Betriebsanleitung - Spartherm

7.3 PROOF OF PURCHASE
The time of purchase must be verified based on an invoice or sales receipt and the
warranty certificate. We are under no warranty obligations without such proof.
7.4 WARRANTY EXCLUSIONS
The warranty before expiry of the warranty period is void in the event of:
• Wear and tear
Fireclay:
Fireclay is a natural product subjected to expansion and contraction during the
heating process. This may create cracks. For as long as the fireclay remains in
position in the fire chamber and does not break, it remains fully functional.
Surfaces:
Discoloration of the enammel or galvanized surfaces caused by thermal stress or
overload.
Seals:
Reduced sealing due to thermal stress and hardening.
Glass panes:
Soiling caused by soot or burnt-in residues of burnt materials as well as visibly
changed colour or other aspects due to thermal stress.
GB 18
• Improper transportation and/or incorrect storage
• Fragile components such as glass and ceramics
• Improper handling and/or use
• Lack of maintenance
• Incorrect installation or connection of the unit
• Non-observance of the installation and operating instructions
• Technical modifications to our unit by third parties
7.5 DEFECT REMEDIATION – REPAIRS
During the warranty period we shall rectify all defects verifiably due to material or manufacturing
defects free of charge, provided the specialist service center is notified as
soon as possible and has submitted a written assessment of the damage/maintenance
event. Any further compensation for damages is excluded.
During the first year after delivery we shall remedy accepted cases without charging
for ancillary costs accrued (hotel, expense allowances, mileage allowance etc.). After
expiry of the 6-month period, we shall charge the customer all ancillary costs accruing
to us in the course of a customer service appointment for the replacement of wearing
parts. This is also applicable to customer service appointments not made on request
and responsibility of ourselves.
The warranty period shall be neither extended nor re-started after repairs to the units
or replacement of various components. The replaced components are covered by the
legally prescribed warranty periods.
Chapter 7