can occur include the 

ST contacts of the ignition switch, 

neutral start switch/clutch start 

switch and circuit wiring and connections. 

Test for excessive resistance in 

the starter control circuit. Connect 

the meter’s red lead to the 

positive (+) battery terminal and 

connect the black lead to terminal 

50 on the starter motor. On a vehicle 

equipped with an automatic 

transmission, put the shift selector 

in Park or Neutral. If equipped 

with a manual transmission, 

depress the clutch pedal. 

Crank the engine (do not 

crank for more than 10 seconds 

at a time) and note the voltage 

drop. 1.2V or less is acceptable. 

More than 1.2V is an indication 

of excessive resistance. Measure 

the voltage drop across the 

ignition switch and the neutral 

start/clutch switch. 

0.1V or less is acceptable. 

More than 0.1V 

indicates excessive 

resistance. 

If excessive resistance 

is found, isolate 

the problem, repair 

and re-test. 

As you can see, 

testing for voltage 

drop can be a useful 

diagnostic tool. 

As mentioned earlier with 

regard to fl ash reprogramming 

an ECM, maintaining a steady 

voltage is critical to avoid ECM 

damage. An excessive voltage 

drop can certainly contribute to 

reprogramming errors and damage 

to a control unit. This helps to 

illustrate why use of the GR8 battery 

station is so helpful, since it 

maintains a constant 13.5V during 

fl ash reprogramming. 

CURRENT FLOW 

Current is the term used to 

describe the fl ow of electrons 

through the circuit. It is this fl ow 

of electrons that performs the 

“work” in the circuit. The unit for 

measuring the amount of current 

fl ow is the ampere or amp (A). 

One amp equals 6.28 billion billion 

electrons per second fl owing 

through a circuit. 

Current will only fl ow if there 

is a complete circuit (continuity) 

between a source of higher voltage 

(power) and a lower voltage 

(ground). Voltage is the pressure 

that pushes the electrons through 

the circuit, and Amperes is a measure 

of the number of electrons 

fl owing through the circuit. 

Measured in amps (A) or milliamps (mA), current 

fl ow is caused when a voltage or pressure 

differential exists at both ends of a conductor. 

The combination of amperage 

with voltage determines the 

amount of power that is being 

used at the load in the circuit. 

Power is measured in watts (W). 

The amount of power that is being 

used by a load can be determined 

by multiplying the amperage 

through the load by the 

voltage drop across the load. ★ 


Spring 2010


BACK ISSUES 

Issue # Months 

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Missed an issue? You’re in luck! 

The following back issues of the Toyota STAR Service News are available 

FREE in limited quantities. Use the form to request back issues. 

Contents 

Toyota Computer Controlled System 

Emission Control Systems 

Air Conditioning 

Charging & Starting Systems 

The Variable Venturi Carburetor 

Toyota Publications Information — Repair Manuals, Collision Manuals, Diagnosis Manuals 

The Fuel Systems 

Suspension — Toyota Electronically Modulated Suspension (TEMS)/ 

1986 Celica Front Brake System 

Special Service Tools for Toyota Vehicles/Toyota Engine & Transmission Applications Chart 

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1988 Camry Automatic Transaxle Description & Troubleshooting 

1990 Truck Engine Cooling Systems/22R & 22R-E Engine 

(4-Cyclinder)/3VZ-E Engine (6-Cyclinder) 

Diagnosing & Troubleshooting the 1990 Camry Automatic Transmission 

1993 Truck Air Conditioning System 

Engine Short Block Service/Truck Suspension Basics/Automatic Transaxles 

Cylinder Head Inspection & Service/A/C Diagnostic & Service Tips/ 

CV Shaft Service 

Engine Timing Belt/Ride Control/Automatic Transmission Service 

Engine Knock Sensors/Power Rack & Pinion Steering System Service/ 

Wheel Bearing Service 

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A/C Service/Fuel Injector Service/Piston & Ring Service 

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Brake System Service/Fuel System Service/Oxygen Sensor Tech 

Vehicle Stability Control/A/C Service 

Air Suspension/Run-fl at Tires/Tundra SFI 

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I want the following FREE back issues of Toyota STAR Service News 

(available while supplies last) 

14 STAR Service News Spring 2010

The 2007 Rav4 (and 2007 Yaris) 

is equipped with EPS (Electronic 

Power Steering). 

The EPS generates torque 

through the operation of a DC 

motor and reduction gear installed 

as part of the column 

shaft, in order to assist steering 

eff ort. 

The EPS ECU determines directions 

and the amount of assist 

power based on vehicle speed 

signals, and signals from the 

torque sensor that is also built 

into the steering column assembly. 

As a result, the power steering 

adjusts the steering eff ort so 

that it is lighter during low speed 

driving and heavier during high 

speed driving. 

The torque sensor detects the 

steering eff ort generated when 

the steering wheel is turned, and 

then converts it to an electrical 

signal. 

The Electronic Power Steering 

motor is activated by the current 

from the power steering ECU and 

generates torque to assist the 

steering eff ort. 

The motor rotation angle sensor 

includes the resolver sensor, 

which detects the rotation angle 

of the motor and outputs it to the 

Electronic Power Steering ECU. 

This ensures effi cient EPS control. 




ECU connector closest to the 

cowl features a lock tab which 

must be rotated in order to disconnect 

the connector. 

15


The EPS motor, torque sensor 

and motor rotation angle sensor 

are built into the steering column. 


ECU is secured to the cowl with 

three studs and nuts. 

ELECTRONIC POWER 

STEERING SYSTEM 

PRECAUTIONS 

When handling the electronic 

parts, avoid any impact to parts 

such as ECUs and relays. Replace 

with new if dropped or subjected 

to a severe blow. 

Do not expose any electronic 

parts to high temperatures and 

humidity. 

Do not touch the connector 

terminals, in order to prevent malfunctions 

due to static electricity. 

When handling the steering column 

assembly, avoid any impact 

to the steering column assembly, 

especially the motor and torque 

sensor. 

Replace with new (motor and/ 

or torque sensor) if dropped or 

subjected to a severe blow. 

When disconnecting and reconnecting 

the electronic steering 

system connectors, turn the ignition 

switch to the ON position, 

center the steering wheel, turn 

the ignition OFF, and then disconnect 

the sensors. 

PRECAUTIONS FOR CAN 

COMMUNICATION 

High-speed CAN communication 

lines are used to 

The torque sensor detects the amount of torque applied 

to the torsion bar by the steering wheel. 

receive information from the skid 

control ECU and the ECM, and to 

transmit warnings to the combination 

meter. 

When any problems arise in the 

CAN communication lines, DTCs 

of the CAN communication line 

are output. 

Perform troubleshooting for 

communication line problems 

when the CAN communication 

DTCs are output. Be sure to start 

troubleshooting on the electronic 

power steering system after 

confi rming that the CAN communication 

system is functioning 

normally. 

Since the CAN communication 

line features its own length and 

route, it cannot be repaired with a 

bypass wire, etc. 

INSPECTING THE 

TORQUE SENSOR 

With torque sensor connector 

connected (where DTCs are indicated), 

turn the ignition switch 

ON. 

Measure the voltage at the EPS 

ECU at the appropriate ECU terminals. 

If the specifi cations are not 

met, replace the steering column 

assembly. 

Locations of the EPS ECU terminals 

for checking torque sensor 

voltage conditions. 


Spring 2010

Like the 2007 Rav4, the 2007 Toyota Yaris is equipped with Electronic Power Steering (EPS). 

CAUTION: Since the steering 

column includes an airbag 

system, care must be taken to 

avoid damaging the SRS (Safety 

Restraint System). 

Refer to the Toyota Repair Manual 

section RM000000KT1020X for 

SRS precautions. 

TESTER CONNECTIONS: 

6 (TRQ1) - 1 (TRQG) 

Condition: Steering wheel not 

turned (without load). 

Specifi ed condition: 2.3 to 2.7V 

Condition: Steering wheel 

turned to right with vehicle 

stopped. 

Specifi ed condition: 2.5 to 

4.04V 


turned to left with vehicle 

stopped. 

Item Item description: 

Range (display) 

MTR 

TERMINAL (U) 

MTR 

TERMINAL (V) 

MTR 

TERMINAL (W) 

Motor terminal 

voltage (U phase): 

Min.: 0 V Max.: 

46.667 V 


voltage (V phase): 

Min.: 0 V 

Max.: 46.667 V 


voltage (W phase): 

Min.: 0 V 

Max.: 46.667 V 



Inspection condition Reference value 

Engine running 

and steering wheel 

turned. 



turned 



turned 

When the steering 

wheel is turned, a voltage 

between 1 V and 

approximately 1 V less 

than the battery voltage 

is displayed 






is displayed. 






is displayed. 

Result Proceed to 

When the steering wheel is turned, a voltage between 1 V and A 

approximately 1 V less than the battery voltage is displayed. 

When the steering wheel is turned, a value other than the above B 

is displayed 

B - Replace steering column assembly 

A - Replace the power steering ECU 

17


The DC motor speed is reduced through the 

use of the worm gear and wheel gear. 


2.5V 

2 (TRQ2) - 1 (TRQG) 

Condition: Steering wheel not 

turned (without load). 


2.7V 


The EPS ECU is located under 

the dash. 

The EPS motor is connected directly to the 

power steering ECU. 

turned to right with vehicle 

stopped. 

Specifi ed condition: 

0.95 to 2.5V 

Condition: Steering 

wheel turned to left with 

vehicle stopped. 

Specifi ed condition: 2.5 

to 4.04V 

4 (TRQF) - 1 (TRQG) 

Condition: Always. 

Specifi ed condition: 3.35 to 3.37V 

3 (TRQV) - 1 (TRQG) 

Condition: Always. 


10.5V 

POWER STEERING 

MOTOR INSPECTION 

PROCEDURE 

Read the value using intelligent 

tester (motor voltage): 

MOTOR ROTATION 

ANGLE SENSOR 

MALFUNCTION 

If a power steering motor 

angle sensor problem occurs, the 

trouble area will be in the steering 

column assembly or the power 

steering ECU. 

Check the installation condition 

of the motor rotation angle sensor 

connection. 

Verify that its connector 

is securely 

connected to the 

power steering ECU. 

Check for DTCs 

again. If a DTC is still 

present, connect 

the intelligent tester 

(with CAN VIM) to 

the DLC3. Turn the ignition ON 

and press the intelligent tester 

main switch ON. 

Select the item “MOTOR RO- 

TATE” in the data list and observe 

the value displayed on the 

tester. 

During steering operation, motor 

rotation angle values should 

change from 0 to 360 degrees. 

If this range is not observed, 

replace the steering column assembly. 

If the DTC remains and the specifi 

ed angle values were observed, 

replace the EPS ECU. 

PROBLEM SYMPTOMS 

Heavy steering: 

• Front tires improperly infl ated 

and/or unevenly worn. 

• Incorrect front wheel alignment. 

• Lower ball joint(s) worn or damaged. 

• Steering gear assembly worn or 

damaged. 

