Model Request for Tender - Department of Finance and Deregulation

Australian Government 

Department of Finance and Administration 

REQUEST FOR TENDER 

REF: [...INSERT REFERENCE NUMBER...] 

FOR 

THE PROVISION OF BANKING AND RELATED SERVICES 

TO 

THE COMMONWEALTH OF AUSTRALIA 

represented by 

[… INSERT NAME OF AGENCY…] 

[Notes: Words in brackets throughout this document indicate where information needs to be inserted by the drafter or the 

tenderer (as stated). Also included for the assistance of the Agency, are short explanatory notes in italics which in some cases 

provide an example of the type of information that may be required. The Agency should ensure that this information is relevant 

and useful to their own circumstances and their tender documentation generally. 

The draft Conditions of Tender, as with all of the components of this model RFT are only intended as a guide. The Agency 

should ensure that the conditions of tender and information provided in this RFT is appropriate to their circumstances. Drafters 

must ensure that the structure of this RFT is consistent with their Agency’s specific policy and procedures in relation to the 

development and evaluation of tenders, and in accordance with the requirements of the Agency’s Chief Executive Instructions. 

The Conditions of Tender set out the rules by which the tender process is to be conducted, and those rules, once established, 

must be followed meticulously.] 

CONFIDENTIALITY & DISCLAIMER 

This Request For Tender (“RFT”) document is addressed to [… INSERT NAME OF RECIPIENT…] (“the recipient”) and is made 

available to the recipient by [… INSERT AGENCY NAME…] solely for the purpose of enabling the recipient to make an offer of 

its services to [… INSERT AGENCY NAME…] in accordance with the terms of the RFT (‘the authorised purpose”). The work is 

copyright and the information it contains is the confidential information (“the information”) of [...INSERT AGENCY NAME…]. This 

RFT, and any information provided in connection with this RFT, may not be reproduced in any form nor its contents disclosed or 

communicated to any person other than employees of, or consultants to, the recipient, who need to have this information for the 

‘authorised purpose’. 

The RFT has been prepared with all due care and [… INSERT AGENCY NAME…], to the best of its knowledge, believes that 

the information provided in connection with this RFT is complete and accurate, but [… INSERT AGENCY NAME…] does not 

warrant: 

(a) the accuracy or completeness of the RFT, or the information provided in connection with the RFT; or 

(b) that any estimate or forecast provided in connection with the RFT will be achieved, or that any statement of future 

matters will prove correct. 

The recipient may rely on the information for the authorised purpose and for no other. 

[… INSERT DATE…] 

Financial Framework Division October 2003 1

Agency Banking: Market Testing Toolkit - Model Request for Tender 

PART ONE: 

INTRODUCTION 



1 PRELIMINARY 

1.1 Structure of the Request for Tender 

1.1.1 This Request for Tender (RFT) by [...INSERT AGENCY NAME...], invites tenders for the 

provision of Banking and related Services to [....INSERT AGENCY NAME....]. Tenders are to 

be provided in accordance with, and subject to, the conditions contained in this RFT. 

1.1.2 The RFT comprises: 

Part One: 

Part Two: 

Part Three: 

Part Four: 

Introduction; 

Conditions of Tender; 

Draft Conditions of Contract; and 

Statement of Requirement. 

1.1.3 The Introduction provides background material and information concerning this project. 

Nothing in the Introduction shall be construed as a representation on the part of the 

[...INSERT AGENCY NAME...], as to the [...INSERT AGENCY NAME...]’s future conduct or 

project schedule. Where a conflict exists between the Introduction and any other part of this 

RFT, it shall be dealt with in accordance with clause 1.2 of the Conditions of Tender. 

2 BACKGROUND 

2.1 [….INSERT BACKGROUND DETAILS …] 

This might cover a general description of the functions and structure of the agency, geographic distribution, 

corporate objectives, key business processes and service delivery objectives, particularly where they 

relate strongly to the Agency’s banking services. Note: The Agency should provide sufficient information to 

permit tenderers to attain a general understanding of the Agency’s functions and related business 

requirements. 

