05.08.2013 Views

Design de experiência e corrida de rua: um estudo sobre a ...

Design de experiência e corrida de rua: um estudo sobre a ...

Design de experiência e corrida de rua: um estudo sobre a ...

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

<strong>Design</strong> <strong>de</strong> Experiência e Corrida <strong>de</strong> Rua: <strong>um</strong> Estudo <strong>sobre</strong> a Construção <strong>de</strong> Experiências <strong>de</strong> Cons<strong>um</strong>o<br />

HOLBROOK, M.B.; HIRSCHMAN, E.C. The experiential aspects of cons<strong>um</strong>ption: cons<strong>um</strong>er<br />

fantasy, feelings and fun. Journal of Cons<strong>um</strong>er Research, 9 (2): 132-140, 1982.<br />

INTERNATIONAL Association of Athletics Fe<strong>de</strong>rations. Disponível em<br />

http://www.iaaf.org/statistics/in<strong>de</strong>x.html. Acesso em 14 <strong>de</strong> novembro <strong>de</strong> 2009.<br />

KURTGOZU, A. From function to emotion: a critical essay on the History of <strong>de</strong>sign<br />

arg<strong>um</strong>ents. The <strong>Design</strong> Journal, 6(2): 45-49, 2003.<br />

MAFFEI, S.; MAGER, B.; SANGIORGI, D. Innovation through service <strong>de</strong>sign. From<br />

research and theory to a network and practice. A users driven perspective. Joining forces.<br />

University of Art and <strong>Design</strong> Helsinki. September, 2005.<br />

McLELLAN, H. Experience <strong>de</strong>sign. CyberPsychology & Behavior, 3(1): 59-69, 2000.<br />

MITCHELL, T. Re<strong>de</strong>fining <strong>de</strong>signing: From form to experience. New York: Van Nostrand<br />

Reinhold, 1993.<br />

PINE, J.; GILMORE, J. H. Welcome to the experience economy. Harvard Business Review,<br />

76(4): 97-105, 1998.<br />

PULLMAN, M.; GROSS, M. Ability of experience <strong>de</strong>sign elements to elicit emotions and<br />

loyalty behaviour. Decision Sciences, 35(3): 551-578, 2004.<br />

SCHMITT, B.H. Customer experience management. Hobokken, NJ: John Wiley & Sons.,<br />

1999.<br />

SHIPWAY, R.; JONES, I. The great suburban Everest: an ‘insi<strong>de</strong>rs’ perspective on<br />

experiences at the 2007 Flora London Marathon. Journal of Sport & Tourism, 13 (1), 71-<br />

77. , 2008.<br />

SILVA, M.S. Corra. São Paulo: Aca<strong>de</strong>mia, 2009.<br />

STEBBINS, R. Amateurs, professionals and serious leisure. Montreal: McGill-Queen’s<br />

University Press, 1992.<br />

VARGO, S. L.; LUSCH, R. F. Service-dominant logic: reactions, reflections & refinements.<br />

Marketing Theory, 6 (3), 281-288, 2006.<br />

9º Congresso Brasileiro <strong>de</strong> Pesquisa e Desenvolvimento em <strong>Design</strong>

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!