• Power steering motor fault. 

• Power source voltage of the EPS 

ECU. 

• EPS ECU. 

Steering eff ort diff ers between 

turning right and left, or steering 

eff ort uneven: 

• Front tires improperly infl ated or 

worn. 

• Incorrect front wheel alignment. 

• Lower ball joint(s). 

• Steering gear assembly. 

• Torque sensor (built into steering 

column). 

• Steering column assembly. 

• Power steering motor. 

• EPS ECU. 


Spring 2010

While driving, steering eff ort does 

not change in accordance with 

vehicle speed, or steering wheel 

does not return properly: 

• Lower ball joint(s). 

• Speed sensor. 

• Skid control ECU. 

• Torque sensor. 


• EPS ECU. 

• Controlling CAN communication 

system. 

Friction occurs when turning the 

steering wheel during low speed 

driving: 



High-pitched sound (squeaking) 

occurs when turning the steering 

wheel slowly while the vehicle is 

stopped: 


Steering wheel vibrates and noise 

occurs when turning steering 

wheel while vehicle is stopped: 



P/S warning always indicated on 

combination meter: 

• Power source voltage of power 

steering ECU. 

• Combination meter. 

• EPS ECU. 

(See the Diagnostic Trouble 

Codes for EPS on page 20.) 



FAIL-SAFE CHART 

If a problem occurs in the electric power steering system, the P/S 

warning light will illuminate at the combination meter and the steering 

power assist will be stopped, fi xed at a particular point, or decreased 

simultaneously to protect the system. 

DTC DETECTION CONDITION FAIL-SAFE 

C1511/11 Torque sensor malfunction Power assist stops 




C1521/25 Motor malfunction Power assist stops 

C1524/24 Motor malfunction Power assist stops 

C1528/12 Motor rotation angle 

sensor malfunction Power assist stops 

C1531/25 ECU malfunction Power assist stops 



C1551/25 IG power source voltage error Power assist stops 

C1552/22 PIG power source voltage error Power assist stops 

C1554/23 Power source relay malfunction Power assist stops 

C1555/25 Motor relay malfunction Power assist stops 

C1533/25 ECU malfunction Assist force restricted 

U0073/49 CAN bus malfunction Amount of power assist is 

locked at 87.5 mph level of 

power assist 

U0121/42 Skid control ECU comm. error Amount of power assist is 

locked at 87.5 mph level of 

power assist 

U0105/41 ECM communication error Power assist stops 

NOTE: The amount of power assist may be decreased to prevent the 

motor and ECUs from overheating if the steering wheel is continuously 

turned when the vehicle is either stopped or driven at a low speed, 

or if the steering wheel is kept at either full-lock position for a long 

period of time. 

19


C1511/11 

Detection item: Torque sensor 1 malfunction. 

Trouble area: Steering column assembly (torque sensor); 

EPS ECU. 

Normal function return condition: Ignition switch ON 

again. 

C1512/11 

Detection item: Torque sensor 2 malfunction. 


EPS ECU. 


again. 

C1513/11 

Detection item: Torque sensor deviation excessive. 


EPS ECU. 


again. 

C1514/11 

Detection item: Torque sensor power supply voltage 

malfunction. 


EPS ECU. 


again. 

C1521/25 

Detection item: Short in motor circuit. 

Trouble area: EPS ECU. 


again. 

C1524/24 

Detection item: Motor terminal voltage malfunction. 


EPS ECU. 


again. 

C1528/12 

Detection item: Motor rotation angle sensor malfunction. 


EPS ECU. 


again. 

DIAGNOSTIC TROUBLE CODES 

(Electric Power Steering System) 

C1531/25 

Detection item: ECU malfunction. 



again. 

C1532/25 

Detection item: ECU malfunction. 



again. 

C1533/25 

Detection item: Temperature sensor circuit is low or 

high. 



again or after normal confi rmation. 

C1534/25 

Detection item: EEPROM malfunction. 



again. 

C1551/25 

Detection item: IG power supply voltage malfunction. 

Trouble area: ECU-IG1 fuse; IG power source circuit; 

EPS ECU. 



C1551/22 

Detection item: PIG power supply voltage malfunction. 

Trouble area: PIG power source circuit; power steering 

ECU. 



C1554/23 

Detection item: Power supply relay failure. 

Trouble area: PIG power source circuit; power steering 

ECU. 


again. 

C1555/25 

Detection item: Motor relay welding failure. 



Spring 2010

A reciprocal shock absorber system 

called the “X-REAS” (Relative 

Absorber System) enhances drivability 

by eff ecting full four-wheel 

control and is provided as optional 

equipment on the 4Runner. 

An air suspension that uses 

pneumatic cylinders instead of 

coil springs is provided as a set 

option with the X-REAS in the rear 

suspension. 

The oil passages of the front 

and rear shock absorbers of the 

X-REAS are connected diagonally, 

with a center control absorber 

interposed. 

This ensures a linear and 

smooth response to the rolling 

and pitching of the vehicle. 

As a result, high levels of riding 

comfort and controllability are 

achieved. 

The system consists of front 

shock absorbers, rear shock absorbers, 

center control absorbers 

and a plumbed tube assembly. 

The components are oil-fi lled and 

a check valve is built into the tube 

joints for serviceability. 

In order to apply a damping 

force to the two shock absorbers 

that are connected to the center 

control absorber, the center control 

absorber consists of a valve, 

free piston and a gas chamber. 

DIAGONALLY 

OPPOSITE PHASE 

When the vehicle tilts, pitches 

or rolls, a directional 

diff erence 

is created in the 

pistons of the two 

connected shock 

absorbers. As a result, 

oil fl ows from 

the shock absorber 

that is compressing 

into the center 

control absorber 

and fl ows into the 

shock absorber 

that is extending (rebounding). 

The resulting fl ow resistance 

acts as a damping force in addition 

to the damping force that 

is generated by the connected 

shock absorbers. 

Somewhat similar to the way a 

torsional anti-roll bar functions, 

the compression side transfers 

energy to the opposite side (extending 

side) to minimize body 

roll and to enhance handling and 

response. 

DIAGONALLY 

EQUAL PHASE 

If the two connected shock 

absorbers are compressed in the 

same direction with the same 

amount of piston stroke, such 

as when the vehicle is driven 

over a bump or a dip in the road, 

oil from both shock absorbers 

will fl ow into the center control 

absorber. 

However, oil will pass through 



the control absorber orifi ce due 

to even oil fl ow. 

The resulting pressure acts entirely 

on the free piston, allowing 

it to absorb shock without generating 

a damping force. 

DIAGONALLY EQUAL 

PHASE WITH DIFFERENT 

PISTON SPEEDS 

If two diagonally connected 

shock absorbers are in the same 

phase but their piston speeds differ, 

the oil fl ows from both shocks, 

but at diff erent rates into the 

center control absorber. 

This causes the free piston in 

the center absorber to move only 

by an amount that corresponds to 

the volume of oil fl owing in. 

Because the volume that fl ows 

in is diff erent, the volume of oil 

that corresponds to the diff erence 

passes through the orifi ce. 

The resulting fl ow resistance acts 

as a damping force in addition to 

21


the damping force that is generated by the connected shock 

absorbers. 

NOTE: When servicing the front or rear shocks, drain the 

system oil by loosening the union bolt at the shock absorber. 

The proper procedure for discarding a center control absorber 

must be followed: 

• To avoid hazardous conditions, be sure to empty the gas 

from the center control absorber before discarding a high 

pressure (N2) gas-sealed shock absorber. Refer to the vehicle 

Repair Manual for detailed procedures. 

• Drain the oil from the shock absorber before discarding 

the shock (drain by loosening the union bolt). 

SERVICING X-REAS 

The front and rear shock absorbers, center control absorber 

and the tube assemblies are all available individually 

(the front tube assembly consists of two parts for shipping 

purposes). 

Since the oil cannot be changed or bled, replacing parts 

due to oil leakage should be done as a set (front shock, rear 

shock, center control absorber and tube assembly). 

Each replacement part is shipped pre-fi lled with oil, so 

care must be taken when handling and installing these components 

to avoid oil loss. (Note that slight weepage is acceptable. 

Noticeable dripping would be considered a leak.) 

PRECAUTIONS 

• Never loosen the union bolt for a shock absorber hose 

(unless replacement is required). 

• Do not carry a shock absorber or center control absorber 

by its hose or tube. 

• Do not attempt to push and compress the piston rod of a 

shock absorber before installing it. 

• Because these parts are fi lled with oil, they should not 

be stored in an area that is exposed to extreme temperature 

changes. 

• Use care to avoid bending or kinking the tubes. 

• Before removing or installing a system component, make 

sure that the front or rear shock absorber to which the component 

is connected is in the fully extended condition. 

• An individual component may be replaced only when 

the system is repaired for the fi rst time, providing there is no 

oil leakage. 

During the second and subsequent repairs, the entire system 

(front shocks, rear shocks, center control absorbers and 

The center control absorber is mounted to 

the frame rail. 

Remove the rear wheel 

and the rear stabilizer link 

assembly to gain access. 

Using a spanner wrench 

to hold the rear tube joint 

mounting bracket, disconnect 

the joint. 

Remove the tube joint 

bracket from the frame. 

Use a spanner wrench to 

hold the center control 

absorber’s joint connection 

hex, remove the forward 

joint from the control absorber. 

Do not loosen the 

smaller tube fl are nut. 

Remove the three nuts 

that secure the control 

assembly to its mounting 

bracket and remove 

the control absorber, 

along with the upper 

tube that aims rearward. Do not loosen 

the upper tube’s fl are nut. When installing, 

tighten the three nuts to a value of 21 ft.lbf. 

(29 N-m). 

When installing the center 

control absorber, tighten 

the tube joint to a gap of 

0.04 in. (1.0mm) between 

the joint and the mating 

hex of the control absorber. 

Use a wrench to hold the center control 

absorber steady. Tighten only the joint. The 

torque value is 18 ft.-lbf. (25 N-m). 


Spring 2010

The shock absorbers are plumbed for oil. The 

shocks mount to the frame and rear axle assembly 

in a traditional manner, with a top 

stud and lower eyelet. 

The air suspension fuse and relay are located 

in the engine bay. 



tube assemblies) must be replaced as a unit because of the 

likelihood of oil leakage from the joints. 

SERVICING THE CENTER CONTROL 

ABSORBER 

It’s important to avoid bending or kinking the tubes 

during service of the center control absorber and/or shock 

absorbers. 

Whenever loosening or tightening the tube joints, hold 

the mating hex while turning only the joint hex. 

When installing the joints, tighten to achieve a gap of 

0.04 in. (1.0mm) between the joint and the mating hex. The 

reference torque value is 18 ft.-lbs. (25 N-m). 

Do not disturb the smaller tube fl are nuts at any tube-tojoint 

connections or where the short tube attaches to the 

top of the control absorber with a fl are nut. 

REAR AIR SUSPENSION SYSTEM 

The optional rear air suspension system features pneumatic 

air cylinders positioned between the frame and the 

rear axle housing. These air cylinders are controlled to adjust 

the rear vehicle height depending on load conditions. 

