ProgrAm

Tuesday APRIL 9
68
TuesDAY LuNCH ‘N’ LeARNs
TLunch1 Performance-based
Compensation: Real World Application
LUNCH ‘N’ LEARNS Tuesday, April 9, 12:45 PM – 1:45 PM
Room: Neopolitan I
What are you doing about performance-based compensation?
Hear two organizations describe what they put in
place, how they got there and why, and how it’s working.
Share with others interested in performance-based compensation
and managing productivity issues.
Track: Organizational excellence
Dennis Pfrimmer, Capital Area Counseling Service, Inc.;
Tom Steinmetz, Washburn Center for Children
TLunch2 Hearing Voices: Truly Listening to
the Individual to Improve Depression Care
Room: Roman I
Learn how to incorporate the voice of the consumer and the
clinician when redesigning care delivery models to support
the full integration of behavioral health, and hear about
specific examples of work in adult and teen depression.
Track: Behavioral Health-Primary Care Integration
Andrew Bertagnolli and Patricia deSa, Care Management
Institute, Kaiser Permanente
TLunch3 Perspectives from Great Britain:
Creating the Customer-Focused Culture
Room: Roman II
Discover how the UK’s drive to ensure the consumer’s voice
is heard and acted upon is changing the experience of behavioral
healthcare. By placing consumers in the center
of every decision and routinely capturing their experiences,
their voice is increasingly driving healthcare’s future.
Don’t Go Hungry
Before you run off to any of your lunchtime sessions ― Lunch ‘N’ Learns,
films, performances ― hit the Expo Hall to pick up your lunch.
Track: Clinical Practices
Jackie Ardley and Antony Sheehan, Leicestershire Partnership
NHS Trust, George Hine House; Kara Sweeney,
National Council for Community Behavioral Healthcare
TLunch4 Change Your Mindset,
Build Capacity
Room: Roman III
Manager mindset plays a key role in how behavioral
health leaders respond to everyday challenges. Come
and connect with a fellow manager’s experiences so you
can recognize traditional mindsets and how they can limit
capacity; examine capacity-building alternatives; and evaluate
the importance of self-care, humor, and flexibility to
meet the needs of clients, staff, and organizations.
Track: Workforce, Management, and Leadership
Bart Andrews, Behavioral Health Response
TLunch5 What Works? A sharing session
on Medication Assisted Treatment
Room: Roman IV
Discuss how to implement new alcohol and drug abuse
approaches in mental health and healthcare clinical sites.
Hear best practices in introducing clinical innovations
that affect organizational infrastructure, clients, staff, and
communities, including the healthcare sector. Learn to
analyze, address, and overcome challenges.
Track: Addictions and Co-Occurring Disorders
Suzanne Gelber Rinaldo, The Avisa Group; Aaron Williams,
National Council for Community Behavioral Healthcare
www.TheNationalCouncil.org/Conference www.facebook.com/TheNationalCouncil @nationalcouncil; #natcon2013