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Zend Server <strong>Reference</strong> Manual Support Tool The Zend Support Tool gathers server configurations and setup information. The gathered information is used to help Zend's support team to troubleshoot support issues and provide comprehensive and efficient support. Collected Information In general, the information collected is defined in the definition file. If, for security reasons, you do not want to disclose specific information, you can edit the file to not include that information. However, the more information the support team can access, the better the chance of quickly resolving support-related issues. Linux 444 To run the support tool: /bin/bugreport.sh The default location for saving the files is: $TMPDIR/zend_server_report_bug_$TIMESTAMP.tar.gz If TMPDIR is not defined, it results to /tmp The definition file is located in: /share/bugreport/files This file contains the definitions for which files and directories to collect. Through this file you can also define the name that will be used to create the archive, in case you do not want to use the default name. Example: /etc/apache2/conf.d apache_conf.d Means, take the contents of the entire /etc/apache2/conf.d directory and rename it to apache_conf.d /share/bugreport/commands Defines which commands to run and include in the output. Once a report is generated, you will see the following output: Sample Output: # /bin/bugreport.sh The information was collected successfully. Use free text to describe the issue in your own words. To submit the information press CONTROL-D Archive created at /tmp/zend_server_report_bug_123008052721.tar.gz
Windows The Support Tool software may be found in: \bin\SupportTool.exe. 1. Open the Support Tool from Start menu, Zend Server/Support Tool. 2. Select a directory to generate the archive file to (Desktop is default). 3. Click Create. Zend Server Best Practices A Zip file is created on the desktop of the current user. The file is created with a time stamp including date and time. 445
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Zend Server 5.5 Beta Reference Guid
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Table of Contents Overview ........
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Table of Contents API Keys ........
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Table of Contents Removing an Appli
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Table of Contents Configuration Dir
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Table of Contents clusterRemoveServ
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Table of Contents Log File Permissi
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Enhance PHP Application Reliability
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About Zend Server Reference Manual
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Job Queue Zend Server Reference Man
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Registration Registration Wizard Th
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License FAQ How do I just take a lo
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Zend Developer Zone Resource Center
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Monitor Tab Dashboard Zend Server R
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Event Details Zend Server Reference
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Event Details Zend Server Reference
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Job Details Zend Server Reference M
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Queue Statistics The Queue Statisti
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From this page you can: Trigger a
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The Tree includes the following col
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Zend Server Reference Manual • In
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PHP Info The PHP Info page is acces
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Rule Management Tab Monitoring Zend
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Rule Types Zend Server Reference Ma
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Edit Rule (Monitoring) Zend Server
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Save Code Tracing Options Zend Serv
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Edit Rule (Caching) Zend Server Ref
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Edit Rule (Job Queue) The Rule page
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The following components can be tur
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Extensions The PHP Extensions page
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Debugger The Debugger page is acces
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Mail Server Settings Zend Server Re
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Job Queue The Job Queue page is acc
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API Keys The API Keys page is acces
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Zend Server Reference Manual If you
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Applications Tab Deployment Zend Se
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2. Remove: Zend Server Reference Ma
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2. Click on Accounts, and select yo
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Task Description Outcome Working wi
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Getting Started with Zend Server Ze
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Check IIS Purpose: To verify that t
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Configuring Zend Server Zend Server
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Working with Extensions The Extensi
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Working with Logs Zend Server Refer
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Advanced - Add logs to the list of
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Actions Zend Server Reference Manua
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Working with Optimizer+ Zend Server
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Blacklisting Files Zend Server Refe
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Working with Java Bridge Zend Serve
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4. The requested .jar file does not
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Working with the Debugger Zend Serv
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Working with Firewall Tunneling Tun
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Working with Zend Download Server T
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Working with Zend Controller Initia
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Understanding Results Zend Server R
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Monitor Working with Monitoring To
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Editing Monitoring Rules To access
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To Change a Rule Zend Server Refere
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Zend Server Reference Manual The fo
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Changing an Event's Status Zend Ser
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Basic Tasks The following actions c
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Group Details Zend Server Reference
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Change Status Zend Server Reference
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Manually Triggering a URL Trace Zen
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Exporting Trace Information Zend Se
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Queued Jobs Zend Server Reference M
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} Recurring Jobs $params = ZendJobQ
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Note: Zend Server Reference Manual
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Job Management Actions Action Descr
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Filtering Jobs To access the Jobs p
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Data Cache API Zend Server Referenc
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} echo "error2\n"; exit(); Store wi
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Working with Caching (Page) To acce
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Zend Server Reference Manual This s
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phpMyAdmin Working with phpMyAdmin
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5. Go to Configuration and click Sa
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Working with API Keys To access the
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--php-exe=php-executable The PHP ex
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Deploying an Application Zend Serve
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Zend Server Reference Manual 5. Thi
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Zend Server Reference Manual 7. The
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Redeploying an Application Zend Ser
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3. Browse to and select your update