A dedicated ECU monitors engine speed, vehicle speed and 

vehicle height. 

SERVICING THE REAR AIR CYLINDERS 

Raise the vehicle and support the frame with stands. 

Allow the rear axle assembly to lower (do not support the 

rear axle assembly). The rear shock absorbers must remain 

connected. 

Disconnect the height control tube. (Refer to Toyota 

Repair Manual RM000001U5300AX and RM000001U5400AX 

for specifi c height dimension checking and height adjustment 

practices which are critical in terms of maintaining 

wheel alignment.) 

Remove the retaining clip on the top of the air cylinder. 

If the clip cannot be removed easily, thread a wire through 

the hole in the clip’s lip and pull the clip out. 

Discharge the air from the pneumatic cylinder assembly 

in order to retract the cylinder. 

Rotate the pneumatic cylinder 90 degrees clockwise (as 

viewed from above) and remove the cylinder. 

NOTE: If the cylinder is to be reused, two new O-rings, a 

new plate and height control plug must be installed during 

reassembly. Coat the O-rings with MP grease. 

When installing the pneumatic cylinder assembly, fi rst 

23


This illustration shows the locations of the rear pneumatic cylinders, the height sensor and height controller 

compressor assembly. 


Spring 2010


A height control reservoir assembly is located at the left rear frame crossmember area. This provides an 

air pressure reserve for effi cient system operation. 


25


The air suspension system compressor is accessed 

via the left rear wheel opening area. 

The pneumatic cylinders are mounted between the 

frame and rear axle housing. 

Once the top of the cylinder 

has been attached, raise the 

rear axle assembly upward 

to meet the bottom of the 

cylinder. DO NOT extend the 

pneumatic cylinder to meet 

the axle mounting pad. 

The height control switch is located on the console. 

Note the location of the suspension control ECU 

left and forward of the steering column. 

attach the top of the cylinder assembly with the 

retaining clip, making sure that the clip is secured 

tightly onto the cylinder. Connect the height control 

tube at the top of the cylinder. 

Next, carefully raise the rear axle assembly until 

the bottom of the pneumatic cylinder assembly 

touches the mounting pad on the rear axle assembly. 

Install the clip at the bottom of the cylinder 

assembly into the keyhole in the rear axle mounting 

pad. DO NOT extend the cylinder downward to 

meet the axle — the axle must be raised to meet the 

cylinder. Verify that the cylinder’s lower clip fi ts into 

the mounting pad’s keyhole. 

Remove the support stands from the frame (maintaining 

vehicle lift at the rear axle assembly). 

While supporting the vehicle by the rear axle, carefully 

lower the vehicle to the ground, being careful 

not to allow the cylinder to extend. DO NOT allow 

the rear axle to drop away from the frame (keep the 

rear suspension loaded at the rear axle). Verify that 

the pneumatic cylinder’s diaphragm has not been 

deformed. 

Start the engine and replenish the pneumatic 

cylinder assembly with air. Inspect all connections 

for air leaks. 


Spring 2010

TESTER CONNECTION 

TESTER CONNECTION CONDITION SPECIFIED VALUE 

H15-1 (SHB) - H15-3 (SHG) Ign. switch ON 4.5 to 5.5V 

H16-1 (SHB) - H16-3 (SHG) Ign. switch ON 4.5 to 5.5V 

REAR HEIGHT CONTROL 

SENSORS 

Two rear height control sensors 

(RH and LH) are featured. Inside 

the sensor, a brush integrated 

with the control sensor rotor shaft 

moves above the resistor, providing 

linear output. 

Since the resistance value 

between the brush and resistor 

terminal changes in proportion to 

the shaft rotation angle, the fi xed 

voltage applied to the resistor by 

the ECU is modifi ed by the sensor 

and output to the ECU as a voltage, 

indicating the shaft rotation 

angle. 

The rear height control sensor 

(LH and RH) provides a voltage 

output that the ECU compares 

against a fi xed voltage. 

If DTC C1713/13 or C1714/14 is 

output, with the ignition switch 

ON, a voltage of 4.7V or more 

(or 0.3V or less) at each height 

control sensor sub-assembly is 

detected for one second. 

If DTC C1713/13 is output, 

the trouble area may include 

the height control sensor subassembly 

RH, the right rear height 

control sensor circuit, or the 

suspension control ECU. 

If DTC C1714/14 is output, this 

indicates the same potential 

trouble areas regarding the left 

rear height control sensor. 

Once either of the above DTCs 

are stored in ECU memory, vehicle 

height control is suspended and 

will not operate until a normal 

signal is output to the ECU. However, 

the control resumes if the 

ignition switch is turned OFF and 

then ON again. 

When the suspension control 

ECU detects a malfunction in the 

height control sensor, the height 

control indicator light “N” illuminates 

(steady or blinks), and the 

height control switch (“HI” and 

“LO”) is suspended. 

When either the RH or LH 

height control sensor sub-assemblies 

are faulty, the suspension 

control ECU uses the remaining 

(RH or LH) sensor circuit to adjust 

the vehicle to normal height. 

When both of the height control 

sensor operations are faulty, the 

suspension control ECU suspends 

the height control function immediately. 

If DTC C1761/61 (ECU malfunc- 



tion) and/or C1774/74 (power 

source circuit) is displayed, 

perform the inspection for DTC 

C1761/61 and/or C1774/74 fi rst. 

Connect the intelligent tester 

to the DLC3 and turn the ignition 

switch ON. Then push the tester 

main switch ON. 

Select the item “RL HEIGHT” or 

“RR HEIGHT” in the DATA LIST, and 

read the value displayed on the 

tester. 

Check the vehicle height value 

of the height control sensor 

sub-assembly with the intelligent 

tester, while pressing the height 

control switch “UP” or “DOWN.” 

If OK, replace the suspension 

control ECU. 

If not OK, check the harness and 

connector of the height control 

sensor sub-assembly rear power 

source. 

Disconnect the height control 

sensor sub-assembly rear LH and 

RH connectors. 

Turn the ignition switch to the 

ON position. 

Measure the voltage according 

to the following values: See chart 

at top of page. 

If OK, inspect the height control 

sensor sub-assembly. 

If not OK, check the harness and 

connector (height control sensor 

rear suspension control ECU). 

Disconnect the S13 suspension 

control ECU connector. Measure 

the resistance according to the 

following values: 

LH TESTER CONNECTION 

SPECIFIED CONDITION 

S13-22 (SBL2) - H15-1 (SHB) 

below 1 ohm 

27


S13-23 (SHRL) - H15-2 (SHRL) 

below 1 ohm 

S13-21 (SGL2) - H15-3 (SHG) 

below 1 ohm 

S13-22 (SBL2) - S13-23 (SHRL) 

10 kohm or higher 

S13-21 (SGL2) - S13-23 (SHRL) 


S13-21 (SGL2) - S13-22 (SBL2) 


RH TESTER CONNECTION 

SPECIFIED CONDITION 

S13-20 (SBR2) - H16-1 (SHB) 

below 1 ohm 

S13-24 (SHRR) - H16-2 (SHRR) 

below 1 ohm 

S13-19 (SGR2) - H16-3 (SHG) 

below 1 ohm 

S13-20 (SBR2) - S13-24 (SHRR) 


S13-19 (SGR2) - S13-24 (SHRR) 


S13-19 (SGR2) - S13-20 (SBR2) 


If values are not as specifi ed, 

repair or replace the harness or 

connector. 

In order to inspect and/or 

service remaining system components, 

refer to the Toyota Repair 

Manual. 

PROBLEM SYMPTOMS 

SYMPTOM: 

Height control sensor connector 

terminal identifi cation. 

Vehicle height control function 

does not operate. 

SUSPECTED AREA: 

• Freezing of the air tube 

• Power source circuit 

• Crankshaft position sensor 

circuit 

• Height control OFF switch 

circuit 

• Height control switch circuit 

• Height control sensor circuit 

• Height control solenoid valve 

circuit 

• Gate solenoid valve circuit 

• Exhaust solenoid valve circuit 

• AIR SUS relay circuit 

• Height control compressor 

circuit 

• Suspension control ECU 

SYMPTOM: 

Illuminated position of height 

control indicator light does not 

change by height control switch 

operation. 



• Crankshaft position sensor 

circuit 

• Height control OFF switch circuit 

• Height control switch circuit 



circuit 


• Exhaust solenoid valve circuit 



circuit 

• Speed sensor circuit 


SYMPTOM: 

Hunting of vehicle height occurs. 


• Air leakage (height control cylinder 

assembly rear) 



SYMPTOM: 

Vehicle height control operates, 

but vehicle height is uneven. 


• Air leakage 

• Clogged air tube 

• Height control sensor link subassembly 




SYMPTOM: 

The vehicle height control operates, 

but vehicle height is high 

or low (vehicle height in NOR- 

MAL mode diff ers from standard 

value). 





SYMPTOM: 

When vehicle height control is 

adjusted, it stops at an extremely 

high or low position. 





SYMPTOM: 

Height control manual indicator 

light condition is abnormal. 


Spring 2010



• Height control OFF switch 

circuit 

• Height control manual indicator 

light circuit 


SYMPTOM: 

Height control indicator light 

condition is abnormal. 



• Height control indicator light 

circuit 


SYMPTOM: 

DTC check cannot be completed. 



• TC terminal circuit 

• Height control OFF light circuit 


SYMPTOM: 

Input signal check (test mode) 

cannot be completed. 



• TS terminal circuit 


SYMPTOM: 

Vehicle height is extremely low 

when vehicle is parked. 

(In especially cold climates, vehicle 

height may become lower 

due to the air temperature drop 

in the height control cylinder, 

which is normal.) 



• Rear height control cylinder assembly 



circuit 



• Exhaust valve circuit 

SYMPTOM: 

Compressor motor continues to 

operate. 

(If the air tube freezes, the vehicle 

may not raise, and the compressor 

continues to attempt generating 

pressure.) 



• Clogged air tube 

• Rear height control cylinder assembly 



circuit 

• Exhaust valve circuit 

• Tank solenoid valve circuit 



circuit 

• Suspension control ECU. ★ 

The 4-Runner’s X-REAS system 

consists of front shock absorbers, 

rear shock absorbers, center 

control absorbers and a plumbed 

tube assembly. 

29

TOYOTA TOPICS 

Training, cooperation and access: 

Helping the indie stay service ready 

As vehicle technology becomes increasingly 

complex, it is becoming more diffi cult for 

independent repair shops to stay service 

ready at a competitive price. Toyota is 

addressing these issues and has solutions 

By Chris Brown 

“Historically, automaker service 

engineering groups have placed 

most of their focus on how a vehicle 

is serviced and supported within 

a franchised dealership. Generally, 

however, minimal focus has been 

placed on how the vehicle will continue 

to be serviced in an aftermarket 

environment,” says Mark Saxonberg, 

manager, environment, health, safety 

and service support, industry and 

government relations for Toyota Motor 

Sales. 

