Dell™ Dimension™ 4700 Series - Dell Support
Dell™ Dimension™ 4700 Series - Dell Support
Dell™ Dimension™ 4700 Series - Dell Support
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www.dell.com | support.dell.com<br />
Other software problems<br />
Memory Problems<br />
28 Solving Problems<br />
C HECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR<br />
TROUBLESHOOTING INFORMATION —<br />
Ensure that the program is compatible with the operating system installed on your computer.<br />
Ensure that your computer meets the minimum hardware requirements needed to run the software. See<br />
the software documentation for information.<br />
Ensure that the program is installed and configured properly.<br />
Verify that the device drivers do not conflict with the program.<br />
If necessary, uninstall and then reinstall the program.<br />
BACK UP YOUR FILES IMMEDIATELY<br />
USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, OR CDS<br />
SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE START MENU<br />
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions<br />
located in the Product Information Guide.<br />
I F YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE —<br />
Save and close any open files and exit any open programs you are not using to see if that resolves the<br />
problem.<br />
See the software documentation for minimum memory requirements. If necessary, install additional<br />
memory (see page 57).<br />
Reseat the memory modules to ensure that your computer is successfully communicating with the<br />
memory (see page 57).<br />
Run the <strong>Dell</strong> Diagnostics (see page 40).<br />
I F YOU EXPERIENCE OTHER MEMORY PROBLEMS —<br />
Reseat the memory modules (see page 57) to ensure that your computer is successfully communicating<br />
with the memory.<br />
Ensure that you are following the memory installation guidelines (see page 57).<br />
Your <strong>Dell</strong> Dimension computer supports DDR2 memory. For additional information on the type of<br />
memory supported by your computer, see "Memory" on page 91.<br />
Run the <strong>Dell</strong> Diagnostics (see page 40).