Augie In Action! Augie In Action! - Ihrsa

The 2007
IHRSA European
Market Report
Professional Development and Management Series
Managing the Sales Team
and Process
Bill McBride
IHRSA Professional
Development and
Management DVD
Series: Sales
individually analyzed, and monthly input for the
whole package takes just 30 minutes.
“The Financial Management Tool allows club
owners and managers to be on top of their numbers
in a way that any professional operator should be,”
industry veteran John Atwood, the developer of the
package, tells CBI. “With FMT, projections become
more accurate, profits centers are analyzed individually,
margins are clarified, and staffing costs are
seen in detail. The return on investment on the FMT
should occur in the first month of use as operators
immediately obtain better data, allowing them to
make better financial decisions.”
Mastering Health Club Management
Exceptional management requires being receptive
to new ideas, filtering out concepts that aren’t right
for one’s business, and employing innovations that
will enhance the club experience for members and
staff. Often, valuable insights don’t trickle down into
the public domain and, thus, are lost to managers
seeking strategies to make their business flourish.
In the book Mastering Health Club Management,
13 leading sector specialists share their insights
about market positioning, member profiling, team
building, innovating, club finance, leading teams,
managing a crisis, and more.
IHRSA’s Financial
Management Tool
The Health/Fitness Club Operator’s Guide to
Recruiting and Retaining Great Employees
Recruiting and managing employees effectively is
critical to the success of any business. In his book,
The Health/Fitness Club Operator’s Guide to Recruiting
and Retaining Great Employees, author and industry
expert Steve Tharrett offers club operators advice
on hiring, developing, empowering, mentoring, and, if
necessary, firing employees. Tharrett provides practical
“Our objective is to help IHRSA members by providing
resources that will help them operate their clubs
more efficiently.”
tools to help managers develop and lead their team,
including internship and performance-evaluation
forms, and job-description, compensation-plan, and
employee-handbook templates.
“I wrote the Club Operator’s Guide to Recruiting
and Retaining Great Employees to provide club
operators with a one-stop resource for developing
a great employee team,” Tharrett explains. “As the
research indicates, the most profitable clubs and
businesses are those with great employees. But that
doesn’t just happen. It requires a commitment to
recruiting, selecting, educating, and creating a
rewarding employee environment. I believe this
book will give clubs the tools to do just that.” —|
– Jean Suffin, jrsuffin@comcast.net
.com
Mastering Health
Club Management
THE HEALTH/FITNESS CLUB OPERATOR’S
GUIDE TO RECRUITING AND RETAINING
GREAT EMPLOYEES
How to Make
the Right
Decisions About
the Right
People
Stephen J. Tharrett
All of these IHRSA resources are available online at
http://www.ihrsastore.com/clubdeveloper.html
A Comprehensive Handbook
on Hiring, Developing,
Empowering, Mentoring,
and, if Necessary,
Firing Employees
The Health/Fitness
Club Operator’s Guide
to Recruiting and
Retaining Great Employees
www.ihrsa.org | MARCH 2008 | Club Business International 81