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Samsung NV11 (EC-NV11ZBBA/FR ) - Manuel de l'utilisateur 7.94 MB, pdf, Anglais

Samsung NV11 (EC-NV11ZBBA/FR ) - Manuel de l'utilisateur 7.94 MB, pdf, Anglais

Samsung NV11 (EC-NV11ZBBA/FR ) - Manuel de l'utilisateur 7.94 MB, pdf, Anglais

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FAQ<br />

Please check the following if the USB connection malfunctions.<br />

Case 1<br />

Case 2<br />

Case 3<br />

USB cable is not connected or it is not the supplied USB cable.<br />

Connect the supplied USB cable.<br />

The camera is not recognised by your PC.<br />

Sometimes, the camera may appear un<strong>de</strong>r [Unknown Devices] in<br />

Device Manager.<br />

Install the camera driver correctly.<br />

Turn off the camera, remove the USB cable, plug in the USB cable<br />

again, and then turn on the camera.<br />

There is an unexpected error during file transfer.<br />

Turn the camera power off and on again. Transfer the file again.<br />

Case 6<br />

Case 7<br />

When I open the Device Manager (by clicking Start (Settings) <br />

Control Panel (Performance and Maintenance) System <br />

(Hardware) Device Manager), there are Unknown Devices or Other<br />

Devices entries with a yellow question mark (?) besi<strong>de</strong> them or<br />

<strong>de</strong>vices with an exclamation mark (!) besi<strong>de</strong> them.<br />

Right-click on the entry with the question (?) or exclamation (!) mark<br />

and select "Remove". Restart the PC and connect the camera again.<br />

For Windows 98SE PC, remove the camera driver, restart the PC, and<br />

then reinstall the camera driver.<br />

In some security programs (Norton Anti Virus, V3, etc.), the computer<br />

may not recognise the camera as a removable disk.<br />

Stop the security programs and connect the camera to the computer.<br />

Refer to the security program instructions about how to temporarily<br />

disable the program.<br />

Case 4<br />

When using a USB hub.<br />

There may be a problem in connecting the camera to the PC through<br />

a USB hub if the PC and the hub are not compatible.<br />

Wherever possible, connect the camera directly to the PC.<br />

Case 8<br />

The camera is connected to the USB port located on the front of the<br />

computer.<br />

When the camera is connected to the USB port located on the front of<br />

the computer, the computer may not recognise the camera. Connect<br />

the camera to the USB port located on the back of the computer.<br />

Case 5<br />

Are other USB cables connected to the PC?<br />

The camera may malfunction when it is connected to the PC at the<br />

same time as another USB cable. In this case, disconnect the other<br />

USB cable, and only connect the camera USB cable to the PC.<br />

When the movie clip doesn’t play back on the PC<br />

When the movie clip recor<strong>de</strong>d by the camera doesn’t play back on the PC,<br />

the causes are most likely due to the co<strong>de</strong>c installed on the PC.<br />

84

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