Reference Guide

Changing an Event's Status
Zend Server Reference Manual
This procedure describes how to change an event's status. The event status is used to handle the
information gathered by an event in a way that is similar to an issue tracking system. For example, if you
know that a certain problem has been solved, you can close the event or, if several events of the same
type are triggered, you can choose to ignore them.
The possible statuses are:
Open - The basic status of an event.
Closed - Closes the event (i.e., changes the event status to closed). If this event occurs again, it
is reopened .
Ignored - Ignores future instances of this event (i.e., changes the event status to ignore).
Therefore, a new event is not created if the same event occurs again.
Reopened - A closed event that was opened again because it reoccurred after the event was
closed.
Important:
You can select events with different statuses and apply the same new status to them.
To change an event's status:
1. In the Events page, select the relevant event/s from the events list.
2. Scroll down to the end of the page and select the relevant status from the Status list
.
3. Click Change Status to apply the changes.
The status of the selected event/s is changed. You can also change an event's status from inside an
event details page by using the "Change status..." controller at the bottom of the report.
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