Yet historically the aftermarket 

has been able to take care of itself 

because recreation and reverse engineering 

of service support resources 

has been a fairly simple matter. For 

most vehicle makes, there was a supportable 

business model to do this. 

A broken business model 

Fast forward to today. Vehicle 

technology and associated service 

technologies are becoming increasingly 

complex and are proliferating 

across all vehicle systems commonly 

supported in the aftermarket. This 

means that independents are having 

far more instances where they 

need to use service information and 

scantools to perform routine services. 

Saxonberg points out that the 

typical independent shop is forced 

to make a critical business decision 

every year: to invest another $10K to 

$30K to be fully service ready for its 

fi ve or 10 most frequently serviced 

makes, or skip the investment and 

tell customers that certain services 

may no longer be off ered. 

And, though third-party scantool 

manufacturers generally have access 

to the information they need 

to implement the same enhanced 

diagnostic functions that factory 

scantools have, there is rarely a 

business case to build all advanced 

functions for many vehicles’ onboard 

systems. 

“In today’s advanced automotive 

technology world, the business 

model for aftermarket general repair 

is broken, and it gets more broken 

every day,” says Saxonberg. The need 

for information in the independent 

aftermarket has never been greater. 

The need for ‘coopetition’ 

There has always been stiff competition 

between franchised dealer 

service departments and independent 

aftermarket repair shops. Competition 

between these two facets 

of the industry is a natural business 

dynamic. Yet cooperation to maintain 

service readiness, whether it’s at a 

Toyota dealership or an independent 

repair shop, is essential, Saxonberg 

says. 

How can these elements coexist to 

mutual advantage and for the benefi t 

of the customers? 

While styling and performance 

are important, the primary driver of 

brand loyalty is quality, dependability 

and reliability (QDR). Automotive 

engineers have a great deal of infl uence 

over QDR in the early stages of 

the ownership experience, but the 

aftermarket has the most infl uence 

over the quality of that ownership 

experience in the later years of the 

ownership cycle. 

Customers will go to the Toyota 

dealership for service while the 

vehicle is under warranty. But when 

the warranty ends, many customers 

choose to have their vehicles 

serviced at an aftermarket shop. Of 

the estimated 26 to 27 million Toyota, 

Lexus and Scion units in operation, 

roughly 10 to 15 million of them are 

regularly serviced by independent 

aftermarket repair shops. 

Aftermarket repair serves an important 

role in customer support that 

ultimately leads to brand loyalty and 

repeat sales for the dealer. The aftermarket 

repairer’s role in automaker 

success becomes even more important 

as the quality gap continues to 

narrow between automakers. 

Enlightened dealers understand 

this — they partner with independent 

shops to support customers and 

build their sales retention numbers. 

In essence, they engage in friendly 

“coopetition” with independent 

shops. 

The independents keep customers 

happy with their automotive invest- 


Spring 2010

ment and drive new and used car 

buyers back into dealerships. “Working 

together, we can maintain a 

balance that ensures our mutual long 

term survival,” Saxonberg says. 

Three solutions for readiness 

For these reasons, Toyota is placing 

a greater focus on designing service 

support systems that are fully transportable 

into independent shops. 

“We want the Toyota ownership experience 

to be worthy of the product 

for the entire life of the vehicle,” says 

Saxonberg. 

To help independent technicians 

become service ready for their Toyota/Scion/Lexus 

customers, Toyota has 

added a new subscription level to its 

TIS service information Web site. 

Technicians and shops that purchase 

Toyota’s new TIS Techstream 

service support system automatically 

get a professional level subscription. 

This includes two years of access to 

the TIS service information Web site, 

Techstream software with upgrade 

privileges and all powertrain calibrations 

via the TIS Web site. 

However, for non-specialty shops 

that choose not to purchase the 

full $8,000 Techstream package, 

Toyota has introduced Techstream 

Lite. Techstream Lite off ers the same 

diagnostic software suite that runs 

on Toyota’s $6,500 factory scantool, 

but it is designed to run on a laptop 

PC connected to the vehicle with 

an inexpensive, off -the-shelf J2534 

“pass-thru” interface. 

Automaker service information 

Web sites have transformed the access 

model for service and training 

information resources. For a nominal 

fee, typically around $20 for a multiday 

access subscription for most 

automakers, technicians have access 

to entire service support libraries 

that franchised dealers have. This 

subscription type is available “ondemand” 

as needed. 

In Toyota’s case, the manufacturer 

has developed a new subscription 

model that allows users to buy short- 

term subscriptions for both service 

information and diagnostic software. 

For $15, the entire Toyota/Scion/ 

Lexus service support library is available 

online for two days. And for a 

nominal fee of $55, a two-day Professional 

Diagnostic level subscription 

allows users to access the entire 

dealer service information library, 

download the Techstream software 

suite and run full factory diagnostics 

on their own PC. 

Another resource under study 

is access to a Toyota/Scion/Lexus 

technical assistance tool powered by 

Identifi x Direct Hit. The Direct Hit program 

would include access to a Webbased 

problem resolution database 

and one complimentary incident 

resolution with an Identifi x technical 

assistance specialist. 

NASTF minds the gap 

Another important breakthrough 

has been the creation of the National 

Automotive Service Task Force 

(NASTF), formed in 2000. NASTF’s 

mission is to facilitate the identifi cation 

and correction of gaps in the 

availability and accessibility of automotive 

service information, training, 

diagnostic tools and equipment, 

and communications to automotive 

service professionals. 

Before NASTF, there were dozens 

of fulfi llment houses that automakers 

used to distribute information and 

there was no single place that a technician 

could go to fi nd out where to 

order service support resources. 

NASTF has created a Web-based 

matrix to provide technicians with 

simple instructions on how to locate 

and purchase factory service information 

and other service support 

resources for all 32 automakers. 

NASTF’s Secure Data Release Model 

(SDRM) provides secure aftermarket 

access permission to automakers’ key 

codes, immobilizer capabilities and 

other security-related information. 

With the advent of NASTF and the 

automaker service information Web 

sites, the accessibility issues have 


TOYOTA TOPICS 

been largely resolved. Service information 

that was hundreds of dollars 

and days away is now just a few dollars 

and a few minutes away. 

Challenges ahead 

Saxonberg cites a major challenge 

of getting more automakers to support 

open standards diagnostics after 

nearly 30 years of building proprietary 

diagnostic tools. But the larger 

issue in the aftermarket, he says, is 

training. 

“As technical complexity grows, the 

need for fundamental knowledge 

and training grows along with it,” says 

Saxonberg. 

“I see training as the single, most 

glaring gap growing in the aftermarket 

today.” 

Auto manufacturers generally have 

a formal path to develop entry level 

technicians into master status. 

Today, the aftermarket repair 

community doesn’t have a comparable 

structure for development 

of automotive repair technicians, 

nor has it full embraced National 

Automotive Technicians Education 

Foundation (NATEF) training certifi cation 

standards. “This needs to change 

if we hope to maintain independent 

repairers as a viable, competent 

workforce,” Saxonberg says. 

Saxonberg suggests shifting energy 

and money from lobbying eff orts 

for service information legislation to 

automaker/aftermarket training partnerships 

and advancing the concept 

of open diagnostic standards. 

Saxonberg asks aftermarket 

industry leaders to work together 

with automakers to address this gap. 

NASTF is ready to assist, he says. 

“Automakers clearly benefi t from 

a better trained and more professional 

aftermarket repair industry 

through better customer satisfaction 

and brand loyalty in the later years 

of product life,” says Saxonberg. “And 

the aftermarket parts industry clearly 

benefi ts by ensuring that viable independent 

shops succeed and thrive in 

the future.” ★ 

31

Alabama 

Hoover Toyota 

Hoover AL 

205-978-2600; 800-292-4329 

Limbaugh Toyota Inc. 

Birmingham AL 

205-780-0500; 800-239-5050 

Palmer’s Airport Toyota 

Mobile AL 

251-639-0800; 800-874-2777 

Reinhardt Motors Inc. 

Montgomery AL 

334-272-7147; 800-264-8019 

Serra Toyota Inc. 

Birmingham AL 

205-856-6550; 800-476-6100 

Springhill Toyota 

Mobile AL 

251-479-9581 

Sunny King Toyota 

Anniston AL 

256-835-0800; 800-762-2380 

Arizona 

Alexander Toyota 

Yuma AZ 

928-344-1170 

Anderson Toyota 

Lake Havasu City AZ 

928-764-2886 

Camelback Toyota 

Phoenix AZ 

602-264-2841; 800-529-6051 

Desert Toyota of Tucson 

Tucson AZ 

520-296-8535 

Earnhardt Toyota 

Mesa AZ 

480-807-2696; 800-446-7193 

Findlay Toyota of Flagstaff 

Flagstaff AZ 

928-779-2445 

Larry Miller Toyota 

Peoria AZ 

623-876-3500; 800-352-7600 

STAR dealer listings 

Where is a STAR dealer? 

STAR (Support to Automotive Repair) is a special Toyota support program offered by a select group of Toyota dealers, recognized 

by Toyota as having made an extraordinary commitment to serving the special needs of independent repair and body shops. 

From extra parts inventory and special local or WATS telephone lines to specially trained counter people backed by outstanding 

delivery services, Toyota STAR dealers are a unique group of parts wholesale specialists who offer support, services and benefi ts 

not usually found at the typical dealership. 

