FAQ Amadeus Dynamic Travel Documents v2.0.pdf - Scandinavia ...

© 2013 Amadeus Scandinavia
FAQ Amadeus Dynamic Travel Documents
E-mail:
Which cryptic command do I use to send E-mail?
IBP-EMLA is used to send e-mail when the E-mail address(s) is stored in the PNR.
If the address is not stored you can use: IBP-EML-”E-mail address”
You can also include J = Joint i.e. all names in the PNR are collected in the E-mail.
IBPJ-EMLA or IBPJ-EML-”E-mail address”
The following options are available:
/LPFR = Language choice (e.g. here FR) /TO12 = Time format (12 or 24)
/Px = For given passenger(s) /Sx = For given segment(s)
Which email address is used as “sent from” email
address?
This logic is built in several steps:
1. Email address is picked from LSS (Local Security Server) on user level.
if empty:
2. Email address is picked from LSS on Office id level
if empty:
3. Email address is picked from PV-Office profile
if empty:
4. Email address is picked from WM/RPY at User level
if empty:
5. Email address is picked from WM/RPY at Office level
if empty:
6. Email address “no reply” address at FND@amadeus.com
Workaround:
If the address handling mentioned above is not flexible enough, you have two alternatives:
1. Use the RMZ-element. The PNR element “RMZ/CONF*FROM:e-mailaddress” will
overrule all other email settings. Include the RMZ-line in the PNR, or even better,
include it in the customer/company profile.
2. Use the GUI and overwrite the “From” address field manual.
======================
- Note: If you need to differentiate between Sent From and Reply to, LSS cannot be
used now
A future release will contain a LSS SEND_REPLY_TO_EML setting, which makes it
possible to differentiate them.
Until then you can have an Office sent from fetched from Office Profile; NAM + EML field
and then have personal / group Reply to defined per user with WM/
Amadeus Scandinavia
Last update: 18 March 2013
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