Pages 1-80 - Springfield-Greene County Library

Drastic Reduction in I 927 F. L. ant i D. Claims
AT THE TICKET WINDOW
By E. W. Shanahun
By J. L. A McCORMACK
Old men who set thetr watch by the
Superintendent Frelghi I Loss and Damage Cia rims
station clock. They don't know that
It is usually kept a little fast to hurry
do so would be unnecessary for in
the sluggards.
the last analysia I the answer would
Veterans who have spent their life
be-through the 4 cooperation and sup-
In railroad service and have been re-
port of all deparl tments and employes
tired come to the depot to loaf and
of the railroad, for there is no bettalk
old times.
ter barometer tc the operating con-
The tlmid people, mostly young
ditlons of a railr oad or the efficiency
girls, who are afraid to ask the ticket
of it8 employes 1 ;han the freight loss
man questions. Such remarks as: tern payments for 1927 werr and damage claim payments for a
-.- - ..
raon nrn nn 3- .nsn -- ---rr
"Auk ---.- --- him what '--" timn .. ft bY." oota #hmra'',
.,-.,a-
pra;r.aon.t r In L J ~ I a~ cumyarea WAUL given period.
"What track is it on", etc., are passe( $512,223.50 in 1926. The record made It is hoped that all employes will
between them.
1 by the Frisco in the last six yeare is I pIedge themselves to continue and re-
Old ladies who keep their money i~ < me of which every Frisco employe ! new during the year 1928 their aca
coin purse at the very bottom, whicl
4 :an feel proud.
tivities in our freight claim preven-
".L. a*-. m-.n.~cL .--. --* --~.-. -.
necessitates their piling the entirt lne IYZL trelgnr loss ana aamage tion campaign, which thus far has
contents on the counter to find theii claim payments were $1,746,164.30 and proven so successful as each claim
money.
the ratio of claim payments to $1,000 Drevented not only results in a sav-
Some small children who crowd UI gross freight revenue was $29.92. In ing of the amount of the loss or damclose
and watch with round eyes whilc other words. out of every $1,000 gross age to the particular shipment, but
their parents buys the tickets. Mos freight revenue $29.92 were paid ir I In a satisfied patron, which is of inof
them will talk readily enough whe~ settlement of freight loss and dam estimable value in the solicitation of
spoken to. Such questions as: "I)( age claims.
traffic.
you like to ride on the train?" "Whal In --- 1027 -"-. tho --- Irolrht -- ----- lnaa ---- anrT --- dam --- The following statement of claim
----- eradp are --- vnll , -- -- In at -- srhnnl?" ----- -. ara --- riirr age claim payments were $189,369.77 payments by classifled causes is selfflre
pleasers to them. Incidentally -a reductlon of $1,256,792.63 as com- explanatory and is illustrative of how
this thoughtfulnt sss pleases the par- pared with 1921 and the ratio of claIm thousands of small items will run
enta also.
payments to each $1,000 gross freight into big money and will, we feel, con-
The peevish f( )lks who are greatly revenue was reduced to $7.00.
vince all that there is, notwithstandput
out if their train is a little late Space will not permit of a detailed ing the remarkable record made, still
and they have to wait a few minutes, explanation as to how the reduction room for further and substantial im-
Indaleine .----,.-, in --- narc ---;astic remarks at the was brought about and an attempt to provement:
road.
Causes
The patient ones whc o make no com- Unlocated loss entire package-plaint
at all when told they will have
C. L. ......................
to walt several hour a. The most
patient ones are coun try people and
foreigners. They will sit on the seats
...................
Total ...................................................................... $ 30,419.90
tor ~ - nours ~.- - scarcekv - -- - ---- moving. It Is Unlocated loss other than entire packagenoticeable
that men are m lore restless
C. L. ................................................................................ $ 22,131.52
than the women. They wil 1 gel up and
L. C.L ......................................................................... -4,656.23
walk up and down the p: latform and
perhaps up the street a little ways.
Total ....................................................................... $ 26,787.75
Also they will atart a c :onversation Unlocated damagewith
others like themselve: 8.
C. L. ............................................................................ $ 94,514.64
Telephone calls in the small hours
L. C. L. ............................................................................ 25.637.58
of the morning from peopl !e who have
just recelved news thal t makes it
Total ............................ . ....................................... $120,152.22
necasnnrv tnr --. them t. .- ma1 ---.re a hurrEed Rough handling of camtrip.
You can tell from the tone of
C. L. .................................... . ................................ $ 87,362.31
thelr voices whether the news was
LC.L ........................................................................... 2,729.94
good I or bad.
Tral In No. 6 had just left for Catoosa
Total .......................
..$ 90,092.25
rerent .----,ly when a roughly dressed Improper handling, loadtng. unloading or I
young man rushed up to the ticket
C. L. ............................... ...$ 721.55
window.
L.C.L .........................
.. 6,704.92
He: "Haa the CATOOS train done
gone?"
Total ........................................................................ S 8.426.47
Ticket Man: "Yes, done gone." Defective or unfit equipment-
He: "Done gone, huh?"
C. L. ..........................
Ticket Man: "Done gone."
LC.L ........................
He: (To his wife, who had just
Total ...................
caught up with him) "Done gone." PTre or Marine loss or damage--
She: "Done gone?"
C. L. ........................
He: "Done gone!'
L. c. L. .a,
If you are "run down" take the li-
Total. ...................
cense number.
(NOW turn to Nex
N
OTWITHSTANDING bad weath,
er. floods and other unfbreseer
and unpreventable calamltles
the freight loss and damage claim
payments for the year 1927 6how a
decrease of $22,859.73 or 4.5% unde~
1926, which was considered a banne~
and outstanding year. The total sys