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We make our customers successful. - Oerlikon Barmag

We make our customers successful. - Oerlikon Barmag

We make our customers successful. - Oerlikon Barmag

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A company is more than its balance sheet and income statement, its<br />

products and markets, its machines and factories. And success large-<br />

ly hinges on the spirit prevailing within the company, the values guiding<br />

the routine actions of its people and the processes governing day-to-day<br />

teamwork. With TEMPUS, Saurer endeav<strong>our</strong>s to create a set of shared<br />

values to be upheld by all employees – the “Saurer Spirit”. To this end, we<br />

have held seminars and forums for practically <strong>our</strong> entire workforce and<br />

have joined in visualizing the types of service that will delight <strong>our</strong> <strong>customers</strong><br />

and the means of providing these efficiently. The business procedures for<br />

all units were jointly redefined with the aim of boosting efficiency and<br />

customer focus, while increasing added value for <strong>our</strong> <strong>customers</strong>. <strong>We</strong> also<br />

share the determination to save an additional EUR 35 million in costs<br />

every year from 2005. Last year, <strong>our</strong> employees took photographs to express<br />

the way they experience Saurer and its system of values – pictures that<br />

document the launch of <strong>our</strong> radical transformation.

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