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Metrolink peer review report - Ventura County Star

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METROLINK COMMUTER RAIL SAFETY PEER REVIEW PANEL<br />

Final Report – January 5, 2009<br />

Issue Paper #3: System Safety Program Plan<br />

33<br />

Issue Papers<br />

Observations<br />

SCRRA Operations and Safety Staff: The Panel observed that SCRRA operations and safety staff do oversee the<br />

essential aspects of operations safety. This oversight is accomplished through their experience, knowledge,<br />

continuity of working relationships with contractor staff and continuous prioritization and reprioritization of<br />

needs and tasks. However, this oversight can be more comprehensive, systematic, documented and effective.<br />

Oversight of field observations and, in particular, incident management is one area that illustrates the potential for<br />

a problem. The Panel recommends a contracted or in-house designated management function to coordinate the<br />

daily field operations/activities. It appears that through longstanding practice, the transportation contractor<br />

(supplemented where needed by SCRRA operations staff) largely performs these functions currently. The system<br />

is working, but can be improved.<br />

In addition to the need for enhanced incident management, the Panel observed that a Risk Assessment Function<br />

should be established, which would develop a broadened organization-wide risk assessment process and<br />

incorporate that process into the updated SSPP.<br />

Under the current SCRRA organization, the safety function <strong>report</strong>s to the Assistant Executive Director, Operating<br />

Services. System safety responsibilities therefore appear to exist primarily within the operating department level.<br />

Every department and employee of SCRRA has a role to perform in system safety that must be included in the<br />

SSPP and measured appropriately. All staff support departments that have a direct or indirect impact on the<br />

performance of system safety must explicitly address the safety components of their function.<br />

The oversight of operational safety requires management dedicated to rules compliance with authority over all<br />

rules compliance functions in all operating divisions. In most railroads, this position <strong>report</strong>s directly to the chief<br />

operating officer.<br />

Board of Directors and Member Agencies: The Panel observed that the roles of the Board of Directors and the<br />

Member Agencies in the creation of system safety have not been addressed in the SSPP. The Board and Member<br />

Agencies have a critical responsibility for system safety. They must work with management to foster and build a<br />

culture of transparency at all levels within SCRRA that demonstrates a willingness to hear and encourage full<br />

disclosure, performance of requisite due diligence about system safety, and to set system safety policy.<br />

Recommendations<br />

a. Redraft the SSPP based on the conclusions of the Organizational Analysis, with particular attention to:<br />

i. The oversight functions for in-house and contractor operations.<br />

ii. All essential components and the agency’s functions, which must be accountable in the System Safety<br />

Program from the Board of Directors through the CEO to all departments.<br />

iii. Contracts and SCRRA policies and procedures, which must be conformed to the updated SSPP and<br />

related Standard Operating Procedures.<br />

iv. Continued conformance with American Public Transportation Association (APTA) standards and<br />

maintain as a control document.

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