Metrolink peer review report - Ventura County Star

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METROLINK COMMUTER RAIL SAFETY PEER REVIEW PANEL Final Report – January 5, 2009 16 Metrolink’s Enhanced Safety Action Plan and Milestones Issue Summary of Recommendations – Metrolink Enhanced Safety Action Plan to address the most safety critical positions and trends. 3. System Safety Program Plan (SSPP) v. Consider the annual budget process an opportunity to reallocate staff among functions on a routine basis to determine if the staffing levels and skills are sufficient to manage an operating commuter railroad. c. Implement Immediate Organizational Changes: i. Enhance interdepartmental communication to prevent the “silo effect”. ii. Examine near term infrastructure and facilities, fleet, and service enhancements for oversight staffing needs. iii. Re-assign the Safety and Security Department from the SCRRA Assistant Executive Officer, Operating Services to the SCRRA Chief Executive Officer (CEO). iv. Establish an Operating Rules Department reporting to the Assistant Executive Officer, Operating Services. v. Enhance the contractors’ Field Testing Programs consistent with SCRRA’s restructured Operating Rules Program. vi. Define the overall responsibility for field operations management. vii. Strengthen the Qualified Mechanical Person (QMP) function whether in the Metrolink Operations Center (MOC) or elsewhere to better manage and respond to real time locomotive and rail car failures. viii. Fill key positions in the SCRRA Operations Department, specifically: (a) Director of Operations; and (b) Manager of Operations. d. Clarify Roles and Responsibilities i. Review the operating rules, standard operating procedures and contracts to identify provisions affecting or affected by observations of the organizational analysis. ii. Direct the Transportation contractor to: (a) Perform all required operational testing in compliance with the SCRRA approved operational testing plan. (b) Establish a schedule of tests and training to meet all required criteria. (c) Report regularly on actual versus scheduled training and testing. Identify failures and act promptly to correct such deficiencies. iii. Direct the SCRRA Operations staff to audit contractor testing programs as the primary oversight function. iv. Provide training for en-route vehicle troubleshooting for train and engine crews. a. Redraft the SSPP based on the conclusions of the Organizational Analysis, with particular attention to: i. The oversight functions for in-house and contractor operations. ii. All essential components and the Agency’s functions, which must be accountable in the System Safety Program from the Board of Directors through the CEO to all departments. iii. Contracts and SCRRA policies and procedures, which must be conformed to
METROLINK COMMUTER RAIL SAFETY PEER REVIEW PANEL Final Report – January 5, 2009 17 Metrolink’s Enhanced Safety Action Plan and Milestones Issue Summary of Recommendations – Metrolink Enhanced Safety Action Plan the updated SSPP and related Standard Operating Procedures. 4. Safety Performance Measurements 5. Infrastructure and Maintenance iv. Continued conformance with APTA standards and maintained as a control document. b. Develop a broadened organization-wide hazard assessment process and incorporate that process into the updated SSPP. a. Enhance the Operations Testing Plan i. Produce an Efficiency Testing Plan ii. Perform a signal hazard analysis: iii. Require a quarterly review of efficiency testing results for every safety critical position; iv. Adopt Amtrak’s event review program; and v. Require crews to record safety briefing information on a daily basis or before each trip. b. Define responsibility for Efficiency Tests. i. Analyze tests to ensure that safety critical rules are being observed ii. Ensure testing program is consistent with SCRRA’s operations. c. Increase observations of all Engineers, Conductors, and other safety critical employees with primary focus on safety critical operating rules. d. Review safety critical employee training and establish a process to update training. e. Assess impact of operating contract’s liquidated damages provisions for rules violations to determine any real or perceived conflicts of interest. f. Acquire an Electronic Efficiency Testing System to manage data collection and analysis of observation and testing data. g. Establish goals for observations and analysis and report results quarterly to the SCRRA Board. Maintenance of Way (MOW) a. Implement an electronic right-of-way asset management system that identifies trends and assists in hazard analysis b. Require joint inspections by Metrolink staff and the contractor, which act as a check and balance in the system. c. Evaluate the adequacy of qualifications testing. Rail Vehicle Equipment Maintenance a. Designate a site manager with clear responsibility over all aspects of operations within the CMF. b. Perform a staffing analysis and hire additional personnel as needed. c. Establish a QMP for the dispatching center. d. Fully integrate the Mechanical Department into the system-wide risk management analysis effort. e. Conduct a staffing analysis of the impact of increasing the fleet prior to its introduction. f. Conduct training for train operators on equipment troubleshooting.
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