Precision Toyota of Tucson 

Tucson AZ 

520-795-5565; 800-876-9682 

Right Toyota 

Scottsdale AZ 

480-778-2287 

Sierra Toyota 

Sierra Vista AZ 

520-458-8880 

Arkansas 

Caldwell Toyota 

Conway AR 

501-327-3900; 800-555-8502 

J. Pauley Toyota 

Fort Smith AR 

479-646-7800; 800-622-3364 

Landers Toyota 

Little Rock AR 

501-568-5800; 877-668-1599 

North Point Toyota 

North Little Rock AR 

501-753-6603; 800-364-0400 

Toyota of Northwest Arkansas 

Rogers AR 

479-845-1444 

California 

Antioch Toyota 

Antioch CA 

925-778-0331; 800-778-4888 

Autowest Toyota of Hayward 

Hayward CA 

510-889-8000 

Bill Wright Toyota 

Bakersfi eld CA 

661-398-8697 

Bingham Toyota 

Clovis CA 

559-294-3140 

Cabe Toyota 

Long Beach CA 

562-595-7411; 800-576-2223 x250 

Capitol Toyota 

San Jose CA 

408-979-4080 

Carson Toyota 

Carson CA 

310-549-3131; 800-549-2929 

City Toyota 

Daly City CA 

650-994-3800 

Claremont Toyota 

Claremont CA 

909-625-1500 

Concord Toyota 

Concord CA 

925-682-7131 

DCH Toyota of Oxnard 

Oxnard CA 

805-988-7900; 800-229-6988 

DCH Toyota of Simi Valley 

Simi Valley CA 

805-526-7500 

DCH Toyota of Torrance 

Torrance CA 

310-325-7500 

Downtown Toyota 

Oakland CA 

510-547-4436 

Dublin Toyota 

Dublin CA 

925-829-7700 

Elk Grove Toyota 

Elk Grove CA 

916-421-6456; 800-952-5307 

Fairfi eld Toyota 

Fairfi eld CA 

707-402-3100 

Folsom Lake Toyota 

Folsom CA 

916-355-1530 

Frank Toyota 

National City CA 

619-474-5573; 800-237-7273 

Freeman Toyota 

Santa Rosa CA 

707-542-1791; 800-862-4627 

Fremont Toyota 

Fremont CA 

510-252-5125 

Frontier Toyota 

Valencia CA 

661-255-7575 

Geweke Toyota 

Lodi CA 

209-367-6500; 866-439-3532 

Gilroy Toyota 

Gilroy CA 

408-848-8000; 800-727-1878 

Hamer Toyota 

Mission Hills CA 

818-365-9621; 800-762-2122 

Hanlees Hilltop Toyota 

Richmond CA 

510-243-2020 

Hansel Toyota 

Petaluma CA 

707-769-2333; 800-559-5979 

Hooman Toyota of Long Beach 

Long Beach CA 

800-785-6353 

I-10 Toyota 

Indio CA 

760-772-3300 

John Elway Manhattan Beach 

Toyota 

Manhattan Beach CA 

310-546-4848 

John Elway’s Crown Toyota 

Ontario CA 

909-390-9700 

Keyes Toyota 

Van Nuys CA 

818-782-0122 

Longo Toyota 

El Monte CA 

626-580-6000 

Magnussen’s Auburn Toyota 

Auburn CA 

530-885-8484 

Magnussen’s Toyota 

of Palo Alto 

Palo Alto CA 

650-494-8891; 800-394-8080 

Maita’s Toyota of Sacramento 

Sacramento CA 

916-481-0855; 800-640-6248 

Marina del Rey Toyota 

Marina del Rey CA 

310-821-8979 

Merced Toyota 

Merced CA 

209-725-9000; 800-287-2778 

Michael Toyota 

Fresno CA 

559-431-4994 

Miller Toyota 

Culver City CA 

310-559-3777 

Miller Toyota of Anaheim 

Anaheim CA 

714-879-6300 

Modesto Toyota World 

Modesto CA 

209-529-2933; 800-554-3284 

Moss Brothers Toyota 

Moreno Valley CA 

951-247-8000 

Mossy Toyota 

San Diego CA 

858-581-4000 

Northridge Toyota 

Northridge CA 

818-734-5600 

Norwalk Toyota 

Norwalk CA 

562-868-0035; 800-378-7713 

Novato Toyota 

Novato CA 

415-897-8686 

Penske Toyota 

Downey CA 

562-904-5620 

Piercey Toyota 

Milpitas CA 

408-240-1400 

Power Toyota Buena Park 

Buena Park CA 

714-522-6144 

Power Toyota Cerritos 

Cerritos CA 

562-924-1006 

Puente Hills Toyota 

City of Industry CA 

626-964-7100; 800-942-9997 


Putnam Toyota 

Burlingame CA 

650-340-6900; 800-978-8626 

Quality Toyota 

Corona CA 

951-734-6020 

Roseville Toyota 

Roseville CA 

916-782-2163 

Salinas Toyota 

Salinas CA 

831-444-0700 

San Francisco Toyota 

San Francisco CA 

415-592-0854 

Sierra Toyota 

Lancaster CA 

661-948-0731 

South Bay Toyota 

Gardena CA 

310-323-7800; 800-750-9780 

South Coast Toyota 

Costa Mesa CA 

949-722-2000 

Stevens Creek Toyota 

San Jose CA 

408-984-1234 

Thousand Oaks Toyota 

Thousand Oaks CA 

818-889-8919; 866-809-6688 

Toyota 101 

Redwood City CA 

650-365-5000 

Toyota Carlsbad 

Carlsbad CA 

760-438-2000 

Toyota Chula Vista 

Chula Vista CA 

619-591-0966 

Toyota Marin 

San Rafael CA 

415-457-4156 

Toyota of Berkeley 

Berkeley CA 

510-845-2530 

Toyota of El Cajon 

El Cajon CA 

619-440-0225 

Toyota of Escondido 

Escondido CA 

760-746-0601; 800-552-6609 

Toyota of Glendale 

Glendale CA 

323-461-7228; 800-954-5245 

Spring 2010 

Toyota of Glendora 

Glendora CA 

909-305-2000; 800-986-9682 

Toyota of Hollywood 

Los Angeles CA 

323-467-6161 

Toyota of Huntington Beach 

Huntington Beach CA 

714-847-8555 

Toyota of North Hollywood 

North Hollywood CA 

818-508-2900; 800-766-8836 

Toyota of Orange 

Orange CA 

714-639-6750; 800-498-3424 

Toyota of Redlands 

Redlands CA 

909-793-0300 

Toyota of Riverside 

Riverside CA 

951-687-1622 

Toyota of San Bernardino 

San Bernardino CA 

909-381-4444 

Toyota of Santa Maria 

Santa Maria CA 

805-928-3881 

Toyota of the Desert 

Cathedral City CA 

760-328-0871; 800-479-5744 

Toyota of Vacaville 

Vacaville CA 

707-446-7000 

Toyota of Vallejo 

Vallejo CA 

707-645-7655; 800-537-5151 

Toyota of Walnut Creek 

Walnut Creek CA 

925-933-7278 

Toyota Place 

Garden Grove CA 

714-895-5595; 800-896-8244 

Toyota San Luis Obispo 

San Luis Obispo CA 

805-543-7142 

Toyota Santa Monica 

Santa Monica CA 

310-394-6744 

Toyota Sunnyvale 

Sunnyvale CA 

408-739-2912 

Toyota Town 

Stockton CA 

209-473-7557; 800-877-8883 

Tracy Toyota 

Tracy CA 

209-834-1111 

Tustin Toyota 

Tustin CA 

714-832-3111 

Valley Toyota 

Hanford CA 

559-587-3510; 800-731-6893 

Valley-Hi Toyota 

Victorville CA 

760-241-6484 

Victory Toyota 

Seaside CA 

831-393-3020; 800-861-6848 

West Covina Toyota 

West Covina CA 

626-859-7400 

Wondries Toyota 

Alhambra CA 

626-289-8000 

Yuba City Toyota/Lincoln- 

Mercury 

Yuba City CA 

530-673-5661 

Colorado 

Boulder Toyota-Scion 

Boulder CO 

303-443-3250 

Ehrlich Toyota & Scion 

Greeley CO 

970-339-3900; 877-894-5424 

Go Toyota-Scion Arapahoe 

Englewood CO 

303-792-2000; 800-477-1145 

Groove Toyota 

Englewood CO 

303-761-3222; 800-525-8403 

Liberty Toyota-Scion 

Colorado Springs CO 

719-598-2222; 800-289-0401 

Mountain States Toyota/Scion 

Denver CO 

303-302-8888 

Pedersen Toyota-Scion-Volvo 

Fort Collins CO 

970-223-3100; 800-800-0788 

Stevinson Toyota East & Scion 

Aurora CO 

303-340-2170; 800-332-5877 


Stevinson Toyota West & Scion 

Lakewood CO 

303-277-0550; 800-525-8858 

Western Slope Auto Co. 

Grand Junction CO 

970-243-0843; 800-525-7072 

Connecticut 

A-1 Toyota 

New Haven CT 

203-389-1521; 800-428-8678 

Colonial Toyota 

Milford CT 

203-878-7401 

Greentree Toyota 

Danbury CT 

203-775-6221 

Hartford Toyota 

Hartford CT 

860-278-5411 

Hoffman Toyota 

Simsbury CT 

860-651-3393 

Lynch Toyota 

Manchester CT 

860-646-4321 

Middletown Toyota 

Middletown CT 

860-347-7294; 800-972-1067 

Stephen Toyota 

Bristol CT 

860-589-6211 

Toyota of Stamford 

Stamford CT 

203-348-3751 

Delaware 

Newark Toyota World-Scion 

Newark DE 

302-368-6262; 800-537-4510 

Florida 

Arlington Toyota Inc. 

Jacksonville FL 

904-721-3000; 877-301-6734 

Autoway Toyota 

Pinellas Park FL 

727-577-1231; 800-832-8680 

Bev Smith Toyota 

Fort Pierce FL 

772-464-8440; 800-432-7369 

Central Florida Toyota 

Orlando FL 

407-846-1600; 800-432-8090 

Clearwater Toyota 

Clearwater FL 

727-797-1185; 800-799-4044 


Coggin Toyota at the Avenues 


904-262-5459 

Courtesy Toyota 

Tampa FL 

813-621-7747; 800-444-4983 

Courtesy Toyota 

Winter Park FL 

407-657-6209 

David Maus Toyota 

Sanford FL 

407-302-8800; 800-864-8023 

Daytona Toyota 

Daytona Beach FL 

386-255-7475 

Deland Toyota 

Deland FL 

386-734-2184 

Earl Stewart Toyota 

of North Palm Beach 

Lake Park FL 

561-844-3461 

Ed Morse Delray Toyota 

Delray Beach FL 

561-276-5000; 800-940-0390 

Ernie Palmer Toyota 


904-389-4561; 800-869-7278 

Gatorland Toyota 

Gainesville FL 

352-376-3262; 800-330-0159 

Germain Toyota of Naples 

Naples FL 

239-592-5550; 877-GO-GERMAIN 

Germain Toyota of Sarasota 

Sarasota FL 

941-924-7700; 800-758-6968 

Gettel Toyota 

Bradenton FL 

941-756-5511; 

800-282-3964 (FL only) 

Headquarter Toyota 

Hialeah FL 

305-364-9800; 800-779-8696 

Keith Pierson Toyota 


904-771-9100; 800-777-0976 

Lakeland Toyota 

Lakeland FL 

863-688-5451 

Legacy Toyota 

Tallahassee FL 

850-251-2720; 800-383-0619 

33

Lehman Toyota 

Miami FL 

305-652-6500 

Lighthouse Toyota 

St. Augustine FL 

904-797-8800; 800-622-4888 

Maroone Toyota 

Davie FL 

954-659-1800; 800-503-6988 

Palm Toyota 

Punta Gorda FL 

941-639-1155; 800-822-6674 

Palm Beach Toyota 

West Palm Beach FL 

561-712-2700; 800-423-7710 

Phillips Toyota 

Leesburg FL 

352-728-2030 

South Dade Toyota 

Homestead FL 

305-248-6330; 888-967-8772 

Stadium Toyota Inc. 

