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1o,4<br />
Troubleshooting<br />
Rt'lr'r ttr tllis scctron il iou e rpenence trouble. opcrating your <strong>FAXPHONE</strong><br />
J Cannot send a document?<br />
. Ls the <strong>FAXPHONE</strong>.\'et.forthe tvpe of telephone line in use (pul.se/tone)l<br />
Il vou havc a pulse line. be sure the <strong>FAXPHONE</strong> is set for pulse dialing.<br />
lf'r,ou are not sure about what type of line you have, contact your local<br />
telephone company. Scc pg.l4.<br />
. Hus tltt, tlttcutnent been.fed c'orreL'tll into the <strong>FAXPHONE</strong>?<br />
Rernove the document. stack it and f'eed it into the <strong>FAXPHONE</strong> corfectlY.<br />
See Pg.'19.<br />
. [.s tltc Orre-touch or Codetl Speecl Dialing ntunber you used registered.for<br />
tlt( l(ulLtre \'oLt \r'utll lo ttse?<br />
Chcck the content of the One-touch or Coded Speed Dialing button and<br />
bc sure it was registered correctly. See pg.39.41.<br />
. Is lhe ollter purtt".s ,fu.r out of puper?<br />
('lll the other party and be sure paper is installed in the other party's fax<br />
unit.<br />
. ,.\rt' there tm.t' otlter Ll()(umenls being sent.from memort'?<br />
Allorv tinre for the current document to flnish sending.<br />
. Prinl un rctivit)' rcport and check fbr an errorcode. See pg.9l. 109.<br />
. \{akc sure there is a dial tone when you lifi the handset.<br />
J Are the images you send or copy spotted or dirty?<br />
. l: tlrt documant scurtning glu.s.s cleun?<br />
Il' thc scanning glass is dirty, clean it. See pg. l(X).<br />
. Ls lltc otltcr purN'.s fu.r w,orking properh?<br />
'fo<br />
conl'irm correct operation of your own <strong>FAXPHONE</strong>, make a copy. If<br />
thc copv is clcar. the other party's fax may have a problem.<br />
. ls tht, dot'urnent.fetl correctll' ittto the Automalic Dctcuntent Feeder?<br />
Re nror,'c thc documcnt and f-ecd it correctly into the feeder. See pg.49,<br />
I Cannot send using Error Correction Mode (ECM)?<br />
. I)rte.s tltt' otlter ;turtt".s.fux .sLtpport ECM?<br />
Sonre f ax units do not sLlpport ECM transrnission. lf the other party's fax<br />
docs not support ECM transmission, then the document is sent in the<br />
nrlrrrral nrode without error checking.<br />
. ls rttrlr l'1\XPHONI:: set tor ECM sending?<br />
ECN4 sending firr your <strong>FAXPHONE</strong> can be turned off and on. Check the<br />
cLlrrenl settlng. See pg.tt8.<br />
RECEIVING<br />
J Cannot receive a document automatically?<br />
. Ls tltc LAXPHONE set trt receit,e automuticulh'?<br />
fror tlre <strong>FAXPHONE</strong> to automatically switch from telephone to fbx<br />
ckrcirrttc'nt reccpti()n. ancl i--l icons must be ofi. Press the IANS<br />
H(X)K LJP/MANUAL-l to turn thern off. See pg.7l .
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