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Innehållsförteckning<br />

Nyheter i Taxehandbok 2013 ................................................................................................................ 5<br />

Introduktion ............................................................................................................................................ 5<br />

Barn i <strong>SL</strong>-trafiken ................................................................................................................................. 5<br />

Resegarantin ........................................................................................................................................ 5<br />

Förlustgaranti ....................................................................................................................................... 5<br />

Förlustgarantins begränsningar ........................................................................................................... 6<br />

Återköp av biljetter ............................................................................................................................... 6<br />

Felaktiga biljetter och kort .................................................................................................................... 6<br />

När resenär ska nekas resa ................................................................................................................. 6<br />

När resenär inte ska nekas resa .......................................................................................................... 6<br />

Hantering av skadade eller oläsbara <strong>SL</strong> Access-kort .......................................................................... 6<br />

Om utrustningen är ur funktion ............................................................................................................ 7<br />

Biljettkontrollen ..................................................................................................................................... 7<br />

Lagen om tilläggsavgift ........................................................................................................................ 7<br />

Kontrollrapport ..................................................................................................................................... 7<br />

Rätten att resa till reducerat pris ......................................................................................................... 7<br />

Barn och ungdomar ............................................................................................................................. 7<br />

Resenärer över 65 år ........................................................................................................................... 8<br />

Övriga med rätt att resa till reducerat pris ............................................................................................ 8<br />

Medtaganderegler .................................................................................................................................. 8<br />

Medtagande av barn ............................................................................................................................ 8<br />

Allmänna barnrabatten ......................................................................................................................... 8<br />

Helgrabatt............................................................................................................................................. 8<br />

Resenär med barnvagn ....................................................................................................................... 9<br />

Resenär i rullstol eller med rullator ...................................................................................................... 9<br />

Medtagande av djur ............................................................................................................................. 9<br />

Medtagande av cykel ........................................................................................................................... 9<br />

Medtagande av bagage ..................................................................................................................... 10<br />

Övriga föremål som får tas med......................................................................................................... 10<br />

Föremål som inte får tas med ............................................................................................................ 10<br />

Allmänna förhållningsregler ............................................................................................................... 10<br />

<strong>SL</strong>:s biljetter ......................................................................................................................................... 11<br />

<strong>SL</strong> Access-kortet ................................................................................................................................ 11<br />

Avläsning av biljett i <strong>SL</strong> Access ......................................................................................................... 11<br />

Utrustningen signalerar med färg ................................................................................................... 11<br />

Utrustningen signalerar med ljud ................................................................................................... 11<br />

Återinträde/pass-back ........................................................................................................................ 11<br />

Vilande biljetter .................................................................................................................................. 11<br />

Reskassa ........................................................................................................................................... 12<br />

Standardresa .................................................................................................................................. 12<br />

Annan resa ..................................................................................................................................... 12<br />

Giltighet på biljett köpt med reskassa ............................................................................................ 12<br />

Ångra biljett köpt med reskassa ..................................................................................................... 12<br />

Återköpa reskassa .......................................................................................................................... 12<br />

Kompletteringsregler ...................................................................................................................... 12<br />

Moms på biljett köpt med reskassa ................................................................................................ 12<br />

Resehistorik och saldo ................................................................................................................... 13<br />

Gruppresa med reskassan ............................................................................................................. 13<br />

Zonbiljetter och kuponger .................................................................................................................. 13<br />

Kontantkuponger ............................................................................................................................ 13<br />

<strong>Sida</strong> 2

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