aXsGUARD Gatekeeper Single Sign-On Utility (SSO) - Vasco

More documents

Recommendations

Info

aXsGUARD Gatekeeper Single Sign-On Utility (SSO) How To v1.6 Troubleshooting Login not allowed from domain or computer If the following error message appears when signing on: Verify the following: Image 40: Domain Error 1. Check the allowed Microsoft domains in the aXsGUARD Gatekeeper Administrator Tool and make sure that it matches the domain as defined in your profile (see section 3.2). 2. Make sure you are logged on to the Windows domain and not locally (see image below). When using Workgroup mode, no domain should be specified in the aXsGUARD Gatekeeper Administrator Tool. Image 41: Windows Logon © 2009 - VASCO Data Security 44
aXsGUARD Gatekeeper Single Sign-On Utility (SSO) How To v1.6 Troubleshooting Digipass Authentication fails 1. Make sure you did not store a password in the user profile (see section 2.5.2). 2. Test the DIGIPASS in the Administrator Tool. 3. Check if the DIGIPASS is correctly assigned to the user. 4. Check the user's Web Access and Firewall Policy settings. Detailed information about Authentication and DIGIPASS configuration settings is available in the aXsGUARD Gatekeeper Authentication How To, which can be accessed by clicking on the permanently available Documentation button in the Administrator Tool. © 2009 - VASCO Data Security 45
Page 1 and 2: aXsGUARD Gatekeeper Single Sign-On
Page 43: aXsGUARD Gatekeeper Single Sign-On
Page 47: aXsGUARD Gatekeeper Single Sign-On

aXsGUARD Gatekeeper Single Sign-On Utility (SSO) - Vasco

Create successful ePaper yourself

Delete template?

Save as template?