Metrolink peer review report - Ventura County Star
Metrolink peer review report - Ventura County Star
Metrolink peer review report - Ventura County Star
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METROLINK COMMUTER RAIL SAFETY PEER REVIEW PANEL<br />
Final Report – January 5, 2009<br />
Issue Papers<br />
• Deterrence. The mere presence of a camera in the cab discourages willful rule violations. This effect would<br />
be short-lived unless engineers continue to expect consequences when violations occur, which means<br />
someone would need to <strong>review</strong> a sample of the recorded trips and act on issues that are seen. While<br />
potentially a very effective deterrent, this application also risks creating a “gotcha” culture that might<br />
undermine trust between contractor employees and SCRRA. A great deal of research exists showing that<br />
mistrust and resentment reduce organizational and safety performance.<br />
The following is a discussion of the relationship of video surveillance and Efficiency Testing and what factors<br />
should be considered in the implementation of this technology.<br />
Efficiency Testing. Some would say that the above application for deterrence is a viable form of efficiency-testing.<br />
The Panel disagrees on the basis that efficiency testing should be more than a retrospective data-collection and<br />
discipline process: To be effective at improving safety, Efficiency Testing should be used as a real-time coaching<br />
tool aimed at reinforcing desired practices and increasing competence. We are not recommending substituting<br />
video cameras for Efficiency Testing.<br />
Implementation Considerations: Depending on the specific goal of using the video technology, there are a<br />
number of questions that need to be answered, including, but not limited to:<br />
• How will individuals’ rights to privacy be protected?<br />
• How will co-management issues be avoided?<br />
• Who will <strong>review</strong> the video? When and where will this occur?<br />
• What will the monitor be looking for and how will they recognize it?<br />
• What will be done with the information gathered?<br />
• What will be communicated to employees? What steps will be taken to prevent negative impacts on the<br />
organizational culture?<br />
• Will the FRA consider the video-equipment safety apparatus that must be operable at all times while the<br />
locomotive is in operation?<br />
• What will be done to prevent vandalism?<br />
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