3 BANKING SERVICES 

3.1 Services to be Provided 

3.1.1 In general terms, the Services to be provided cover [….INSERT DETAILS…] 

This should include a general summary of the Agency’s Banking Services requirements e.g.: transactional 

banking services including, but not limited to, the provision of accounts and deposit facilities, cheque and 

electronic payment distribution and settlement, revenue collection, purchase card facilities and related account 

and transaction information services. Access to a branch network for paper and cash deposits and cheque 

encashment is also included in the services to be provided. Note: The Agency should ensure that the information 

provided in this section is consistent with the information provided in the detailed Statement of Requirements at 

Part Four. 

3.1.2 Part Two (Annex C) to this RFT provides information on the current and projected 

transactions for [...INSERT AGENCY NAME...], its bank account structures and significant 

cash flows. 

3.1.3 The complete Statement of Requirement is located in Part Four of this RFT. 



3.2 Objectives of the Tender 

3.2.1 [....INSERT DETAILS....] 

For example:..... 

• competitive fees and charges; 

• a strong and effective service relationship with a chosen bank; 

• innovative banking services that support the Agency’s future business process re-engineering and related 

banking services requirements; 

• achievement of the Agency’s business requirements, consistent with Australian Government policy. 

Note: This is a general statement of the Agency’s objectives in relation to the market testing and method of 

procurement. It is not the intention that this section repeat the Evaluation Criteria in Part Two, clause 4. 

4 TENDER BRIEFING 

4.1 There will be a formal briefing to give all interested parties the opportunity to raise any queries 

or seek any information concerning [...INSERT AGENCY NAME...], the RFT and the form and 

content of tender responses. The briefing will be held at [....INSERT DETAILS OF BRIEFING, 

IF ANY........] 

4.2 Nominations to attend this briefing must be advised to the Contact Officer by close of business 

(4:30 p.m.) on […..INSERT DETAILS………….]. 

5 CONTACT OFFICER FOR RFT ENQUIRIES 

5.1 Tenderers should direct any questions arising during the preparation of a response to this 

RFT to: 

[....INSERT CONTACT OFFICER DETAILS....] 

5.2 All such enquiries are to be submitted in writing. [...INSERT AGENCY NAME...] reserves the 

right to circulate tenderer inquiries, and [...INSERT AGENCY NAME...]’s answers, to all 

tenderers, but will not disclose the source of the inquiry, or reveal confidential information or 

the substance of a proposed tender. 

6 INDICATIVE TIMETABLE 

6.1 This timetable for evaluation, selection and implementation is indicative only, and may be 

subject to change. 

Process 

RFT released 

Tender briefing 

Tenders close 

Evaluation of Tenders 

Notification of preferred Tenderer 

Timeframe 



PART TWO: 

CONDITIONS OF TENDER 



CONTENTS 

1 TENDER BASIS .........................................................................................................................................7 

1.1 Interpretation of Terms .....................................................................................................................7 

1.2 Inconsistency .....................................................................................................................................7 

1.3 Variation of RFT .................................................................................................................................7 

2 MATTERS CONCERNING TENDER LODGEMENT.................................................................................7 

2.1 Part Tenders .......................................................................................................................................7 

2.2 Joint Tenders .....................................................................................................................................7 

2.3 Alternative Tenders ...........................................................................................................................7 

2.4 Alterations, Erasures or Illegibility ..................................................................................................8 

2.5 Copies of Tender................................................................................................................................8 

2.6 Lodgement of Tenders ......................................................................................................................8 

2.7 Extension of Tender Closing Time .................................................................................9 

2.8 Tender Delivery ..................................................................................................................................9 

3 MATTERS CONCERNING TENDER RESPONSE....................................................................................9 

3.1 Period of Tender ................................................................................................................................9 

3.2 Language of Tenders ........................................................................................................................9 

3.3 Tender Preparation............................................................................................................................9 

3.4 Improper Assistance ......................................................................................................................10 

3.5 Statement of Compliance................................................................................................................10 

3.6 Tenderer's to Inform Themselves ..................................................................................................10 

3.7 Ownership of Tender Documents ..................................................................................................11 

4 ASSESSMENT OF TENDERS .................................................................................................................11 

