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Operating Manual - Winkhaus

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<strong>Operating</strong> <strong>Manual</strong> EAV 41<br />

6 Errors/Causes/Troubleshooting<br />

Error Indication Possible cause Troubleshooting<br />

the door does not<br />

lock automatically<br />

the latch is<br />

„blocked“<br />

the door cannot be<br />

closed<br />

the motor does not<br />

function although<br />

voltage is applied at<br />

the door<br />

the door cannot<br />

be opened by the<br />

motor<br />

Hooks not engaged • the door is warped<br />

• the contact pressure is<br />

too high<br />

• the door has not been<br />

installed properly<br />

the door is not<br />

latched in the center<br />

location<br />

the hook latch is<br />

„blocked“ in the<br />

single keep<br />

the door cannot be<br />

opened<br />

the motor does not<br />

function<br />

Aug. <strong>Winkhaus</strong> GmbH & Co. KG · Berkeser Str. 6 · D-98617 Meiningen · www.winkhaus.de<br />

Subject to technical changes<br />

Print-no. 250 020 1<br />

08/2009<br />

• check the installation,<br />

and the keep adjustment<br />

and alignment<br />

• adjust the hinge plates<br />

• the routing in the • re-rout, if necessary<br />

area of the main lock<br />

housing is possibly not<br />

sufficient (chapter 3)<br />

• the door sash has<br />

not been mounted<br />

properly<br />

• no voltage supply via<br />

the cable transition<br />

• power failure<br />

• power supply is interrupted,<br />

e. g. at the<br />

cable transition<br />

• System not wired<br />

correctly<br />

the motor stops • the door is warped<br />

• the contact pressure is<br />

too high<br />

• the lock is too tight<br />

the motor functions<br />

but the door cannot<br />

be opened<br />

• the main bolt is<br />

unlocked via profile<br />

cylinder<br />

• <strong>Operating</strong> forces too<br />

high, faulty installation<br />

• at the single keep Ü<br />

change the height<br />

of the door keep (by<br />

using a screw driver)<br />

• check the cable transition<br />

(e. g. contacts,<br />

screwed joint for KÜ-<br />

T-STV)<br />

• unlock mechanically via<br />

profile cylinder/handle<br />

or lock via profile<br />

cylinder<br />

• Check main power<br />

supply to transformer<br />

• check KÜ, correct the<br />

plugin connection (see<br />

above)<br />

• Check entire system<br />

agains wiring diagram<br />

• adjust the door<br />

• check the operation via<br />

profile cylinder/handle<br />

• draw the main bolt<br />

back again via the<br />

profile cylinder<br />

• Check installation (keep<br />

alignment, air gap, etc.)<br />

General<br />

information<br />

1<br />

Important<br />

information<br />

Installation<br />

2<br />

Product<br />

description<br />

3<br />

4<br />

Operation<br />

Programming<br />

5<br />

Maintenance<br />

and care<br />

6<br />

Errors<br />

Troubleshooting<br />

7<br />

Technical<br />

specifications<br />

8<br />

Accessories

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