TU/e notebook program - Technische Universiteit Eindhoven

The side effects, for instance the adaptation of processes and changes in the organization of
the university, are not easy to quantify. Even when objectives can be clearly defined, it is
almost impossible to define clear criteria to measure them, to arrive at a well- founded
statement about the success or failure of the notebook program. Therefore, and due to the
limited amount of time available for this research, these side effects will not be part of this
research.
1.6 Outline of the thesis
In chapter one you will find the context in which this research took place. It is necessary to
have knowledge of the organization of Eindhoven University of Technology, and the
essentials of the notebook program to have a proper idea of the context of this evaluation.
Next to that you will find the research design and method.
Chapter two presents the literature research and its findings. The arguments that have lead to
the choice of a method are also stated in this chapter.
Chapter three is dedicated to the results of the evaluation of the notebook program. In this
evaluation the financial aspects are researched, and an attempt was made to designate the
effects of the use of notebooks in the education program as well. At the end of chapter two
you will find the analysis of the results of the research.
In chapter four the findings are given of the benchmark that has performed to underpin the
results of the evaluation. It is almost impossible to perform a proper evaluation without
comparing the results with the data of other, more or less comparable, organizations. I chose
three universities for various reasons. Those reasons, as well as a short description of the
universities, and of course the findings of the benchmark, are described in this chapter.
Chapter five contains the conclusions and recommendations that resulted from the analysis of
both the evaluation and the benchmark. In addition you will find my recommendations on the
use of the chosen method for evaluating a project similar to the notebook program.
Finally chapter six contains the discussion on the evaluation performed and on the method
used, and the process I have gone through to obtain the results of this research.
17/85