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Teaching and Assessing Soft Skills - MASS - Measuring and ...

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A slight variation of the criteria applies for the third group. These are hairdressers who want<br />

to be accepted for further training; therefore their goal was not immediate employment.<br />

Concerning students’ retention, comparison with the results from previous years <strong>and</strong> the<br />

averages of the College performed. This will give an objective measurement of the quality of<br />

the programme, within Angus College context of operations.<br />

Apart from students’ retention <strong>and</strong> comment analysis, progress judged based on the<br />

suggested <strong>MASS</strong> measurement methodology (see below).<br />

To qualitatively evaluate students’ satisfaction, comment analysis was performed.<br />

<strong>MASS</strong> suggested measurement methodology<br />

<strong>MASS</strong> suggested measurement methodology (see Learning Byte 1, p. 200) comprise two<br />

rubrics, one for students’ self-assessment <strong>and</strong> one for their evaluation from the tutors. A<br />

grade, in a 4-pointl scale, is given against each soft skill each week, by students themselves.<br />

The tutors also evaluate each student separately, following the same procedure.<br />

Additionally, students may give open form explanations, concerning their improvement, or<br />

lack of it. Only the UK pilot actually used this grading system, however it reports that it puts<br />

too much burden on the tutors. The rest of the partners found it inconvenient.<br />

GR<br />

For the assessment of <strong>MASS</strong> courses results, three measures were used by the GR partners:<br />

LEQ-H questionnaire (see below),<br />

Active student participation, as reported from the teachers <strong>and</strong> students<br />

themselves,<br />

Students’ <strong>and</strong> teachers’ satisfaction.<br />

In Second Chance School of Neapolis, Thessaloniki, the assessment method that is used is a<br />

qualitative one. Students are given their assessment twice a year, separately for each<br />

subject, in a qualitative form, judging active participation, collaboration within the class with<br />

students <strong>and</strong> teachers, progress made concerning knowledge skills <strong>and</strong> competencies <strong>and</strong><br />

giving hints for improvement. Thus the students are used to a kind of qualitative<br />

assessment.<br />

Use of LEQ-H questionnaire resulted as an experiment to introduce a psychometric selfassessment<br />

culture in the school <strong>and</strong> to evaluate the appropriateness of the particular test<br />

in the <strong>MASS</strong> context.<br />

The qualitative assessment, concerning active participation <strong>and</strong> satisfaction, were<br />

performed through interviews with tutors <strong>and</strong> some students, after the end of the course.<br />

The LEQ-H questionnaire was given to both the experimental <strong>and</strong> control group before the<br />

beginning <strong>and</strong> after the end of the course. A control group was used in order to eliminate<br />

the influences from the participation in the school, irrespective of <strong>MASS</strong> courses.<br />

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