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GUIDE PÉDAGOGIQUE - Hachette

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Le questionnaire que les étudiants seront amenés à<br />

concevoir pourra tenir compte de ces éléments.<br />

2. Les valeurs données dans le document Morale not<br />

money pourront également être réutilisées lors de la<br />

conception du questionnaire.<br />

22 Unit 3 – Human Resources<br />

Morale and money<br />

Script de l’enregistrement<br />

– Have you heard about this business consultant<br />

who gives tips on motivating staff?<br />

– No, tell me about it.<br />

– He advocates a communicative and a humane<br />

approach. His idea is that communication is the clue.<br />

He says one has to listen to workers. The recognition<br />

of workers as individuals is what matters. And if<br />

possible one should try to involve workers in the<br />

running of the firm<br />

– I’m sure this time he’s exaggerating!<br />

– No, believe me, staff should be given access to<br />

training, and when it comes to motivating workers<br />

it’s job satisfaction that counts, not money!<br />

See, what matters for workers is that their<br />

achievement is recognized and praised. What they<br />

want to know as well is how they are going to<br />

be promoted. That’s why the Human Resources<br />

Manager’s got to talk to them and assess them as<br />

often as possible. See, they need to feel that they are<br />

part of a winning team.<br />

He is convinced, and I believe he’s right, that the key<br />

to success is to make sure the goals and ambitions of<br />

the company match those of the employees.<br />

– I wonder if what you both say is realistic, but I<br />

quite like what I’ve heard so far! His philosophy is<br />

that “unity brings strength!” and I go along with<br />

that.<br />

Document 3. matching people<br />

to jobs<br />

a. Le site Monster peut aider l’employeur à sélectionner<br />

des candidats afin d’obtenir la meilleure adéquation<br />

possible entre le poste et le postulant.<br />

Take control of your candidate search<br />

Monster’s Resumé Search gives you the power to<br />

proactively select the most qualified candidates for<br />

your jobs. No more waiting for the perfect person<br />

to apply. No more reviewing countless unqualified<br />

resumés. Instead, you’ll have instant one-click access<br />

to candidates who meet the exact requirements of<br />

your jobs.<br />

Managing resumes When you conduct a search,<br />

you’ll see a list of qualified resumés, including top<br />

level information like the job seeker’s most recent<br />

job title, employer, and desired “target job.” You can<br />

choose a brief or detailed view and sort your results<br />

by resume title, location and posting date.<br />

Rating and sorting candidates Once you’ve saved<br />

favourite resumés, you can use Monster’s resumé<br />

rating tool to easily rank candidates based on how<br />

qualified they are for a given job.<br />

b. Les documents suivants permettent d’apporter des<br />

éléments supplémentaires sur la façon de garder son<br />

personnel.<br />

Matching people to jobs also means an analysis<br />

of the major job requirements (identified in the<br />

job description and performance plan) and related<br />

knowledge, skills, and abilities.<br />

It is the responsibility of supervisors and managers to<br />

utilize available resources to shortlist, train, qualify,<br />

and develop their employees.<br />

An example of employee retention strategy:<br />

1. Assess the organization,<br />

2. Hold people accountable,<br />

3. Measure what is important,<br />

4. Increase employee ownership and involvement,<br />

5. Build relationships and create a positive first<br />

impression,<br />

6. Devise intervention strategies.<br />

http://www.highretention.com/ereport-strategy.html<br />

3. Finding and hiring top talent has never been<br />

tougher than it is today, but retaining star performers<br />

is tougher still. Unfamiliar with the psychology of<br />

work satisfaction, managers reward their best<br />

employees handsomely and assume they’re happy.<br />

But when these employees leave, as they frequently<br />

do, managers conclude that there was nothing they<br />

could have done to prevent the departure. That’s<br />

where they’re wrong. What’s often missing from top<br />

performers’ jobs are responsibilities that coincide with<br />

their “deeply embedded life interests.”<br />

A manager can help uncover an employee’s life<br />

interests by probing, observing, and applying a little<br />

psychology. That done, manager and employee can<br />

customize work with job sculpting – a process that<br />

matches the employee to a job that allows her deeply<br />

embedded life interests to be expressed.<br />

• Ask employees to play an active role in job<br />

sculpting, perhaps by having them write about their<br />

views concerning career satisfaction – an excellent<br />

starting point for a discussion.<br />

• In some cases sculpting can begin simply by<br />

adding a new responsibility. An engineer who has<br />

a deeply embedded life interest in counselling and<br />

mentoring might be asked to plan and manage the<br />

orientation of new hires.<br />

© Éditions Foucher

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