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WOMEN’S corner North Shore-LIJ Physicians, Researcher Honored at Women’s Health Conference While hosting more than 600 attendees at its fifth women’s health conference on May 2, the North Shore-LIJ Health System took time out of a busy, day-long schedule of seminars to honor four physicians and a researcher for their contributions to their professions and the health system. The following individuals received awards named in honor of long-time donors and trustees whose support contributed greatly to North Shore-LIJ’s success: 74 Summer 2012 Lorinda De Roulet Award for Excellence in Research Christine Metz, PhD Investigator The Feinstein Institute for Medical Research Center for Immunology and Inflammation Center for Patient-Oriented Research Tita Monti Award for Outstanding Community Education Dana Lustbader, MD Section Head, Palliative Medicine Intensivist, Critical Care Medicine North Shore University Hospital Ann Gottlieb Award for Excellence in Teaching Miriam Ann Smith, MD Chairman, Department of Medicine Residency Program Director Forest Hills Hospital Sandra Atlas Bass Award for Clinical Excellence Carmel Foley, MD Director of Consultation-Liaison Psychiatry Steven and Alexandra Cohen Children’s Medical Center Sharon Joyce Schlanger Award for Outstanding Community Service Jacqueline Moline, MD Vice President, Population Health North Shore-LIJ Health System Chair, Department of Population Health North Shore University Hospital and Hofstra North Shore-LIJ School of Medicine Dr. Nancy Snyderman at Women’s Health Conference “Celebrating a New Era in Women’s Health: Information/Innovation/ Wellness” was the theme of the fifth North Shore-LIJ women’s health conference, held at the Long Island Marriott Hotel in Uniondale. Nancy Snyderman, MD, chief medical editor for NBC News, shared her medical insights and personal history with the 600 attendees. She is pictured with Michael Dowling, president and chief executive officer of the health system, left, and Richard Goldstein, chairman of the board. “If you feel that your doctor is not listening to you, it’s probably a good time to ask for your medical records and find another physician who does listen,” Dr. Snyderman said. “Women must take care of themselves first.”
nursing mission Collaborative Care Council Gets Results from page 29 Press Ganey scores. Nelson Martinez, environmental aide at Plainview Hospital, co-chaired a council that was able to decrease bed turnaround time from 70 minutes to 62 minutes. Danielle Green at Plainview co-chaired a food and nutrition council, and the ratings for food service courtesy, overall meals and meal quality all improved. At Franklin Hospital, a council on a med/surg oncology unit reduced the length of stay from 8.07 days in January to 6.84 in November of 2011. “We focused on what we needed to do to get patients safely and quickly through their hospital stay,” said Kathy Bradfield, LMSW, director of social work. At Long Island Jewish Medical Center, a council redesigned a surgical waiting room, provided more privacy for consultations and improved communication between clinicians and waiting families and patients in recovery, according to Agnes Barden, DNP, RN. Another council created a pre- and post-op surgical education class for patients and family, obtained a grant for DVD education and worked to collaborate more effectively with the cardiothoracic ICU on patient transfers. Automating physician orders on 7 South freed the unit receptionist, Patricia Rodriguez, to perform a concierge role, keeping everyone informed, helping solve problems and coordinating tests. Rachel Neuman, PT, who participated in the council with Ms. Rodriguez and others, said the concierge position “changes the attitude of the whole team.” This is just a sampling of how more than 300 collaborative care councils at North Shore-LIJ Health System are gaining measurable results. Collaborative efforts between facilities are reaping results, too. Collaborative care councils at North Shore University Hospital and Stern Family Center for Rehabilitation worked together to share more comprehensive and accurate patient information on the clinical information system to ensure better handoffs. As a result, “We were more prepared to admit patients when they came to us,” said Carole Clement, RN, Stern Family Center nurse manager. Press Ganey “likelihood to recommend” scores at the long-term care facility jumped from 77.1 in June 2011 to 92.9 in November last year. Lynn Johnson, NP, manager, nursing initiatives, Institute for Nursing, who President’s Awards Keep an eye out for a special supplement on North Shore-LIJ’s President’s Award program featuring this year’s nominees and winners, including Sylvester Wallace of Cohen Children’s Medical Center of New York. facilitated both collaborative care councils, also helped roll out councils at Lenox Hill Hospital. Over 3,300 employees learned about the collaborative care model last summer, and Lenox Hill is already gaining results. A council chaired by James Richter, MD, chief of anesthesiology, succeeded at decreasing turnover time between OR cases, in part thanks to more realistic scheduling. “If there is ever going to be a mechanism for reducing turnover, the councils are it,” he said. Arlex Matulac, associate executive director, perioperative services, said, “We started with turnover at 51 minutes last fall and were at 48 minutes in February. Our goal is 45 minutes and our stretch goal is 30 minutes.” Linda DiCarlo, RN, director, nursing informatics, Lenox Hill, attributes the success of collaborative care councils to “all the disciplines participating and everyone talking the same language,” but admits that it takes time to achieve full results. Catherine Galla, RN, assistant vice president, nursing initiatives, Institute for Nursing, concurs. “Transformational change never happens immediately, but we have a structure that supports incremental changes and staff working in interdisciplinary teams to improve the care we deliver.” The New Standard 75
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New Standard Summer 2012 An employe
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a MESSAGE from the PRESIDENT See mo
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MANHASSET — Since Operation Iraqi
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Hofstra North Shore-LIJ School of M
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A DAY in the LIFE Joanne Turnier Pr
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Aesthetics, Smarts and Compassion B
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Quick, Collaborative Cardiac Care S
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Weight-Loss Surgery Study Combines
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National Recognition For Spine Prog
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