january-2012

Travelling with
extra bags?
KLM has a simple solution: arrange extra baggage online and
save 20% on the normal charges you would pay at the airport
check-in desk. With just a few clicks, you can reserve and pay
for extra baggage at klm.com when booking a ticket, via
‘Manage my Booking’ if you already have a ticket or while
checking in online. The option is also available via KLM
smartphone apps and on the mobile website.
More choice in Economy
KLM has some great choices to make
your journey in Economy Class even more
comfortable. The Economy Comfort zone,
in the front of the Economy cabin, offers
seats with substantially more legroom
(10cm more, in fact) than standard seats,
and which recline twice as far. Economy
KLM ONLINE
“Online nline 24/7 to help, inform and amuse”
Comfort and other preferred seats can
easily be arranged while booking a
ticket online or via ‘Manage my
Booking’ on klm.com. See KLM News
on page 85 for more information on the
expanded selection of à la carte meals
in Economy Class.
Where in the world?
Whether you are fl ying, meeting
someone at the airport or just think it’s
cool, you can now track fl ights around the
world in real time. With KLM’s new online
fl ight tracking service, you can fi nd
departure, arrival and status information
for fl ights. You can even see where a fl ight
is on a world map and share this with
friends. To start tracking fl ights, simply click
on the ‘Live arrival and departure times’
link at klm.com.
Stay in touch and
up to date
Send us a message on facebook.com/
klm or hyves.net/klm (for Dutch
customers) or tweet us, and we will be
happy to answer your questions and
provide travel-related assistance. From
rebooking a fl ight to arranging excess
baggage, we are available 24/7. We’ll
answer your message within an hour and
get things taken care of within 24 hours.
Or stay up to date with the latest news,
promotions and fl ight information by
following KLM on our social media pages.
Holland Herald TRAVELLERS CHECK 91