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Augie In Action! Augie In Action! - Ihrsa

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| News & Know How | News<br />

Göthberg Steps Down<br />

from SATS<br />

Andreas Göthberg, l.<br />

Andreas Göthberg, the CEO of SATS Holding<br />

AB, the second-largest fitness provider in<br />

Europe, will step down this month to<br />

become the CEO of OneMed Group, the leading<br />

healthcare product distributor in the Baltic Rim.<br />

He assumes his new position May 1.<br />

Göthberg, who joined SATS as managing director<br />

in 2000, has been credited with creating a solid<br />

foundation for growth for that company and helping<br />

it to become the leading fitness chain in Scandinavia.<br />

He was featured in the February issue of CBI (see<br />

“IHRSA: The One for All,” pg. 64) for his increasing<br />

involvement in IHRSA.<br />

SATS, based in Loerenskog, Norway, currently<br />

has 104 corporate-owned facilities, as well as 44<br />

franchised or licensed sites, in Norway, Sweden,<br />

Denmark, and Finland, and serves more than<br />

230,000 members. —|<br />

BBB: Health Club Complaints<br />

on the Rise<br />

> The Better Business Bureau (BBB), a national consumer advocate group,<br />

recently reported that complaints against health clubs have increased more<br />

than 90% nationwide over the last five years. The most common grievances?<br />

Contract disputes (42%) and billing problems (32%). Another cause for<br />

customer dissatisfaction is clubs that sell membership contracts and then<br />

go out of business (15%), according to the BBB. However, there is a silver<br />

lining for the consumer: 77% of all health club complaints in 2006 were resolved.<br />

For additional information—including your club’s current BBB rating<br />

and whether any complaints have been filed against your company—log<br />

on to www.bbb.org. —|<br />

24 Club Business <strong>In</strong>ternational | MARCH 2008 | www.ihrsa.org<br />

Personnel Shifts<br />

in TSI’s Executive Suite<br />

> <strong>In</strong> January, Town Sports <strong>In</strong>ternational Holdings, <strong>In</strong>c. [NASDAQ:<br />

CLUB], the New York-based chain, announced additional personnel<br />

changes following the departure, last October, of CEO Robert<br />

Giardina. The company said that Randall Stephen, its chief<br />

operating officer (COO), had resigned, effective immediately, and<br />

that Richard Pyle, its chief financial officer (CFO), would resign<br />

from that post at the end of this month. No reason was given for<br />

Stephen’s departure, but Town Sports <strong>In</strong>ternational (TSI) indicated<br />

that Pyle was leaving to “pursue other interests.” Stephen’s duties<br />

will be assumed by other TSI executives, according to a company<br />

spokesperson, while Pyle will be replaced by Daniel Gallagher,<br />

who had been serving as senior vice president of finance.<br />

“Richard (Pyle) has made an enormous contribution to the<br />

growth and success of our company,” notes Alex Alimanestianu,<br />

who succeeded Giardina as CEO and is also the president of TSI.<br />

“Richard was essential in strengthening our balance sheet with<br />

his involvement, over the past several years, in our IPO and debt<br />

refinancing, which provided us with strong liquidity and positioned<br />

us for future growth.” Of Gallagher, Alimanestianu said, “This<br />

promotion is a natural progression for Dan, as well as part of a<br />

succession plan for TSI, as we continue to build a highly talented<br />

management team to lead the company over the coming years.”<br />

The company’s stock, which had enjoyed a 52-week high of<br />

$24 per share, was down to $8.01 shortly after the announcement<br />

of the most recent changes.<br />

TSI operates some 158 facilities, under four brand names, in<br />

the U.S., as well as three clubs in Switzerland. —|

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