TU/e notebook program - Technische Universiteit Eindhoven

More documents

Recommendations

Info

APPENDIX A REFERENCES Al-Yaseen, H., Eldabi, T., Lees, D. Y., & Paul, R. J. 2006. Operational Use evaluation of IT investments: An investigation into potential benefits. European Journal of Operational Research, 173(3): 1000. Baarda, D.B. & de Goede, M.P.M. 2001 Basisboek Methoden en Technieken. Stenfert Kroese, Groningen Bacon, C. J. 1992. The Use of Decision Criteria in Selecting Information Systems/Technology Investments. MIS Quarterly, 16(3): 335. Bakos, J. Y. & Treacy, M. E. 1986. Information Technology and Corporate Strategy: A Research Perspective. MIS Quarterly, 10(2): 107. Ballantine, J., Levy, M., Martin, A., Munro, I., & Powell, P. 2000. An ethical perspective on information systems evaluation. International Journal of Agile Management Systems, 2(3): 233 Barnes, D. 2001. The hidden costs of implementing and maintaining information systems. The Bottom Line, 14(4): 207. Barreau, D. 2001. The hidden costs of implementing and maintaining information systems. The Bottom Line, 14(4): 207. Bennington, P. & Baccarini, D. 2004. Project benefits Management in IT Projects-an Australian Perspective. Project Management Journal, 35(2): 20. Benson, R.J., Bugnitz, T.L. & Walton, W.B. 2004. From Business Strategy to IT Action. Hoboken USA: John Wiley & Sons Berghout, E. W. 1997. Evaluation of Information System Proposals: Design of a Decision Support Method. <strong>Technische</strong> <strong>Universiteit</strong> Delft. Berghout, E. W. & Renkema, T. W. J. 2005. Investment Assesment of IT-projects. Rotterdam: Information Management Institute. 74/85
Berghout, E. W. and Remenyi, D. The Eleven Years of the European Conference on IT Evaluation: Tertrospectives and Perspectives for Possible Future Research. The Electronic Journal of Information Systems Evaluation 8[2], 81-98. 2005. Bharadwaj, A. S. 2000. A resource-based perspective on information technology capability and firm performance: An empirical investigation. MIS Quarterly, 24(1): 169. Braaksma, J., Commandeur, A., and Berghout, E. W. The Business Case for (ICT) Investment Evaluation in Nonprofit Organizations. 2008. Groningen, Centre of IT Economic research. Chen, Y., Liang, L., Yang, F., & Zhu, J. 2006. Evaluation of information technology investment: a data envelopment analysis approach. Computers & Operations Research, 33(5): 1368. Dewan, S. & Ren, F. 2007. Risk and Return of Information Technology Initiatives: Evidence from Electronic Commerce Announcements. Information Systems Research, 18(4): 370-394. Fisher, A. 1995. Information economics: A new paradigm for information management and technology decision-making. The Government Accountants Journal, 44(2): 30. Golden, W. & Powell, Ph. 2004. Inter-organisational Information Systems as Enablers of Organisational Flexibility. Technology Analysis & Strategic Management, 16(3): 299. Gordillo, G. & Andersson, K. 2004. From policy lessons to policy actions: motivation to take evaluation seriously. Public Administration & Development, 24(4): 305. Grembergen, W. v. 2001. Information Technology Evaluation Methods & Management. Hershey: Idea Group Publishing. Hajer, K. 2007. Using a Systems Thinking Perspective to Construct and Apply an Evaluation Approach of Technology-Based Information Systems. Information Resources Management Journal, 20(2): 108. Hamilton, S. & Chervany, N. L. 1981. Evaluating Information System Effectiveness - Part I: Comparing Evaluation Approaches. MIS Quarterly, 5(3): 55-69. 75/85
Page 1:
TU/e notebook program Evaluation Un
Page 4 and 5:
ACKNOWLEDGEMENT This report present
Page 6 and 7:
Due to the knowledge students acqui
Page 8 and 9:
3. Evaluating the notebook program
Page 10 and 11:
1 INTRODUCTION 1.1 Context “Eindh
Page 12 and 13:
1.3.2 Description of the support or
Page 14 and 15:
1.4.2 Purposes and goals When a stu
Page 16 and 17:
After the proposal is received, tog
Page 18 and 19:
1.5.3 Research methodology Research
Page 20 and 21:
2 LITERATURE RESEARCH REVIEW ON IT
Page 22 and 23:
2.3 Definitions Evaluation is a bro
Page 24 and 25:
Evaluating such a situation can be
Page 26 and 27: In the following part of this secti
Page 28 and 29: Balanced Score Card (BSC) The BSC i
Page 30 and 31: 2.5 Problems and deficiencies in IT
Page 32 and 33: In an evaluation like the one on th
Page 34 and 35: 3 EVALUATING THE NOTEBOOK PROGRAM T
Page 36 and 37: 3.3.1 Part I Strategic Alignment Th
Page 38 and 39: The assessment of the varying eleme
Page 40 and 41: The notebook program consists of mo
Page 42 and 43: That means that spare parts and lab
Page 44 and 45: 3.4.2 Part II Quality and Service l
Page 46 and 47: 3.4.3 Part III Process Measurement
Page 48 and 49: That means that they can reach thei
Page 50 and 51: Both universities have an increase
Page 52 and 53: 3.7.2 Performance measurement Like
Page 54 and 55: As far as communication concerns si
Page 56 and 57: 4 BENCHMARK BETWEEN FOUR UNIVERSITI
Page 58 and 59: With the notebook program for stude
Page 60 and 61: IT Facilities Delft University of T
Page 62 and 63: Indicators of the comparison regard
Page 64 and 65: University budget (million € ) IT
Page 66 and 67: 5 CONCLUSIONS AND RECOMMENDATIONS 5
Page 68 and 69: Competitive advantage TU/e Changes
Page 70 and 71: Sub question 2. What comprises the
Page 72 and 73: On basis of the extended version it
Page 74 and 75: 6 DISCUSSION AND REFLECTION Now tha
Page 78 and 79: Hitt, L. M. & Brynjolfsson, E. 1996
Page 80 and 81: Powell, Ph. 1992. Information Techn
Page 82 and 83: APPENDIX B LIST OF FIGURES AND TABL
Page 84 and 85: Questions about communication Which
Page 86 and 87: Communication fellow students Commu
Page 89: University of Groningen In 1997 Ein
show all

TU/e notebook program - Technische Universiteit Eindhoven

Create successful ePaper yourself

Delete template?

Save as template?