4.1 Tender Assessment.........................................................................................................................11 

4.2 Negotiations .....................................................................................................................................13 

4.3 Debriefing .........................................................................................................................................14 

5 MATTERS AFFECTING THE TERMS AND CONDITIONS OF CONTRACT .........................................14 

6 MATTERS EFFECTING TENDERED FEES AND PRICE BASIS ..........................................................14 

7 AUSTRALIAN GOVERNMENT REQUIREMENTS..................................................................................15 

7.1 Australian and New Zealand Supplies Policy...............................................................................15 

7.2 Freedom of Information ..................................................................................................................15 

7.3 Affirmative Action............................................................................................................................15 

7.4 Australian National Audit Office.....................................................................................................15 

7.5 Privacy ..............................................................................................................................................16 

ANNEXES 

A. Declaration by Tenderer 

B. Information to be Supplied by Tenderer 

C. Description of Transactions and Accounts 

D. Statement of Compliance 

E. Tenderer’s Privacy Statement 



1 TENDER BASIS 

1.1 Interpretation of Terms 

CONDITIONS OF TENDER 

1.1.1 Unless a contrary intention is indicated, this RFT is to be interpreted in the same manner, and 

its terms shall have the same meaning, as in the draft Conditions of Contract at Part Three. 

1.2 Inconsistency 

1.2.1 If there is an inconsistency between any part of the RFT, a descending order of precedence 

shall be accorded to: 

(a) the Conditions of Tender; 

(b) the draft Conditions of Contract; 

(c) the Statement of Requirement; and 

(d) the Introduction 

so that the provision in the higher ranked document shall, to the extent of the inconsistency, 

prevail. 

1.3 Variation of RFT 

1.3.1 The [...INSERT AGENCY NAME...] reserves the right to amend the RFT upon giving 

tenderers timely written notice of such amendment. 

1.3.2 The [...INSERT AGENCY NAME...] reserves the right, in its absolute discretion, to terminate 

the tender process by notice in writing to tenderers. 

2 MATTERS CONCERNING TENDER LODGEMENT 

2.1 Part Tenders 

2.1.1 The [...INSERT AGENCY NAME...] [will/will not] consider a tender for part of the Services. 

2.2 Joint Tenders 

2.2.1 The [...INSERT AGENCY NAME...] [will/will not] consider a joint tender for the Services. 

[Where the Agency will accept joint tenders it is recommended that the following statement be inserted: 

“[...INSERT AGENCY NAME...] has a preference to contract with a single legal entity. Tenders by a joint 

venture must be submitted on the basis that one party will act as prime contractor and the other party will 

provide services as a subcontractor to the prime contractor. If this option is offered, the activities to be 

performed, and responsibility assumed, by each party, must be clearly specified in the tender response.” 

2.3 Alternative Tenders 

2.3.1 Provided that the tenderer also submits a tender that complies with the Statement of 

Requirement (SOR) the [...INSERT AGENCY NAME...] may consider an alternative tender not 

meeting the SOR on the condition that the alternative tender: 

(a) includes a completed Statement of Compliance relating to the alternative tender; 

(b) 

is fully described and its advantages, disadvantages, limitations and capabilities are 

fully stated; 



(c) 

(d) 

is fully costed; and 

includes sufficient information to allow comparison of the alternative tender with tenders 

that meet the SOR. 

2.3.2 Failure to provide the information requested in clause 2.3.1 may result in the […INSERT 

NAME OF AGENCY…] not considering the alternative tender. 

2.4 Alterations, Erasures or Illegibility 

2.4.1 Tenders containing alterations or erasures, and tenders in which prices or other information 

necessary for evaluation of the tender are not clearly and legibly stated, may be excluded 

from consideration at the discretion of the [...INSERT AGENCY NAME...]. Any alteration 

made to a tender must be initialled by the tenderer. 

2.5 Copies of Tender 

2.5.1 The original and [....INSERT NUMBER OF COPIES REQUIRED....] copies of the tender and 

any supporting material shall be submitted. The original is to be marked "Original" and each 

copy sequentially marked with a copy number. In the event of any discrepancy between the 

copies and the original, the original is to take precedence. 