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Zend Server Reference Manual 7. The
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Example Codes The XML Descriptor Fi
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Zend Server Reference Manual root
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Zend Server Reference Manual
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Zend Server Reference Manual use="r
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Zend Server Reference Manual PHP
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Zend Server Reference Manual
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Zend Server Reference Manual /xs:el
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Components About Components Zend Se
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Zend Optimizer+ Zend Server Referen
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Zend Data Cache Zend Server Referen
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Advantages The Zend Java Bridge pro
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Latest Web Development Features Zen
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Zend Monitor Zend Server Reference
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Zend Download Server This component
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Architectural Overview Zend Server
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Zend Code Tracing Zend Server Refer
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Adding Extensions This section incl
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Adding Extensions for Windows Zend
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Replace with your extension's bina
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Install the following packages: Zen
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Zend Server Reference Manual -I/usr
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Installing '/usr/local/zend/lib/php
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Zend Server PHP Info page. Zend Ser
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Java Bridge Use Cases Zend Server R
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Zend Server Reference Manual As opp
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get shopping cart data from the bea
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Info Messages Zend Server Reference
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Zend Debugger - Configuration Direc
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zend_debugger.max_msg_size The maxi
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Zend Optimizer+ - Configuration Dir
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Configuration Directive Details zen
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zend_optimizerplus.memory_consumpti
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zend_optimizerplus.optimization_lev
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API Reference Zend Guard Loader - C
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Zend Guard Loader - PHP API Table o
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zend_loader_file_licensed API Refer
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zend_current_obfuscation_level API
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Zend Data Cache - Configuration Dir
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zend_datacache.apc_compatibility Wh
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PHP Functions zend_shm_cache_store
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zend_disk_cache_fetch API Reference
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zend_disk_cache_clear API Reference
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zend_jbridge.use_java_objects API R
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PHP Functions java Creates a Java o
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java_require Includes an additional
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Zend Download Server - Configuratio
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zend_dserver.min_file_size The mini
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Zend Download Server - PHP API Tabl
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Zend Page Cache - Configuration Dir
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zend_pagecache.log_rotation_size Th
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page_cache_remove_cached_contents C
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zend_monitor.super_globals_to_secur
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zend_monitor.event_tracing_mode zen
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zend_monitor.events_transport_param
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zend_monitor.max_super_globals_stri
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zend_monitor.events_rules_xml_file_
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zend_monitor.smtp_server The SMTP s
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API Reference Zend Monitor UI exten
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Predefined Global Constants ZEND_MO
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zend_monitor_custom_event API Refer
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Zend Job Queue - Configuration Dire
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Zend Job Queue - PHP API Table of C
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The ZendJobQueue Class The ZendJobQ
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Class Constants ZendJobQueue::TYPE_
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Class Methods ZendJobQueue::__const
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ZendJobQueue::restartJob Restart a
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ZendJobQueue::reloadConfig API Refe
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ZendJobQueue::getApplications Retur
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ZendJobQueue::suspendSchedulingRule
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ZendJobQueue::setCurrentJobStatus R
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zend_jobqueue.http_job_timeout API
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Zend Code Tracing - Configuration D
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zend_codetracing.trace_user_functio
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zend_codetracing.dump_on_segv Trace
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Zend Session Clustering - Configura
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Web API Reference Guide About The Z
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Request Format About Web API Refere
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Examples Example Web API Reference
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HTTP Response Body Web API Referenc
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Generic Error Codes The following g
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Authentication and Message Verifica
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Signing API Requests Importance of
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Example When sending the following
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Request Data Types Web API Referenc
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messageList A list of 0 or more mes
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serversList A list of servers. Para
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licenseInfo Information about a Zen
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applicationInfo Information about a
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Available API Methods Web API Refer
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getSystemInfo Web API Reference Gui
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notRequired 0 Web API Referen
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Example: Request (URI broken for re
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Possible Action Specific Error Code
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Example: Request (headers removed f
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The configurationExport Method Expo
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Example: Request (some headers remo
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The applicationGetStatus Method Web
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Web API Reference Guide 1.6 staging
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Parameter Type Required Description
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The applicationUpdate Method Web AP
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Web API Reference Guide 2 http://o
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Web API Reference Guide 2 http://oa
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Example: Request: Response: POST /Z
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Zend Server Best Practices Introduc
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