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HANGZHOU FAMILY<br />
MEDICAL<br />
RESOURCES<br />
IN HANGZHOU<br />
By A. Michelle<br />
“Help! I’ve fallen and I can’t get up!”<br />
Those of you old enough to remember<br />
this classic American TV commercial<br />
may chuckle, but for the rest of the<br />
population this is a real fear. You’re<br />
hurt/sick/in pain and in a foreign<br />
country – often without a command<br />
for the native language…what next?<br />
with the medical community at<br />
large, running English Salons at<br />
Sir Run Run Shaw Hospital, and<br />
facilitator as a licensed medical<br />
insurance broker.<br />
When asked for a “pearl of<br />
wisdom” to help ease the pain<br />
for expats in <strong>Hangzhou</strong>, founder<br />
of Alicare, Ali replied, “Know<br />
your address - there are three<br />
main hospitals in <strong>Hangzhou</strong>,<br />
you should find out which is the<br />
closest and plan to go there in<br />
case of an emergency. Avoid<br />
calling 120 or an ambulance –<br />
the wait is often 20-30 minutes<br />
and that can be the difference<br />
between life and death; success<br />
and failure. Become familiar with<br />
your local hospital beforehand<br />
so you know what to do in case<br />
of an emergency. You should<br />
talk to your insurance provider<br />
beforehand also, so you know<br />
the procedures they require for<br />
coverage.”<br />
LOCAL HOSPITALS<br />
WITH DEPARTMENTS<br />
FOR FOREIGNERS:<br />
• Zhejiang Provincial People’s<br />
Hospital has a VIP Unit with<br />
English speaking nurses<br />
and doctors. Each patient<br />
is assigned to one of the<br />
well-trained advocates who<br />
assist patients and guide<br />
them through the maze of<br />
departments in this very large<br />
hospital. The VIP department is<br />
open 24 hours a day, 7 days a<br />
week and has direct billing with<br />
most insurance companies.<br />
158 Shangtang Lu 上 塘 路 158 号<br />
188 5813-5075 (English Service)<br />
• Sir Run Run Shaw has an<br />
International Healthcare<br />
Center with English speaking<br />
staff. They run monthly salons<br />
and seminars in English for<br />
patients to come and meet<br />
doctors and begin to establish<br />
relationships in the medical<br />
community. Although they<br />
are currently open only from<br />
Monday through Friday from<br />
8:00 -12:00 and 13:30 – 17:00,<br />
special accommodations can be<br />
made (for an additional fee) for<br />
extended service hours.<br />
11F, Tower II, 3 Qingchun Dong<br />
Lu 邵 逸 夫 医 院 国 际 门 诊 庆 春 东 路 3<br />
号 2 幢 11 层<br />
0571 8600-61189<br />
Luckily, healthcare options for<br />
foreigners in <strong>Hangzhou</strong> have<br />
made great leaps and bounds<br />
in recent years. In addition to an<br />
increase of English speaking doctors<br />
and nurses, there are agencies working<br />
hard to bridge the gap for expats.<br />
The leader in this category has to be<br />
Alicare which functions as a medical<br />
advocate and resource for foreigners<br />
visiting and living in <strong>Hangzhou</strong>.<br />
Alicare offers a wide range of services<br />
including acting as unbiased liaison<br />
For more information about<br />
Alicare services, scan the QR code<br />
and/or add their WeChat Official<br />
Account.<br />
• United Family Healthcare is a<br />
newcomer to <strong>Hangzhou</strong> but is<br />
well established in other cities.<br />
They are open from 09:00-<br />
17:00, Monday through Friday.<br />
The MixC, 701 Fuchun Lu<br />
(Huarun Mansion Block B-L2) 和<br />
睦 家 诊 所 富 春 路 701 号 杭 州 万 象 城<br />
L2-S288 ( 华 润 大 厦 B 座 裙 楼 2 层 )<br />
redstarhangzhou.com 49
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