Studijní katalog - Fakulta informatiky - Masarykova univerzita

17.12. Státní magisterská zkousˇka v programu Aplikovaná
informatika, obor Service Science, Management, and
Engineering
Garant: RNDr. Zdenko Staníček, Ph.D.
1. Service systems fundamentals. Product and service oriented economy paradigms and
their differences. Service science, management and engineering (SSME) - definition,
concepts, principles, characteristic. Service lifecycle. Relevant elements of knowledge
explication in the framework of lessons learnt from Interim Project.
2. Service and computational systems and their relationships. Importance of people cooperation
and of shared information. SSME interdisciplinary approaches. T-shaped
professional. Service outsourcing. Relevant elements of knowledge explication in the
framework of lessons learnt from Interim Project.
3. Service oriented architecture (SOA), Web services, Information Technology Infrastructure
Library (ITIL) - basics concepts, service IT infrastructure management. Relevant
elements of knowledge explication in the framework of lessons learnt from Interim
Project.
4. Service systems and how to understand its domain. A way of a new service system
modeling. Modeling of information and knowledge in a service context. Pattern constructions
and views of service systems. Relevant elements of knowledge explication in
the framework of lessons learnt from Interim Project.
5. Semantics and information capability. Concepts and objects, high order objects. Modeling,
modeling tools, modeling capability, universality principle, self-reference, MEN-
TION-USE principle. Relevant elements of knowledge explication in the framework of
lessons learnt from Interim Project.
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