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Commerzbank Aktiengesellschaft - CMVM

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comdirect achieves best result since it was formed<br />

In the 2003 business year, comdirect bank achieved a pre-tax consolidated profit<br />

of 739.1m – easily the best since the bank was formed in 1994. In a year-on-year<br />

comparison, this meant an improvement of 757.7m. The result enables<br />

comdirect to make its first dividend payment. The management board will propose<br />

to the annual general meeting on April 28, 2004, that a dividend of 70.16<br />

per share be paid.<br />

The increase in results can mainly be traced to two effects: for one thing,<br />

operating expenses were significantly reduced again, by almost 19% to<br />

7112.5m; for another, comdirect generated higher commission income. This is<br />

above all due to the “com one programme for the future”, introduced in 2002,<br />

with which comdirect has stabilized its revenues, lowered costs and streamlined<br />

structures.<br />

Compared with the previous year, its customer base expanded by almost<br />

18,000 to reach 640,220 at group level. As a result, comdirect continues to be<br />

Germany’s market leader in online investment. Its UK subsidiary, comdirect ltd.,<br />

increased its number of customers to 49,700.<br />

Securities markets have steadily recovered from their low levels. With a yearon-year<br />

rise of 11.8% in securities orders, comdirect benefited to an aboveaverage<br />

extent from this development. Its net commission income reached<br />

783.1m, representing a 7.7% increase on the previous year. However, net interest<br />

income before provisioning declined by 10.5% to 757.2m. Apart from the<br />

lower level of interest rates, the rise in interest paid was instrumental in this<br />

respect, fuelled by special campaigns to acquire new customers. This was<br />

prompted by the conviction that investing in attractive interest-bearing products<br />

is an efficient way to gain new customers. While interest expenses rose, the<br />

bank took in 7800m in funds and acquired roughly 25,700 new customers. The<br />

total assets under custody expanded altogether by 73.4bn to 710.4bn, thus<br />

reaching their highest level in three years.<br />

In response to the needs of its customers, comdirect bank established and<br />

built up two further strategic pillars in the 2003 business year – parallel to the<br />

ongoing extension of its Online Investment services. In its Direct Banking field of<br />

competence, it bundles the products for short-term financial investments and<br />

modern payments. In its Financial Advisory field of competence, comdirect looks<br />

after its customers’ needs in the area of old-age provision and asset accumulation.<br />

For this purpose, its comdirect private finance AG subsidiary was formed<br />

in 2003. It opened its first office in Munich on October 1, 2003. Hamburg and<br />

Düsseldorf followed in the same year, Frankfurt in January 2004. By implementing<br />

this three-pillar strategy, comdirect is realizing its objective of being the bank<br />

for the modern investor. It combines the efficiency of the online-based business<br />

model with an individual, personal and all-inclusive service for the customer.<br />

The share price of comdirect rose by 182% in the 2003 financial year. The<br />

share thus registered the strongest performance in the MDAX index, in which<br />

comdirect was included in September as the only bank with an online-based<br />

business model.<br />

RETAIL BANKING AND ASSET MANAGEMENT 23

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