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BayWa AG Annual Report 2011

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€ 9.6 billion<br />

Revenues of the <strong>BayWa</strong> Group<br />

in <strong>2011</strong><br />

1 • The Company • The Business Model of the <strong>BayWa</strong> Group<br />

Strong customer loyalty through regional presence<br />

The <strong>BayWa</strong> Group generated revenues of more than €9.6 billion with a workforce of almost 17,000 employees<br />

in <strong>2011</strong>. The Group’s three core segments of Agriculture, Energy and Building Materials operate as decentralised<br />

units, each responsible for their own profitability, with their own locations and sales networks. They are managed<br />

through clearly defined levels of autonomy under the uniform corporate strategy. A tight regional sales network in<br />

all three segments ensures proximity to the customer and promotes strong customer loyalty. This proximity often<br />

gives <strong>BayWa</strong> a unique selling proposition in its regions compared with competitors. <strong>BayWa</strong> optimises its network<br />

of locations and the range of products and services offered on an ongoing basis, adjusting the offering to changing<br />

customer needs and business requirements in order to maintain and strengthen this competitive advantage.<br />

With its know-how and strong regional roots, <strong>BayWa</strong> is a reliable partner to its customers and bridges the gap<br />

between local producers and the international markets. At the same time, <strong>BayWa</strong> continues to develop through<br />

organic growth and tapping into new areas of business. Ultimately, <strong>BayWa</strong>’s business is determined by increasingly<br />

globalised markets and through growth in foreign countries.<br />

<strong>BayWa</strong>’s business activities<br />

Customers<br />

• Farmers<br />

• End customers<br />

• Industry<br />

• Commerce<br />

• Trade<br />

Operating activities<br />

• Trade<br />

• Logistics<br />

• Services<br />

• Finance<br />

<strong>BayWa</strong> <strong>AG</strong> <strong>Annual</strong> <strong>Report</strong> <strong>2011</strong><br />

Markets<br />

• Agriculture<br />

• Energy<br />

• Construction<br />

15<br />

Unique selling proposition<br />

• Customer proximity<br />

through full-coverage<br />

network for sales and<br />

logistics

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