2.5.2 The tenderer shall, in addition to lodging the copies required by clause 2.5.1 submit 

electronically stored copies, with read only access, which are machine readable in Microsoft 

Word/6.0 (Rich Text Format) RTF format on 3.5” floppy disc or CD-ROM. In the event of any 

discrepancy between the electronically stored copy and the original, the original is to take 

precedence. 

Note: The Agency may wish to adapt this provision as required for their own IT systems. 

2.6 Lodgement of Tenders 

2.6.1 Tenders must be lodged in the Tender Box at [...INSERT DETAILS...] on or before close of 

business (4:30 p.m.) on [....INSERT DATE....] (the Tender Closing Time). 

2.6.2 Tenders must be enclosed in a sealed envelope or other sealed container and clearly marked 

on the outside with the RFT reference number and closing date in order to minimise 

mishandling. 

2.6.3 Tenders lodged after the Tender Closing Time will be taken to be “Late Tenders”. Late 

Tenders will be opened and registered separately and may be excluded from the evaluation 

process at the sole and absolute discretion of the [...INSERT AGENCY NAME...]. Matters the 

[...INSERT AGENCY NAME...] may take into consideration in exercising its discretion include 

the circumstances surrounding the submission and receipt of the Late Tender, including: 

(a) 

(b) 

(c) 

how late the tender is, and the reasons provided for the late submission, supported by 

appropriate explanatory evidence; 

the length of time permitted for the preparation of tenders, including any extension 

permitted under clause 2.7; and 

whether the [...INSERT AGENCY NAME...] is satisfied that the tenderer lodging the 

Late Tender is unlikely to obtain an unfair advantage through the lodgement of a Late 

Tender. 

2.6.4 Any decision by the [...INSERT AGENCY NAME...] on whether or not to admit a Late Tender 

to the evaluation process shall be final. 



2.6.5 Should the tenderer become aware of any discrepancy, error or omission in the tender 

document submitted, and the tenderer wishes to lodge a correction or provide additional 

information, that material must be in writing and lodged prior to the Tender Closing Time. 

2.7 Extension of Tender Closing Time 

2.7.1 The Tender Closing Time may be extended, at the sole and absolute discretion of the 

[...INSERT AGENCY NAME...], by written notice from the [...INSERT AGENCY NAME...]. Any 

extension notice will be given the same distribution as the original Request For Tender. 

2.8 Tender Delivery 

2.8.1 Tenders may be delivered to the address specified in clause 2.6.1, by hand (by the tenderer 

or the tenderer’s private agent) or sent via registered post. Facsimile transmissions and e- 

mail will not be accepted. 

2.8.2 Where tenders are mailed, [...INSERT AGENCY NAME...] staff will, subject to this clause 2.8, 

place the tenders in the Tender Box. While reasonable efforts will be made to place mailed 

tenders in the Tender Box in a timely fashion, the [...INSERT AGENCY NAME...] gives no 

undertaking or warranty that tenders mailed to and received at the offices of the [...INSERT 

AGENCY NAME...] before the deadline will be lodged in the Tender Box before the Tender 

Closing Time. Tenderers submitting tenders by mail do so at their own risk. Tenderers are 

encouraged to lodge tenders by hand. 

2.8.3 In the event that it is unclear whether a tender was lodged prior to the Tender Closing Time, 

the onus is on the tenderer to establish that the tender was lodged prior to the Tender Closing 

Time. The [...INSERT AGENCY NAME...] may require the tenderer to provide proof of 

delivery. For this reason tenderers should ensure that they have documentary proof of the 

delivery of tenders. 

3 MATTERS CONCERNING TENDER RESPONSE 

3.1 Period of Tender 

3.1.1 The [...INSERT AGENCY NAME...] requires that tenders submitted in response to this RFT 

remain open for acceptance for a period of not less than six (6) months after the Tender 

Closing Time. Tenderers shall state any longer period for which its offer comprised in this 

tender remains valid for acceptance. 

3.2 Language of Tenders 

3.2.1 The tender, including all attachments and supporting material, is to be written in English with 

definitions provided for any industry terms used. Unless otherwise specified, measurement is 

to be expressed in Australian legal units of measurement. 

