Maxi – the leader in the Republic of Srpska - Delta Holding
Maxi – the leader in the Republic of Srpska - Delta Holding
Maxi – the leader in the Republic of Srpska - Delta Holding
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<strong>Delta</strong> Generali<br />
INNOVATIONS IN THE RELATIONS WITH THE USERS OF INSURANCE COMPANIES SERVICES IN SERBIA<br />
The first step <strong>–</strong> <strong>the</strong> call center <strong>of</strong> <strong>Delta</strong> Generali<br />
With <strong>the</strong> slogan “<strong>in</strong>sured summer holidays”, to <strong>the</strong> clients who buy a foreign<br />
travel health <strong>in</strong>surance policy, <strong>Delta</strong> Generali Insurance company will give<br />
home <strong>in</strong>surance free <strong>of</strong> charge.<br />
This unique <strong>of</strong>fer on <strong>the</strong> home market makes it possible for <strong>the</strong> citizens, dur<strong>in</strong>g<br />
<strong>the</strong>ir stay abroad, to cover simultaneously, with a s<strong>in</strong>gle <strong>in</strong>surance contract,<br />
<strong>the</strong> costs <strong>of</strong> emergency medical services, should <strong>the</strong>y need <strong>the</strong>m, as<br />
well as <strong>the</strong> damages to <strong>the</strong>ir households, should <strong>the</strong>y occur dur<strong>in</strong>g <strong>the</strong> said<br />
period. Should <strong>the</strong> clients residence be flooded, <strong>in</strong>surance could cover up<br />
to 15,000 d<strong>in</strong>ars, <strong>the</strong>ft and robberies could be covered with up to 100,000<br />
d<strong>in</strong>ars, fire 300,000 d<strong>in</strong>ars while <strong>the</strong> damages result<strong>in</strong>g from fire and o<strong>the</strong>r<br />
dangers to <strong>the</strong> architectural value <strong>of</strong> <strong>the</strong> residence could be covered with <strong>the</strong><br />
payment <strong>of</strong> up to 1.5 million d<strong>in</strong>ars.<br />
For farmers<br />
at <strong>the</strong> door steps<br />
<strong>Delta</strong> Generali Insurance has presented to <strong>the</strong> public <strong>the</strong> first call center <strong>in</strong> <strong>in</strong>surance companies<br />
<strong>in</strong> Serbia. The center, organized <strong>in</strong> accordance with <strong>the</strong> world’s most up-to-date<br />
standards <strong>in</strong> this area, makes it possible for <strong>the</strong> clients to get all <strong>in</strong>formation about <strong>Delta</strong><br />
Generali Insurance and <strong>the</strong> services it <strong>of</strong>fers with a s<strong>in</strong>gle phone call, e-mail, SMS, webchat<br />
or fax.<br />
Through <strong>the</strong> new call center <strong>of</strong> <strong>Delta</strong> Generali Insurance <strong>the</strong> clients can get, faster, <strong>the</strong> <strong>in</strong>formation<br />
<strong>the</strong>y need about <strong>the</strong> status <strong>of</strong> <strong>the</strong>ir <strong>in</strong>surance policies, <strong>the</strong> payment <strong>of</strong> <strong>the</strong> damages,<br />
special demands, additional benefits and promotion activities <strong>of</strong> <strong>the</strong> company.<br />
Beside <strong>the</strong> rais<strong>in</strong>g <strong>of</strong> efficiency <strong>of</strong> manag<strong>in</strong>g <strong>the</strong> relations with <strong>the</strong> clients, <strong>the</strong> new call<br />
center makes it possible for <strong>Delta</strong> Generali Insurance to <strong>of</strong>fer its clients new <strong>in</strong>surance<br />
products.<br />
The advancement <strong>of</strong> <strong>the</strong> communication system ensures faster, simpler and more accessible services for more than 700 thousand clients and<br />
millions <strong>of</strong> potential users <strong>of</strong> <strong>Delta</strong> Generali Insurance.<br />
WITH FOREIGN TRAVEL HEALTH INSURANCE<br />
Home <strong>in</strong>surance free <strong>of</strong> charge<br />
IN COOPERATION WITH BANCA INTESA<br />
The cooperation between Banca Intesa and <strong>Delta</strong> Generali Insurance makes it possible for <strong>the</strong> farmers to <strong>in</strong>sure quickly and simply <strong>the</strong>ir<br />
crops, structures, stocks, cattle and agricultural mach<strong>in</strong>ery at <strong>the</strong>ir estate and negotiate a favorable loan for <strong>the</strong> advancement <strong>of</strong> production,<br />
with no down-payment or deposit.<br />
<strong>Delta</strong> Generali agro-packages, <strong>the</strong> new products on <strong>the</strong> domestic <strong>in</strong>surance market, cover a group <strong>of</strong> risks that <strong>the</strong> registered agricultural<br />
household most frequently buy <strong>in</strong>surance for, both for <strong>the</strong> crops and architectural structures, stocks, cattle and agricultural mach<strong>in</strong>ery.<br />
Contracts are signed quickly and efficiently with a s<strong>in</strong>gle <strong>in</strong>surance policy. Prices are favorable due to a possibility <strong>of</strong> comb<strong>in</strong><strong>in</strong>g <strong>in</strong>surance<br />
packages.<br />
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