FAQ Amadeus Dynamic Travel Documents v2.0.pdf - Scandinavia ...

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© 2013 Amadeus Scandinavia FAQ Amadeus Dynamic Travel Documents How to use the keyboard to move between Command page and Amadeus Travel Document TAB? From Command page you do to activate Amadeus Travel Document. To return to Command page you do . When is the PNR-history file updated? The history file is updated with a RM* status element by the time the email or SMS has left the email- or SMS-server. I.e. the email address and SMS phone number are accepted as valid format, but no warranty is given that the receiver gets the message. That is dependant of too many external elements beyond our control. Amadeus Scandinavia Last update: 18 March 2013 Page 6 of 14
© 2013 Amadeus Scandinavia FAQ Amadeus Dynamic Travel Documents E-mail: Which cryptic command do I use to send E-mail? IBP-EMLA is used to send e-mail when the E-mail address(s) is stored in the PNR. If the address is not stored you can use: IBP-EML-”E-mail address” You can also include J = Joint i.e. all names in the PNR are collected in the E-mail. IBPJ-EMLA or IBPJ-EML-”E-mail address” The following options are available: /LPFR = Language choice (e.g. here FR) /TO12 = Time format (12 or 24) /Px = For given passenger(s) /Sx = For given segment(s) Which email address is used as “sent from” email address? This logic is built in several steps: 1. Email address is picked from LSS (Local Security Server) on user level. if empty: 2. Email address is picked from LSS on Office id level if empty: 3. Email address is picked from PV-Office profile if empty: 4. Email address is picked from WM/RPY at User level if empty: 5. Email address is picked from WM/RPY at Office level if empty: 6. Email address “no reply” address at FND@amadeus.com Workaround: If the address handling mentioned above is not flexible enough, you have two alternatives: 1. Use the RMZ-element. The PNR element “RMZ/CONF*FROM:e-mailaddress” will overrule all other email settings. Include the RMZ-line in the PNR, or even better, include it in the customer/company profile. 2. Use the GUI and overwrite the “From” address field manual. ====================== - Note: If you need to differentiate between Sent From and Reply to, LSS cannot be used now A future release will contain a LSS SEND_REPLY_TO_EML setting, which makes it possible to differentiate them. Until then you can have an Office sent from fetched from Office Profile; NAM + EML field and then have personal / group Reply to defined per user with WM/ Amadeus Scandinavia Last update: 18 March 2013 Page 7 of 14
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FAQ Amadeus Dynamic Travel Documents v2.0.pdf - Scandinavia ...

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