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Dell™ Dimension™ 4700 Series - Dell Support

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www.dell.com | support.dell.com<br />

Light Pattern Problem Description Suggested Resolution<br />

A B C D<br />

A B C D<br />

= yellow<br />

= green<br />

= off<br />

<strong>Dell</strong> Diagnostics<br />

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions<br />

located in the Product Information Guide.<br />

If you experience a problem with your computer, perform the checks in "Solving Problems" on<br />

page 21 and run the <strong>Dell</strong> Diagnostics before you contact <strong>Dell</strong> for technical assistance.<br />

NOTICE: The <strong>Dell</strong> Diagnostics works only on <strong>Dell</strong> computers.<br />

1 Turn on (or restart) your computer.<br />

2 When the DELL logo appears, press immediately.<br />

If you wait too long and the operating system logo appears, continue to wait until you see the<br />

Microsoft ® Windows ® desktop. Then shut down your computer (see page 47) and try again.<br />

3 When the boot device list appears, highlight Boot to Utility Partition and press .<br />

40 Advanced Troubleshooting<br />

Another failure has occurred. Ensure that the cables are properly<br />

connected to the system board from<br />

the hard drive, CD drive, and DVD<br />

drive (see page 56).<br />

If there is an error message on your<br />

screen identifying a problem with a<br />

device (such as the floppy drive or<br />

hard drive), check the device to make<br />

sure it is functioning properly.<br />

The operating system is attempting to<br />

boot from a device (such as the floppy<br />

drive or hard drive); check system<br />

setup (see page 95) to make sure that<br />

the boot sequence is correct for the<br />

devices installed on your computer.<br />

If the problem persists, contact <strong>Dell</strong><br />

(see page 105).<br />

The computer is in a normal operating<br />

condition after POST.<br />

None.

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