Dell™ Dimension™ 4700 Series - Dell Support

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www.dell.com | support.dell.com 20 Setting Up and Using Your Computer
Solving Problems Troubleshooting Tips Follow these tips when you troubleshoot your computer: If you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed. If a peripheral device does not work, ensure that the device is properly connected. If an error message appears on the screen, write down the exact message. This message may help technical support personnel diagnose and fix the problem(s). If an error message occurs in a program, see the program’s documentation. Battery Problems CAUTION: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. R EPLACE THE BATTERY — If you have to repeatedly reset time and date information after turning on the computer, or if an incorrect time or date displays during start-up, replace the battery (see page 88). If the battery still does not work properly, contact <strong>Dell</strong> (see page 105). Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. ENSURE THAT MICROSOFT ® WINDOWS ® RECOGNIZES THE DRIVE — Click the Start button and click My Computer. If the floppy, CD, or DVD drive, is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. Solving Problems 21
Page 1 and 2: Dell Dimension 4700 Series Service
Page 3 and 4: Contents Finding Information . . .
Page 5 and 6: Drivers . . . . . . . . . . . . . .
Page 7 and 8: FCC Notices (U.S. Only) . . . . . .
Page 9 and 10: Finding Information What Are You Lo
Page 11 and 12: Setting Up and Using Your Computer
Page 13 and 14: screws (2) 4 Turn on the printer an
Page 15 and 16: Changing the Display Settings 1 Aft
Page 17 and 18: If you do not have an MSN Explorer
Page 19: Helpful Tips Use Microsoft ® Windo
Page 23 and 24: Hard drive problems R UN CHECK DISK
Page 25 and 26: N ON-SYSTEM DISK ERROR — Remove t
Page 27 and 28: A program stops responding END THE
Page 29 and 30: Mouse Problems CAUTION: Before you
Page 31 and 32: I F THE POWER LIGHT IS OFF — The
Page 33 and 34: VERIFY THAT THE SCANNER IS RECOGNIZ
Page 35 and 36: TEST THE ELECTRICAL OUTLET — Ensu
Page 37 and 38: Advanced Troubleshooting Diagnostic
Page 39 and 40: Light Pattern Problem Description S
Page 41 and 42: 4 When the Dell Diagnostics Main Me
Page 43 and 44: 6 Scroll down the list to see if an
Page 45 and 46: Undoing the Last System Restore NOT
Page 47 and 48: Removing and Installing Parts Befor
Page 49 and 50: Front and Back View of the Computer
Page 51 and 52: Back View 16 18 17 15 14 20 19 21 1
Page 53 and 54: 11 modem connector (Optional) If yo
Page 55 and 56: Inside View of Your Computer CAUTIO
Page 57 and 58: Memory You can increase your comput
Page 59 and 60: 3 Press out the securing clip at ea
Page 61 and 62: Your Dell computer provides the fol
Page 63 and 64: 4 Secure the card bracket with the
Page 65 and 66: Installing a PCI Express Card 1 Fol
Page 67 and 68: 5 If you are installing the card in
Page 69 and 70: 9 If you removed a sound card: a En
Page 71 and 72:
Removing the Front-Panel Insert 1 P
Page 73 and 74:
General Installation Guidelines Con
Page 75 and 76:
Removing a Hard Drive 1 Disconnect
Page 77 and 78:
small bracket tabs (2) drive bracke
Page 79 and 80:
6 If you are replacing the addition
Page 81 and 82:
Floppy Drive CAUTION: Before you be
Page 83 and 84:
7 Connect the data cable to the bac
Page 85 and 86:
Installing a CD/DVD Drive 1 If you
Page 87 and 88:
NOTICE: Match the colored strip on
Page 89 and 90:
attery socket tab 6 Replace the com
Page 91 and 92:
Appendix Specifications Processor P
Page 93 and 94:
Drives Externally accessible: one 3
Page 95 and 96:
Environmental Temperature: Operatin
Page 97 and 98:
System Setup Options NOTE: Dependin
Page 99 and 100:
Power Management AC Recovery Determ
Page 101 and 102:
The Boot Device Menu appears, listi
Page 103 and 104:
Dell Technical Support Policy (U.S.
Page 105 and 106:
FCC Identification Information The
Page 107 and 108:
Country (City) International Access
Page 109 and 110:
Page 111 and 112:
Page 113 and 114:
Page 115 and 116:
Page 117 and 118:
Page 119 and 120:
Page 121 and 122:
Page 123 and 124:
Index A audio. See sound B battery
Page 125 and 126:
memory (continued) problems, 28 rem
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Dell™ Dimension™ 4700 Series - Dell Support

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