3.3 Tender Preparation 

3.3.1 Tenderers are to complete and provide the information requested in this RFT, including: 

(a) the Declaration by Tenderer at Annex A; 

(b) the Schedule of Information to be supplied by Tenderers at Annex B; 

(c) the Statement of Compliance at Annex D; and 

(d) the Tenderer’s Privacy Statement at Annex E. 

3.3.2 Where clauses in this RFT (including the draft Conditions of Contract) require information to 

be provided by the tenderer, this information is to be included in the relevant section of Annex 

B, or incorporated in the Statement of Compliance at Annex D. 



3.3.3 Supporting documentation may be provided to enhance the proposal contained in the tender. 

Supporting documentation must be provided before the Tender Closing Time. Any supporting 

documentation which, in the opinion of [...INSERT AGENCY NAME...], materially alters the 

tender will not be admitted to the evaluation. 

3.3.4 Tenderers must ensure that the tender is complete, includes the correct number of copies, 

and contains clear and concise responses to all matters identified in this RFT. Failure to 

completely respond to the requirements of this RFT may lead to the tender being set aside for 

incompleteness. 

3.4 Improper Assistance 

3.4.1 Tenderers shall not use the improper assistance of employees or former employees of the 

Commonwealth, or information unlawfully obtained from the Commonwealth, in compiling their 

tenders. The [...INSERT AGENCY NAME...] may set aside a tender which has been compiled 

with such improper assistance or unlawfully obtained information. 

3.5 Statement of Compliance 

3.5.1 Tenderers are to state at Annex D their compliance or otherwise with each clause of the RFT 

including the Conditions of Tender, the Draft Conditions of Contract and the Statement of 

Requirement. Responses are to be in the order in which the clauses appear and refer to the 

relevant clause number, Schedule or Attachment. Non-committal terms such as “noted” 

should not be used. Responses are to be limited, wherever possible, to the following 

expressions: 

(a) “complies” means: 

(i) in the case of a clause which imposes a contractual condition, that the condition 

is agreed to; 

(ii) in the case of a clause which specifies a characteristic or performance to be met 

by the Services provided, that the tender is to provide the requirement as 

specified; 

(iii) in the case of a clause which is of an informative nature only, that the clause has 

been read, understood and is agreed; or 

(iv) in the case of a clause where information has been requested, that the 

information has been provided in the required level of detail and in the required 

format. 

(b) “does not comply” – means that the contractual condition, characteristic or performance 

requirement of the clause cannot or will not be met by the tenderer. 

3.5.2 Where a tender does not comply with a particular clause, the manner and extent of noncompliance, 

including implications for any proposed contract, is to be stated at Annex D. The 

tenderer is to provide separately a summary list of clauses in respect of which there is noncompliance, 

including, where practicable, details of any amendments proposed, or alternative 

clauses considered suitable for the requirement. 

3.6 Tenderers to Inform Themselves 

3.6.1 Tenderers shall be deemed to have: 

(a) examined the RFT, any documents referenced herein, and any other information made 

available in writing by the [...INSERT AGENCY NAME...] to tenderers for the purpose of 

tendering; 

(b) examined all further information which is obtainable by making reasonable enquiries 

relevant to the risks, contingencies, and other circumstances having an effect on their 

tender; and 



(c) 

satisfied themselves as to the correctness and sufficiency of their tenders, including 

tendered prices. 

3.6.2 Tenders are submitted on the basis that tenderers acknowledge that: 

(a) they do not rely on any representation, letter, document or arrangement, whether oral or 

in writing, or other conduct as adding to or amending these conditions, other than 

amendments in accordance with clause 1.3 of these Conditions of Tender; 

(b) they do not rely upon any warranty or representation made by or on behalf of the 

[..INSERT AGENCY NAME...], except as are expressly provided for herein, and they 

have relied entirely upon their own enquiries and inspection in respect of the subject of 

their tender; 

(c) the [...INSERT AGENCY NAME...]shall not be responsible for any costs or expenses 

incurred by tenderers in complying with the requirements of this RFT; and 

(d) neither these conditions nor the tender give rise to contractual obligations between the 

tenderer and the [...INSERT AGENCY NAME...]. 