Tampa FL 

813-872-4881; 800-858-2387 

Toyota of Deerfi eld Beach 

Deerfi eld Beach FL 

954-421-4000 

Toyota of Hollywood 

Hollywood FL 

954-966-2150 

Toyota of Melbourne 

Melbourne FL 

321-254-2777; 800-245-3987 

Toyota of Orlando 

Orlando FL 

407-298-4500; 800-842-4699 

West Kendall Toyota 

Miami FL 

786-573-5900 

Georgia 

Atlanta Toyota 

Duluth GA 

770-476-8282; 800-334-5149 

Bill Reilly’s Union City Toyota 

Union City GA 

770-964-8888; 877-868-6822 

Butler Toyota 

Macon GA 

478-784-0600; 800-858-7240 

Conyers Toyota 

Conyers GA 

770-922-5500 

Heyward Allen Toyota 

Athens GA 

706-549-7002; 800-260-0228 


Jay Toyota 

Columbus GA 

706-322-8891; 800-367-4760 

LaGrange Toyota 

LaGrange GA 

706-882-2963; 800-226-2963 

Lowe Toyota/Warner Robins 

Warner Robins GA 

478-929-7900 

Nalley Toyota of Roswell 

Roswell GA 

770-594-8696; 888-594-8696 

Sandy Springs Toyota 

Atlanta GA 

404-256-3392 

Savannah Toyota 

Savannah GA 

912-927-1234; 800-633-8805 

Stone Mountain Toyota 

Stone Mountain GA 

770-736-0030; 800-210-9391 

Toyota Mall of Georgia 

Buford GA 

678-546-5649 

Toyota of McDonough 

McDonough GA 

770-288-3766; 800-940-3766 

Toyota South 

Morrow GA 

770-961-0225; 800-24-LEXUS 

World Toyota 

Atlanta GA 

678-547-9150 

Idaho 

Parker Toyota Inc. 

Coeur D’Alene ID 

208-765-9677; 800-733-8170 

Peterson Toyota 

Boise ID 

208-378-9000; 800-584-7751 

Illinois 

Anderson Toyota 

Rockford IL 

815-397-8995 

Arlington Toyota 

Buffalo Grove IL 

847-394-5100; 800-426-1854 

Chicago Northside Toyota 

Chicago IL 

773-728-5000 

Classic Toyota 

Waukegan IL 

847-596-6560; 888-699-3818 

Continental Toyota 

LaGrange IL 

708-354-5800 

Crown Toyota 

Decatur IL 

217-872-5000 

Dave Mungenast Alton Toyota 

Alton IL 

800-333-6693 

Elgin Toyota 

Elgin IL 

847-741-2100 

Elmhurst Toyota 

Elmhurst IL 

630-279-2160; 800-266-3000 

Grossinger Toyota North 

Lincolnwood IL 

847-675-7100 

Libertyville Toyota 

Libertyville IL 

847-362-1995; 888-771-9997 

O’Brien Toyota of Urbana 

Urbana IL 

866-906-0619 

Oakbrook Toyota in Westmont 

Westmont IL 

630-850-9447 

Orland Toyota 

Tinley Park IL 

708-429-3900; 800-755-3987 

Peoria Toyota 

Peoria IL 

309-693-7000; 800-949-6351 

Schaumburg Toyota 

Schaumburg IL 

847-882-1800; 800-882-7278 

Toyota of Naperville 

Naperville IL 

630-357-1578 

Toyota on Western 

Chicago IL 

773-776-4016 

Indiana 

Beck Toyota 

Indianapolis IN 

317-882-2600; 800-541-7635 

Butler Toyota 

Indianapolis IN 

317-848-4214; 800-692-6396 

Evans Toyota 

Ft. Wayne IN 

260-482-3730; 800-218-1046 

Jordan Toyota 

Mishawaka IN 

574-256-0547 

Richmond Toyota 

Richmond IN 

765-935-8057; 888-820-4569 

Toyota of Terre Haute 

Terre Haute IN 

812-298-3350; 800-926-4375 

Iowa 

Dan Deery Toyota 

Waterloo IA 

319-233-5000; 800-383-4348 

Fort Dodge Toyota 

Fort Dodge IA 

515-576-3126 

Toyota of Des Moines 

Des Moines IA 

515-276-4913; 800-799-6503 

Wilson Toyota 

Ames IA 

515-232-4081; 800-232-4081 

Kansas 

Eddy’s Toyota of Wichita 

Wichita KS 

316-652-2226 

Lewis Toyota 

Topeka KS 

785-273-2220 

Olathe Toyota 

Olathe KS 

913-780-9919 

Superior Toyota 

Merriam KS 

913-831-0800; 800-798-8267 

Kentucky 

Green’s Toyota of Lexington 

Lexington KY 

859-254-5753; 800-333-5403 

Kerry Toyota 

Florence KY 

859-371-3939 

Mike Smith Toyota 

Paducah KY 

270-415-0474; 866-423-0474 

Oxmoor Toyota 

Louisville KY 

502-426-1200; 800-880-3381 

Toyota of Louisville 

Louisville KY 

502-935-1433 

Toyota on Nicholasville 

Nicholasville KY 

859-887-4200 

Toyota South 

Richmond KY 

859-624-1313; 800-688-6968 

Louisiana 

All Star Toyota/Baton Rouge 

Baton Rouge LA 

225-925-2525; 800-225-2769 

Courvelle Toyota 

Opelousas LA 

337-948-8255; 877-948-8255 

Greg LeBlanc Toyota 

Houma LA 

985-876-7210; 800-764-6422 

Hampton Toyota 

Lafayette LA 

337-984-5010; 800-633-5010 

John Harvey Toyota 

Bossier City LA 

318-741-1337 

Lake Charles Toyota 

Lake Charles LA 

337-478-3511 

Lakeside Toyota 

Metairie LA 

504-833-3311; 800-833-2128 

Northshore Toyota 

Covington LA 

985-893-7778 

Price LeBlanc Toyota 


225-408-1240; 800-960-1157 

Ray Brandt Toyota 

Kenner LA 

504-464-4446; 800-231-9143 

Team Toyota 


225-273-5880; 800-696-5895 

Toyota of New Orleans 

New Orleans LA 

504-940-0000; 800-980-6252 

Toyota of Slidell 

Slidell LA 

985-643-0005; 800-521-8101 

Yokem Toyota 

Shreveport LA 

318-798-3773; 800-456-0501 

Maine 

Berlin City Toyota of Portland 

Portland ME 

207-774-6685; 800-640-6685 

Charlie’s Toyota 

Augusta ME 

207-622-4748 


Down East Toyota 

Brewer ME 

207-989-6400; 800-869-6827 

Prime Toyota 

Saco ME 

207-282-6161 

Maryland 

355 Toyota 

Rockville MD 

301-340-0900 

Antwerpen’s Toyota Village 

Clarksville MD 

410-531-5700 

Beltway Toyota 

Marlow Heights MD 

301-899-1801 

DarCars Toyota 

Silver Spring MD 

301-622-0300; 800-298-6900 

Fitzgerald’s Lakeforest Toyota 

Gaithersburg MD 

301-921-0300 

Jerry’s Toyota 

Baltimore MD 

410-661-4610; 800-492-1981 

Jim Coleman Toyota 

Bethesda MD 

301-469-7100 

Koons Toyota 

Annapolis MD 

410-268-6480; 800-262-3330 

R&H Toyota 

Owings Mills MD 

410-363-4502; 866-692-2787 

Russel Toyota 

Baltimore MD 

410-788-8400; 800-638-8401 

Toyota of Glen Burnie 

Glen Burnie MD 

410-760-2446; 800-848-4451 

Toyota of Waldorf 

Waldorf MD 

301-843-3700; 800-243-3949 

Younger Toyota 

Hagerstown MD 

301-733-2300 

Massachusetts 

Acton Toyota of Littleton 

Littleton MA 

978-263-8088 

Balise Toyota 

West Springfi eld MA 

413-734-8795 

Spring 2010 

Bernardi Toyota 

Framingham MA 

508-879-1520; 800-248-3035 

Boch Toyota Inc. 

Norwood MA 

781-255-6029; 800-532-9622 

Boch Toyota South 

North Attleboro MA 

508-699-7551 

Copeland Toyota 

Brockton MA 

508-584-9278; 800-842-3313 

Expressway Toyota 

Dorchester MA 

617-265-4321 

Falmouth Toyota Inc. 

Bourne MA 

508-759-1900; 800-442-1330 

Harr Toyota Inc. 

Worcester MA 

508-852-5511 

Herb Chambers Toyota of 

Auburn 

Auburn MA 

508-832-8000; 800-767-1898 

Hyannis Toyota 

Hyannis MA 

508-775-1230 

Ira Toyota 

Danvers MA 

978-739-8378; 800-774-8411 

Ira Toyota II 

Tewksbury MA 

978-459-6038; 800-281-6511 

Jaffarian Volvo Toyota 

Haverhill MA 

978-372-8551; 800-323-6805 

Lexington Toyota 

Lexington MA 

781-861-7400 

800-521-3101 (local) 

