Manual COPYRIGHT (C) - NetSupport Limited

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NetSupport Manager v12.00Emitindo um Pedido de AjudaO NetSupport Manager permite que o usuário numa estação deCliente peça ajuda a uma estação de Controle determinada.Para solicitar ajuda no Cliente1. Clique duas vezes no ícone do Cliente do NetSupport Manager nabandeja do sistema e clique em Solicitar ajuda.OuO Cliente pressiona as Teclas de Emergência, geralmenteALT+LSHIFT+RSHIFT.2. Isto abre o diálogo Pedido de Ajuda, onde os Clientes digitamseus nomes e a mensagem pedindo ajuda.3. Ele também pode decidir Cancelar o último pedido enviado,clicando no botão Cancelar Pedido Anterior.4. Clique OK.Se um Controle estiver conectado quando um Cliente envia umpedido de ajuda, a pasta de Pedidos de Ajuda ficará em realce,notificando o Controle. Se ele não estiver, a pasta ficará em realce napróxima vez em que ele se conectar àquele Cliente.Conversando com um ControleSempre que um Cliente estiver conectado a um Controle, elespoderão iniciar uma sessão de bate-papo.Para iniciar uma sessão de Conversa1. Clique duas vezes no ícone do Cliente do NetSupport Manager nabandeja do sistema.2. Surgirá a janela Informações do Cliente.3. Clique no ícone de Bate-papo.4. A Janela Conversar aparece.5. Escreva a mensagem e tecle Enter ou clique em Enviar.6. Se tiver de alertar o usuário do Controle de que você iniciou umasessão de conversa, escolha {Conversa}{Enviar Bipe} no menucortina da Janela Conversar.192
NetSupport Manager v12.00Recebendo uma Mensagem de um ControleEstações de Cliente podem receber mensagens de estações deControle. Elas são exibidas automaticamente na tela do Cliente, numquadro de mensagens.A barra de título do quadro contém o nome do Controle que a enviou,a data e a hora da transmissão.Depois de ler, clique OK para remover a mensagem.193
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NetSupport ManagerManual - Version
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InstalaçãoNetSupport Manager v12.
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