3.7 Ownership of Tender Documents 

3.7.1 Tenderers acknowledge that the [...INSERT AGENCY NAME...] must retain all documents 

submitted in response to this RFT to enable evaluation of tenders and to comply with 

obligations relating to accountability and record keeping. Accordingly, tenderers submit 

documents in response to this RFT on the basis that they will become the property of the 

[...INSERT AGENCY NAME...] and that the [...INSERT AGENCY NAME...] may use the 

information contained in those documents for tender evaluation purposes, negotiations and 

the preparation, administration or management of any subsequent contract, and may copy the 

documents for these purposes. 

3.7.2 Tenderers should note that the [...INSERT AGENCY NAME...] may provide the tender 

documentation, or any part thereof, to a third party for the purposes of assisting the 

[...INSERT AGENCY NAME...] in tender evaluation, negotiations and the preparation of any 

subsequent contract. 

3.7.3 Notwithstanding clause 3.7.1, and without prejudice to anything agreed in any subsequent 

contract, ownership of the Intellectual Property in the information contained in the tender 

documents shall remain vested in the person with the original ownership of that Intellectual 

Property. 

3.7.4 Tenderers should also note the provisions of the Freedom of Information Act 1982 and the 

commercial confidentiality aspects of this RFT. Matters or items which are commercial in 

confidence should be clearly identified as such. 

4 ASSESSMENT OF TENDERS 

4.1 Tender Assessment 

4.1.1 Tenders will be assessed to determine the tender representing the overall best value for 

money consistent with Australian Government procurement policies (including the Agency’s 

Chief Executive Instructions, etc). 

4.1.2 Subject to clause 4.1.1, the criteria to be applied for the purposes of evaluation may include 

the following: 



(a) 

Mandatory Criteria 

Core Protocols 

Services Tendered 

[suggested only] 

Compliance with Core Protocols as outlined in Schedule 4 of the 

current Financial Management and Accountability (Finance Minister 

to Chief Executives) Delegations. 1 

Ability to provide all of the services and meet the service levels 

specified in the Statement of Requirements incorporated in the 

Schedules to the Conditions of Contract at Part Three to this 

Request for Tender. [Use of the term “all” here assumes that part 

tenders are not accepted. Refer clause 2.1.1.] 

(b) 

Other Evaluation Criteria [suggestions only] 

Contract 

Services 

Quality of Services 

Fees and Other charges 

proposed by the Tenderer 

Level of Compliance with the terms and conditions of the draft 

Contract at Part Three, and the implications of any additional terms 

and conditions relevant to the Services listed in each Product 

Module. 

The tenderer’s approach to the provision of the Services and 

demonstrated understanding of the Agency’s operational 

requirements. 

Quality of the Services offered by the tenderer, including: 

• ability of the tenderer to meet current and projected transaction 

volumes of the Agency and time critical and/or legal requirements 

for these transactions; and 

• a demonstrated understanding of the Agency’s business, 

including innovation and proactive identification of more efficient 

Banking Services. 

• Pricing of Services in the Statement of Requirement; 

• Transition Costs passed to the Agency; 

• Pricing of other proposed Services set out in Annex B. 

Service Levels • The tenderer’s ability to meet, and approach to, Service Levels 

specified in the Statement of Requirement. 

• The tenderer’s approach to the establishment of Service Levels 

in the delivery of Banking Services for the Agency. 

Relationship Management • The quality and extent of resources that would be provided by the 

Bank to manage the relationship with the Agency. 

• The tenderer’s approach to resolving requests and queries from 

the Agency. 

• Record of performance in delivering Banking Services of a 

similar nature and scope to the Agency’s to other public and/or 

private sector organisations. 

Implementation timetable • Ability of the tenderer to meet the Agency’s implementation 

target. 

Information Systems • Compatibility of the Bank’s Systems to the Agency’s Financial 

Management Information Systems; 

1 A copy of the Delegations are available on the Finance Agency Banking web-site at: 

http://www.finance.gov.au/finframework/banking.html 



• Integration costs, if any, to be borne by the Agency. 