Lia Toyota of Northampton 

Northampton MA 

413-586-8922 

McGee Toyota 

Hanover MA 

781-826-8333; 800-642-3000 

Norm Wagner Toyota 

Lancaster MA 

978-342-1330 

Prime Toyota - Boston 

Boston MA 

617-469-1024; 800-354-5100 

Route 44 Toyota 

Raynham MA 

508-824-4044; 877-ROUTE-44 

Sullivan Brothers Toyota 

Kingston MA 

781-585-1300 

Toyota of Dartmouth 

North Dartmouth MA 

508-993-2616 

Toyota of Watertown 

Watertown MA 

617-393-1400 

Toyota of Wellesley 

Wellesley MA 

781-237-2970; 800-734-0006 

Tri-State Toyota 

Dudley MA 

508-943-7474; 800-339-2321 

Tufankjan Toyota of Braintree 

Braintree MA 

781-794-2000 

Woburn Toyota 

Woburn MA 

781-933-1100 

Michigan 

Crown Toyota 

Holland MI 

616-393-9205; 800-473-5953 

Dunning Toyota Ann Arbor 

Ann Arbor MI 

734-997-7600 

Grand Blanc Motor Cars 

Grand Blanc MI 

810-579-2107; 800-968-6968 

LaFontaine Toyota 

Dearborn MI 

313-561-6600; 800-989-2886 

Metro Toyota 

Kalamazoo MI 

269-375-1000 

Page Toyota 

Southfi eld MI 

248-352-8580; 800-325-8578 

Spartan Toyota 

Lansing MI 

517-394-6000; 800-998-7557 

Suburban Toyota-Volvo 

Troy MI 

248-643-8500; 800-875-3300 

Toyota of Grand Rapids 

Grand Rapids MI 

616-942-5290 

Traverse Motors Toyota 

Traverse City MI 

231-941-0755; 800-852-6475 



Canton MI 

734-495-3500; 877-495-7279 

Minnesota 

Burnsville Toyota 

Burnsville MN 

952-435-8401 

Maplewood Toyota 

Maplewood MN 

651-482-1322; 877-574-0667 

Rochester Toyota 

Rochester MN 

507-424-2956; 866-507-6847 

Rudy Luther Toyota 

Golden Valley MN 

763-222-2175; 800-742-5690 

Toyota City 

Brooklyn Park MN 

763-566-0313; 800-328-2486 

Walser Toyota 

Bloomington MN 

952-400-2914 

Mississippi 

Carlock Toyota of Tupelo 

Tupelo MS 

662-842-6428 

Gray-Daniels Toyota 

Brandon MS 

601-948-0576; 800-530-7955 

Herrin-Gear Toyota 

Jackson MS 

601-956-9696; 800-748-9921 

Toyota of Hattiesburg 

Hattiesburg MS 

601-544-9630 

Missouri 

Adams Toyota Lee’s Summit 

Lee’s Summit MO 

816-358-7600; 800-800-7291 

Jay Wolfe Toyota of West 

County 

Ballwin MO 

636-207-3900; 800-603-2146 

Jerry Ackerman Toyota 

St. Louis MO 

314-351-3000; 800-871-3433 

Joe Machens Toyota 

Columbia MO 

573-445-4450 

John Weiss Toyota of South 

County 

St. Louis MO 

314-849-3700 

Lou Fusz Toyota 

Kirkwood MO 

314-966-8188; 800-325-9581 


Reliable Toyota 

Springfi eld MO 

417-889-9000 

Nevada 

Desert Toyota of Las Vegas 

Las Vegas NV 

702-871-4111 

Findlay Toyota & Scion 

Henderson NV 

702-566-2506 

Fletcher Jones Toyota/Scion 

Las Vegas NV 

702-457-2000 

New Hampshire 

Grappone Toyota 

Bow NH 

603-226-8599; 888-572-7875 

Ira Toyota of Manchester 

Manchester NH 

603-624-1800; 800-828-6076 

Rockingham Toyota 

Salem NH 

603-893-3525; 800-549-6591 

Toyota of Keene 

East Swanzey NH 

603-352-4005; 800-421-0909 

Toyota of Nashua 

Nashua NH 

603-888-3555; 800-231-0688 

Toyota of Portsmouth 

Portsmouth NH 

603-433-0399 

New Jersey 

Autoland Toyota 

Springfi eld NJ 

973-467-6137; 800-752-0086 

Crestmont Toyota 

Pompton Plains NJ 

973-839-2500; 800-839-6444 

Dayton Toyota 

Dayton NJ 

732-329-3075 

DCH Brunswick Toyota 

North Brunswick NJ 

732-418-8888; 800-368-0097 

DCH Freehold Toyota 

Freehold NJ 

732-409-7496; 800-221-0032 

East Coast Toyota 

Wood Ridge NJ 

201-939-9400 

35

Gateway Toyota 

Toms River NJ 

732-240-2000 

Glen Motors Inc. 

Fairlawn NJ 

201-791-3800; 800-444-1959 

Hudson Toyota 

Jersey City NJ 

201-433-0009; 800-342-3300 

James Toyota 

Flemington NJ 

908-788-5700 

Lawrence Toyota 

Lawrenceville NJ 

609-883-4200 

Liberty Toyota 

Burlington NJ 

609-386-6300 

Parkway Toyota 

Englewood Cliffs NJ 

201-944-3300; 800-890-7707 

Prestige Toyota 

Ramsey NJ 

201-825-9795 

Route 22 Toyota 

Hillside NJ 

973-705-8200 

Sansone’s Route 1 Toyota 

Avenel NJ 

732-815-2324; 800-545-5850 

Shore Toyota 

Mays Landing NJ 

609-645-2770 

Toyota of Hackensack 

Hackensack NJ 

201-488-5756; 888-727-8728 

Toyota of Morristown 

Morristown NJ 

973-540-1111; 800-541-1127 

Toyota of Turnersville 

Turnersville NJ 

856-728-5000 

Toyota of Vineland 

Vineland NJ 

856-696-5900; 800-566-3225 

Toyota World of Lakewood 

Lakewood NJ 

732-364-9000; 800-662-3039 

New Mexico 

Beaver Toyota 

Santa Fe NM 

505-992-1535; 866-845-1799 

Karl Malone Toyota 

Albuquerque NM 

505-294-8800; 800-444-6702 


New York 

Bay Ridge Toyota 

Brooklyn NY 

718-439-7888 

City World Toyota 

Bronx NY 

718-655-1800 

Dorschel Toyota 

Rochester NY 

585-475-1711 

Fordham Toyota 

Bronx NY 

718-367-0400; 866-932-2111 

Fucillo Toyota 

Grand Island NY 

716-773-3200 

Huntington Toyota 

Huntington Station NY 

631-423-6644 

Interstate Toyota 

Monsey NY 

845-352-6200; 800-942-6449 

Jack Sherman Toyota 

Binghamton NY 

607-724-1334; 800-572-4561 

Johnstons Toyota 

New Hampton NY 

845-374-8600 

Lee’s Toyota 

Jamaica NY 

718-657-2220 

Lia Toyota of Colonie 

Schenectady NY 

518-374-3700 

New Rochelle Toyota 

New Rochelle NY 

914-576-8040 

Northtown Toyota 

Amherst NY 

716-836-4666 

Northway Motor Car 

Latham NY 

518-783-1951 

Penn Toyota 

Greenvale NY 

516-621-8600; 866-5-TOYOTA 

Plaza Toyota 

Brooklyn NY 

718-253-8400 

Queensboro Toyota 

Woodside NY 

718-335-8600 

Rockland Toyota 

Blauvelt NY 

845-358-2220; 800-844-9976 

Romano Toyota 

East Syracuse NY 

315-445-1071 

Star Toyota of Bayside 

Flushing NY 

718-359-7454 

Sunrise Toyota 

Oakdale NY 

631-589-9000 

Toyota of Manhattan 

New York City NY 

212-582-5767 

Toyota of Newburgh 

New Windsor NY 

845-565-0033 

Vanderstyne Toyota 

Rochester NY 

585-225-6600; 800-950-4827 

West Herr Toyota of 

Orchard Park 

Orchard Park NY 

716-648-4141 

Westbury Toyota 

Westbury NY 

516-333-3100 

Westchester Toyota 

Yonkers NY 

914-779-8700; 800-831-8360 

North Carolina 

Cloninger Toyota 

Salisbury NC 

704-637-5353; 888-617-1147 

Fred Anderson Toyota 

Raleigh NC 

919-787-8101; 800-727-8101 

Greenville Toyota 

Greenville NC 

252-321-3000; 800-788-2440 

Jim Barkley Toyota of Asheville 

Asheville NC 

828-667-8888; 800-951-0672 

Leith Toyota 

Raleigh NC 

919-876-5900; 800-394-5008 

Mark Jacobson Toyota 

Durham NC 

919-493-5599 

Mike Johnson’s Hickory Toyota 

Hickory NC 

828-328-5586; 800-627-0321 

Modern Toyota 

Winston-Salem NC 

336-785-3100; 800-642-0808 

Rice Toyota 

Greensboro NC 

336-288-1190 

Scott Clark’s Toyota City/Scion 

Stalling NC 

704-535-1972; 800-849-1972 

Town & Country Toyota-Scion 

Charlotte NC 

704-552-7600; 888-704-7278 

Toyota of Concord 

Concord NC 

704-979-7700 

Toyota of Gastonia 

Gastonia NC 

704-824-7777; 800-849-8696 

Toyota of Goldsboro 

Goldsboro NC 

919-778-3232 

Toyota of Lake Norman 

Huntersville NC 

704-875-9199 

Toyota West 

Statesville NC 

704-978-4650; 800-316-3017 


North Wilkesboro NC 

336-667-1185; 800-588-0215 

North Dakota 

Corwin Toyota 

Fargo ND 

701-282-8425 

Ohio 

Beechmont Toyota Inc. 

Cincinnati OH 

513-388-3800; 800-255-6467 

Brunswick Toyota 

Brunswick OH 

330-273-3300; 888-468-6226 

Cain Toyota-BMW Inc. 

North Canton OH 

330-494-8855 


Mentor OH 

440-953-0910; 800-942-1980 

Don Joseph Toyota 

Kent OH 

330-673-2200; 800-714-6635 

Ganley Toyota 

Akron OH 

330-733-7511; 800-686-4355 

Germain Toyota of Columbus 

Columbus OH 

614-868-6918 

Glockner Toyota 

Portsmouth OH 

740-354-3255 

Jim White Toyota 

Toledo OH 

419-841-6681; 800-619-4483 

Joseph Toyota 

Cincinnati OH 

513-385-6844; 800-543-4949 

Joseph Airport Toyota 

Vandalia OH 

937-898-8060 

800-451-6511 (local) 

Kings Toyota Inc. 

Cincinnati OH 

513-683-5440 

Metro Toyota 

Cleveland OH 

216-267-7000; 800-441-3441 

Montrose Toyota 

Akron OH 

330-836-2500; 800-837-2357 

Motorcars Toyota 

in Cleveland Heights 

Cleveland Heights OH 

216-321-9100 

Performance Toyota 

Fairfi eld OH 

513-874-8797 

Sunnyside Toyota 

North Olmsted OH 

440-777-9911 

Tansky Sawmill Toyota 

Dublin OH 

614-766-4800 

Toyota West 

Columbus OH 

614-465-4820 

Oklahoma 

Doenges Toyota 

Bartlesville OK 

918-335-2333 

Fowler Toyota-AMC-Jeep 

Norman OK 

800-375-9550 

Hudiburg Toyota 

Midwest City OK 

405-741-4451 

Janzen Toyota 

Stillwater OK 

405-372-3044; 888-372-4550 


Jim Norton Toyota 

Tulsa OK 

918-254-8333; 800-888-3555 

Northcutt Toyota 

Enid OK 

580-234-1107 

Riverside Toyota 

Tulsa OK 

918-836-2769; 800-225-2769 

Oregon 

Beaverton Toyota-Scion 

Beaverton OR 

503-626-7200 

Griffi th Toyota 

The Dalles OR 

541-296-2271; 800-395-0250 

Kendall Toyota-Scion 

Eugene OR 

541-344-5566; 800-231-2909 

Wilsonville Toyota 

Wilsonville OR 

503-783-5910; 800-783-5918 

Pennsylvania 

Ardmore Toyota 

Ardmore PA 

610-645-5000; 800-473-1203 

Baierl Toyota 

Mars PA 

724-772-0628; 888-772-3412 

Carousel Toyota 

Glen Mills PA 

610-558-6800; 800-403-4048 

Conicelli Toyota 

Conshohocken PA 

610-825-7128; 800-825-7128 x5 

Conicelli Toyota of Springfi eld 

Springfi eld PA 

610-690-6035; 800-737-6300 

Day Toyota 

Pleasant Hills PA 

412-469-3000 

Faulkner Toyota 

Trevose PA 

215-244-9300; 800-341-1717 

Lancaster Toyota 

East Petersburg PA 

717-569-7371; 800-322-1639 

Motorworld Toyota 

Wilkes-Barre PA 

570-829-3500 

New Holland Toyota 

New Holland PA 

717-354-4907; 800-367-3232 

Spring 2010 

Rohrich Toyota 

Pittsburgh PA 

412-344-6012 

Sloane Toyota 

Glenside PA 

215-885-5400; 800-235-7444 

Sloane Toyota of Devon 

Devon PA 

610-647-2300; 800-672-7870 

Spitzer Toyota 

Monroeville PA 

412-856-9561 

Team Toyota 

Langhorne PA 

215-741-4200 

Thompson Toyota Inc. 

