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Healthcare Challenges Seen as Opportunities<br />

at National Meeting Hosted by North Shore-LIJ<br />

By <strong>The</strong>a Welch<br />

MANHASSET — Healthcare<br />

may be in crisis in the US,<br />

but a spirit <strong>of</strong> excitement <strong>and</strong><br />

even optimism prevailed at<br />

the recent 2012 Corporate<br />

Member Meeting <strong>of</strong> the<br />

Commission on Accreditation<br />

<strong>of</strong> Healthcare Management<br />

Education (CAHME), hosted<br />

by the North Shore-LIJ Health<br />

System, a CAHME corporate<br />

member. Entitled “Healthcare<br />

Re<strong>for</strong>m: Positioning Graduate<br />

Healthcare Management<br />

Education <strong>for</strong> the Future,”<br />

the meeting was held at <strong>The</strong><br />

Feinstein Institute <strong>for</strong> Medical<br />

Research.<br />

“<strong>The</strong>re are huge<br />

challenges in healthcare<br />

today, but there are also<br />

huge opportunities,” said<br />

keynote speaker Richard J.<br />

Umbdenstock, president <strong>and</strong><br />

chief executive <strong>of</strong>ficer <strong>of</strong> the<br />

American Hospital Association<br />

(AHA). “I believe we are closer<br />

70 Summer 2012<br />

than ever to getting it right.”<br />

His optimism was echoed<br />

by North Shore-LIJ President<br />

<strong>and</strong> CEO Michael Dowling,<br />

who welcomed the 66<br />

CAHME corporate member<br />

representatives in attendance,<br />

including CEOs <strong>of</strong> some<br />

<strong>of</strong> the nation’s largest <strong>and</strong><br />

most highly respected health<br />

systems. “For those who aren’t<br />

afraid to embrace change, the<br />

future looks fantastic,” he said.<br />

Mr. Umbdenstock <strong>and</strong> Mr.<br />

Dowling, both national leaders<br />

in healthcare themselves, agreed<br />

that educating to a new kind <strong>of</strong><br />

leadership is vitally important.<br />

“Team-based healthcare delivery<br />

is like a new sport,” said Mr.<br />

Umbdenstock, “<strong>and</strong> the new<br />

leader must be less the captain<br />

<strong>of</strong> the ship <strong>and</strong> more the leader<br />

<strong>of</strong> the team.” In keeping with<br />

that theme, Mr. Dowling<br />

said, “We shouldn’t confuse<br />

leadership with management.<br />

2011 Annual Report<br />

North Shore-LIJ President <strong>and</strong> CEO Michael Dowling, right, with Richard<br />

Umbdenstock, left, president <strong>and</strong> CEO <strong>of</strong> the American Hospital Association,<br />

<strong>and</strong> David Fine, president <strong>and</strong> CEO <strong>of</strong> St. Luke’s Episcopal Health System in<br />

Houston, TX, <strong>and</strong> chair <strong>of</strong> the Commission on Accreditation <strong>of</strong> Healthcare<br />

Management Education, which held a board meeting at <strong>The</strong> Feinstein<br />

Institute <strong>for</strong> Medical Research.<br />

Both are necessary, but while<br />

managers create order, leaders<br />

create the future.”<br />

In regards to concerns<br />

about shrinking reimbursements,<br />

Mr. Umbdenstock said,<br />

<strong>The</strong> North Shore-LIJ Health System’s recently published<br />

2011 Annual Report, Partners in Health, recognizes our<br />

relationships with individuals, organizations <strong>and</strong> the<br />

community at large; every one plays a vital role in helping us<br />

fulfill our mission. See it at http://www.northshorelij.com/<br />

NSLIJ/NSLIJ+Annual+Reports.<br />

“We will never be better paid<br />

than we are today. <strong>The</strong>re is<br />

no new money. <strong>The</strong> old<br />

approach has been, ‘Well,<br />

we’ll do more with less.’ I say<br />

the new approach should be,<br />

‘Let’s do less with less — <strong>and</strong><br />

get better outcomes.’”<br />

In small breakout sessions,<br />

meeting attendees tackled<br />

tough <strong>and</strong> timely healthcare<br />

topics led by experts such as<br />

Robert Henkel, president <strong>and</strong><br />

CEO <strong>of</strong> Ascension Health,<br />

headquartered in St. Louis,<br />

MO; Chris Van Gorder,<br />

president <strong>and</strong> CEO <strong>of</strong> San<br />

Diego, CA-based Scripps<br />

Health; <strong>and</strong> Kathleen Gallo,<br />

PhD, RN, North Shore-LIJ’s<br />

senior vice president <strong>and</strong> chief<br />

learning <strong>of</strong>ficer.

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