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2004-05 Annual Report - Australia Post

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Handling the workload<br />

People<br />

(pages 40–43)<br />

° Total employees 34,804<br />

(comprising 25,851 full-time and 8,953 part-time)<br />

° Mail contracts 5,421<br />

° Licensees 2,979<br />

Mail network<br />

(pages 18–23, 30–35)<br />

° Handled 5.36 billion mail articles<br />

(letters, parcels and international items) this year, at<br />

an average of 21.5 million items per business day<br />

° Reached 9.87 million <strong>Australia</strong>n addresses<br />

(delivery points)<br />

° Maintained 15,425 street posting boxes<br />

Retail network<br />

(pages 24–29)<br />

° Total <strong>Post</strong> outlets 4,474<br />

° Average customers per day 1.1 million<br />

° Handled 201 million agency-based banking<br />

and bill-payment transactions<br />

“Since Eye on <strong>Australia</strong> began asking<br />

<strong>Australia</strong>ns which company they trust the<br />

most, <strong>Australia</strong> <strong>Post</strong> has consistently<br />

scored highly. Consumers see <strong>Australia</strong> <strong>Post</strong><br />

as a company that puts people before profits.”<br />

– The Age, 26 July <strong>2004</strong><br />

(Eye on <strong>Australia</strong> is an annual survey of consumer attitudes about life and<br />

corporate <strong>Australia</strong>, conducted by Grey Worldwide and Sweeney Research.)<br />

<strong>Australia</strong> <strong>Post</strong> <strong>Annual</strong> <strong>Report</strong> <strong>2004</strong>/<strong>05</strong> <strong>Report</strong> of of Operations Our year in summary<br />

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