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TU/e notebook program - Technische Universiteit Eindhoven

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3.7 Analysis<br />

3.7.1 Strategic Alignment<br />

The strategic intentions that were extracted from the Strategic Blueprint of <strong>Eindhoven</strong><br />

University of Technology were the subject of the Alignment Practice of the New Information<br />

Economics method. The method consists of three parts, of which two were used for the<br />

evaluation of the <strong>notebook</strong> <strong>program</strong>. The first part, the strategic alignment shows that the<br />

activities that are being performed are in alignment with the strategic intentions. It shows that<br />

all activities are being performed to a larger extent to fulfill strategic intention A (Integrated<br />

IT facilities for all students). Strategic intention B (Embedding IT in the education <strong>program</strong>)<br />

is mainly supported by the entries of Applications and Infrastructure, while the entries of<br />

Management as defined in that asset pool are also connected, but to a lesser degree. The same<br />

applies to the entries of Service, although some services like enrollment of first-year students<br />

and help desk / on-site support are more important than others to fulfill the strategic intention,<br />

and therefore are better aligned to it.<br />

Considering the third strategic intention C (Competitive advantage) just a few applications, all<br />

entries in the infrastructure and most of the services are important and aligned. No entries<br />

from the management asset pool are considered to be aligned with this strategic intention.<br />

This is because the interviewees didn’t think these management processes are important to<br />

achieve the desired strategic intention. In general the activities that are being performed to<br />

achieve the strategic intentions are well aligned.<br />

Next to the strategic alignment of the activities to the strategic intentions, the Internal<br />

Alignment has to be performed. This practice contains the evaluation of the alignment<br />

between applications and infrastructure; is the latter supportive for the used and needed<br />

applications? According to the interviewees there is no misunderstanding about the alignment<br />

of the infrastructure to the applications. Especially the Network LAN & Wireless, but also<br />

internet and security are highly aligned. There are some exceptions: the Notebook<br />

Information System is not a web application, so internet is not applicable and therefore not<br />

aligned to it. Another exception is software licenses as an infrastructural entry; this is not<br />

important for the Student Information System, so those are not aligned either.<br />

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