Doylestown PA 

215-345-9460 

Rhode Island 

Balise Toyota of Warwick 

Warwick RI 

401-780-3661 

Bristol Toyota 

Bristol RI 

401-253-2100; 800-284-2916 

Colonial Toyota 

Smithfi eld RI 

401-272-7830; 800-631-0199 

Tarbox Toyota 

North Kingstown RI 

401-884-5438; 888-982-7269 

South Carolina 

Bob Richards Toyota of 

North Augusta 

Beech Island SC 

803-279-8400; 800-763-8696 

Dave Edwards Toyota 

Spartanburg SC 

864-595-2300; 800-636-3283 

Dick Dyer Toyota 

Columbia SC 

803-786-4111; 800-601-7278 

Florence Toyota 

Florence SC 

843-669-1676; 800-922-7598 

Gene Reed Toyota 

North Charleston SC 

843-797-8000; 800-922-1353 

Harrelson Toyota 

Rock Hill SC 

803-328-2886; 800-242-4274 

Ralph Hayes Toyota 

Anderson SC 

864-226-1571; 800-868-8066 

Sparks Toyota 

Myrtle Beach SC 

843-236-2161 

Toyota Center 

West Columbia SC 

803-796-6650; 800-635-8213 

Toyota of Easley Inc. 

Easley SC 

864-855-2233; 800-922-2307 

West Ashley Toyota 

Charleston SC 

843-556-9110; 800-316-3017 

South Dakota 

Billion Toyota 

Sioux Falls SD 

605-361-7000; 877-856-5420 

Tennessee 

Beaman Toyota 

Nashville TN 

615-251-8400 

Capital Toyota Inc. 

Chattanooga TN 

423-892-0661 

Fox Toyota 

Clinton TN 

865-425-1906; 800-654-7576 

Performance Toyota 

Memphis TN 

901-797-3760; 800-826-5688 

Phil Bachman Toyota 

Johnson City TN 

423-282-2241; 800-786-3191 

Rivergate Toyota 

Madison TN 

615-868-4480; 800-251-3011 

Rusty Wallace Toyota 

Morristown TN 

423-587-1972; 800-447-2788 

Toyota Knoxville 

Knoxville TN 

865-218-3300; 800-453-3775 

Toyota of Bristol 

Bristol TN 

423-764-3155 

Toyota of Cleveland 

McDonald TN 

423-339-1138 

Texas 

Atkinson Toyota 

Bryan TX 

979-776-0404; 800-922-5030 

Cavender Toyota 

San Antonio TX 

210-681-6031; 800-292-5899 


Champion Toyota 

Austin TX 

512-440-4527; 800-856-4527 

Champion Toyota Gulf Freeway 

Houston TX 

713-943-9900; 800-327-2087 

Charles Maund Toyota 

Austin TX 

512-458-2222 


Tyler TX 

903-581-0600 

Community Toyota 

Baytown TX 

281-839-7700; 800-260-9583 

Cowboy Toyota 

Dallas TX 

214-319-2023; 800-266-0752 

Dick Poe Toyota 

El Paso TX 

915-775-2000; 800-395-9331 

Don Davis Toyota 

Arlington TX 

817-588-5315; 800-762-9852 

Don McGill Toyota Inc. 

Houston TX 

281-496-2000 

Don McGill Toyota of Katy 

Katy TX 

832-772-1000 

Durant Toyota 

Weatherford TX 

817-597-5036; 877-538-7268 

Fort Bend Toyota 

Richmond TX 

281-341-5900; 800-856-5956 

Frank Smith Toyota 

Pharr TX 

956-784-3300; 800-347-2360 

Fred Haas Toyota Country 

Houston TX 

281-357-4000 

Fred Haas Toyota World 

Spring TX 

281-297-7000; 800-231-2064 

Freeman Toyota 

Hurst TX 

817-287-5200 

Gene Messer Toyota 

Lubbock TX 

806-748-4802; 800-682-4300 

Gullo Toyota of Conroe 

Conroe TX 

936-441-4141; 800-47-GULLO 


Hoy-Fox Toyota 

El Paso TX 

915-598-0399; 800-285-7278 

Joe Myers Toyota 

Houston TX 

281-890-8700; 800-749-9632 

John Eagle Sport City Toyota 

Dallas TX 

972-681-8361; 800-876-1843 

Kinsel Toyota Inc. 

Beaumont TX 

409-899-4000; 800-323-4090 

Lithia Toyota of Abilene 

Abilene TX 

325-794-4000; 800-883-8757 

Lithia Toyota of Odessa 

Odessa TX 

432-367-2050; 877-367-2007 

Loving Toyota 

Lufkin TX 

936-699-1028 

Metroplex Toyota 

Duncanville TX 

972-780-1166; 800-877-6672 

Mike Calvert Toyota 

Houston TX 

713-558-8100; 800-527-5368 

Mitchell Toyota 

San Angelo TX 

325-653-2302 

North Park Toyota of San 

Antonio 


210-635-5000 

Pat Lobb Toyota of McKinney 

McKinney TX 

214-544-8696 

Red McCombs Toyota 


210-530-3000; 800-292-7810 

Rene Isip Toyota/Lewisville 

Lewisville TX 

469-671-5500 

Ron Carter Toyota 

Alvin TX 

281-388-8663; 888-278-4017 

Round Rock Toyota 

Round Rock TX 

512-244-6900 

San Marcos Toyota 

San Marcos TX 

512-805-6546; 866-213-1999 

37

Star Toyota 

League City TX 

281-338-9700 

Sterling McCall Toyota 

Houston TX 

713-270-3900 

Street Toyota Inc. 

Amarillo TX 

806-355-9846 

Tejas Toyota Inc. 

Humble TX 

281-446-0271 

Texas Toyota of Grapevine 

Grapevine TX 

817-421-7047; 888-866-8577 

Toyota of Boerne 

Boerne TX 

210-870-1800 

Toyota of Dallas 

Dallas TX 

972-241-6655; 800-442-4349 

Toyota of Fort Worth 

Fort Worth TX 

817-560-1500; 866-295-8384 

Toyota of Irving Inc. 

Irving TX 

972-258-1200; 800-527-5874 

Toyota of Killeen 

Killeen TX 

254-690-7273; 888-437-2514 

Toyota of Laredo 

Laredo TX 

956-718-4200 

Toyota of Longview 

Longview TX 

903-295-9300 

Toyota of Plano 

Plano TX 

972-248-7777; 800-925-8009 

Toyota of Richardson 

Richardson TX 

972-238-4400; 800-527-2781 

Toyota of Rockwall 

Rockwall TX 

469-402-1300; 866-537-2066 

Universal Toyota 


210-654-1515; 800-489-7575 

Vandergriff Toyota 

Arlington TX 

817-468-8696 


Utah 

Brent Brown Toyota 

Orem UT 

801-224-1320 

Karl Malone Toyota 

Draper UT 

801-553-5800; 888-281-3185 

Larry H. Miller Toyota 

Murray UT 

801-264-3800; 800-453-6456 

Menlove Toyota 

Bountiful UT 

801-295-3554; 800-574-9100 

Stephen Wade Toyota 

St. George UT 

435-628-7300; 800-451-8384 

Tony Divino Toyota 

Riverdale UT 

801-627-1214; 800-252-1214 

Vermont 

Heritage Toyota 

South Burlington VT 

802-865-8200; 800-439-8856 

White River Toyota 

White River Junction VT 

802-299-2800; 800-639-1101 

Virginia 

Alexandria Toyota 

Alexandria VA 

703-684-0700; 800-766-9767 

Bill Page Toyota 

Falls Church VA 

703-532-8809 

Brown’s Charlottesville Toyota 

Charlottesville VA 

434-977-3380 

Checkered Flag Toyota 

Virginia Beach VA 

757-490-1111; 800-277-2122 

First Team Toyota 

Chesapeake VA 

757-673-2345 

Haley Toyota 

Roanoke VA 

540-342-1653; 800-294-2539 

Haley Toyota of Farmville 

Farmville VA 

434-392-8166; 800-306-5337 

Haley Toyota of Richmond 

Midlothian VA 

804-545-7401; 800-328-7121 

Haley Toyota of Richmond 

Richmond VA 

804-324-8449 

Koons Arlington Toyota 

Arlington VA 

703-522-6000 

Koons Tysons Toyota 

Vienna VA 

703-790-8310; 800-299-8310 

Leesburg Toyota 

Leesburg VA 

703-771-8990; 800-545-6925 

Lustine Toyota/Dodge 

Woodbridge VA 

703-494-9154; 800-537-1746 

McGeorge Toyota 

Richmond VA 

804-755-9216; 800-888-9753 

Mechanicsville Toyota 

Mechanicsville VA 

804-417-1121; 800-338-5538 

Miller Toyota 

Manassas VA 

703-369-3040 

Ourisman Fairfax Toyota 

Fairfax VA 

703-359-1010; 800-626-2236 

Priority Toyota 

Chesapeake VA 

757-366-5000; 888-584-9325 

Priority Toyota Richmond 

Chester VA 

804-526-2811 

Springfi eld Toyota 

Springfi eld VA 

703-451-0300 

Steven Toyota 

Harrisonburg VA 

540-434-1400; 800-869-6822 

Washington 

Appleway Toyota 

Spokane WA 

509-924-1150; 800-876-4412 

Bob Bridge Toyota 

Renton WA 

425-228-4700 

Foothills Toyota 

Burlington WA 

360-757-7575; 800-962-7384 

Heartland Toyota 

Bremerton WA 

360-377-1200 

Magic Toyota 

Edmonds WA 

425-775-4422 

Michael’s Toyota of Bellevue 

Bellevue WA 

425-453-3289 

Rodland Toyota 

Everett WA 

425-353-2929; 800-562-1805 

Town Toyota 

East Wenatchee WA 

509-888-5000 

Toyota of Lake City 

Seattle WA 

206-366-3100; 800-426-2300 

Toyota of Seattle 

Seattle WA 

206-382-4300; 800-786-6462 

Toyota of Tri-Cities 

Kennewick WA 

509-547-9888; 888-616-3648 

Wilson Toyota 

Bellingham WA 

360-676-0600; 800-634-1395 

West Virginia 

Bert Wolfe Toyota 

Charleston WV 

304-344-1601; 800-989-8520 

Wisconsin 

Don Jacobs Toyota 

Milwaukee WI 

414-281-3100; 800-572-6490 

Jack Safro Toyota 

Brookfi eld WI 

262-781-2639; 800-242-2086 

Kolosso Toyota 

Appleton WI 

920-738-3666; 

800-236-4333 

Rhinelander 

Toyota 

Rhinelander WI 

715-365-8120; 800-560-7701 

Smart Toyota 

Madison WI 

608-275-7805; 800-728-2289 

Wilde Toyota Inc. 

West Allis WI 

414-545-4350; 800-452-4255

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