4.1.3 Tenderers should note that the list of criteria is not exhaustive and the category (b) evaluation 

criteria are not in any order of importance. The [...INSERT AGENCY NAME...] reserves the 

right, in its absolute discretion, to evaluate tenders as [...INSERT AGENCY NAME...] deems 

appropriate in the context of its requirement for the Services, including the determination of 

the evaluation criteria and the significance to be applied to particular evaluation criteria. 

4.1.4 The [...INSERT AGENCY NAME...] may, in its sole and absolute discretion, use any relevant 

information obtained in relation to a tender, either through the tender process or by 

independent inquiry, in the evaluation of tenders. 

4.1.5 Tender responses which, in the opinion of [….INSERT AGENCY NAME…...], are incomplete, 

non-compliant with essential Agency requirements, or clearly not competitive, may, at any 

time, be excluded from consideration at the [….INSERT AGENCY NAME…..] discretion, but 

[…INSERT AGENCY NAME…] reserves the right to consider such tenders and to seek 

clarification in accordance with clause 4.1.9. . 

4.1.6 Neither the lowest priced tender nor any tender will necessarily be accepted by the [...INSERT 

AGENCY NAME...]. The [...INSERT AGENCY NAME...] reserves the right to accept or reject 

any tender regardless of its compliance or non-compliance with the RFT. 

4.1.7 The [...INSERT AGENCY NAME...] reserves the right to accept separate tenders for discrete 

elements of the requirement, or any item or items, or part or parts thereof, as provided in the 

tender or tenders. 

Note: Drafter to ensure that this provision is consistent with clause 2.2 and 2.3 of the Conditions of 

Tender. 

4.1.8 These Conditions of Tender are expressly not a contract between the [...INSERT AGENCY 

NAME...] and the tenderer. Nothing in this Request for Tender, nor in any tender received, 

shall be construed as to give rise to contractual obligations, express or implied. No contract 

shall be created in relation to a tender until a formal contract is executed between the 

[...INSERT AGENCY NAME...] and the tenderer, based on the draft Conditions of Contract in 

Part Three. 

4.1.9 The [...INSERT AGENCY NAME...] reserves the right to seek clarification in relation to any 

ambiguity or uncertainty from any or all of the tenderers in relation to their tender, including 

matters concerning the tenderer’s proposed contractors. The [...INSERT AGENCY NAME...] 

may also request to visit the facilities of tenderers and their proposed contractors to clarify 

parts of the tenders. 

4.2 Negotiations 

4.2.1 The [...INSERT AGENCY NAME...] reserves the right to enter into negotiations with any one 

or more tenderers, including tenderers who have lodged non-compliant tenders. 

4.2.2 These conditions are not intended to limit the scope of negotiations. The tender shall not be 

deemed to have been accepted unless and until a formal written contract has been executed 

by the tenderer and the [...INSERT AGENCY NAME...]. Notification from the [...INSERT 

AGENCY NAME...] to any tenderer that it is a preferred, selected or successful tenderer shall 

not constitute an acceptance or rejection of any tender. 

4.2.3 The [...INSERT AGENCY NAME...] reserves the right to terminate negotiations with any 

tenderer and commence negotiations with any other tenderer, at any time. In particular, the 

[...INSERT AGENCY NAME...] may reject a tender and consider other tenders in 

circumstances where, during the contract negotiations, the tenderer seeks to vary the terms of 

its tender, including, without limitation, price or its stated compliance with the draft Contract 



Conditions at Part Three. 

4.3 Debriefing 

4.3.1 After a contract is arranged with the successful tenderer, all unsuccessful tenderers will be 

invited to attend a private debriefing with the Agency to discuss the reasons for their nonselection. 

Tenderers will be debriefed against the evaluation criteria contained in clause 4.1.2. 

In accordance with Australian Government policy, unsuccessful tenderers may only be 

provided with the name of the successful tenderer and the total price of the tender. No 

comparisons with other tenders will be made. 

5 MATTERS AFFECTING THE TERMS AND CONDITIONS OF CONTRACT 

5.1 The draft Contract at Part Three of this RFT represents the preferred terms and conditions on 

which the [...INSERT AGENCY NAME...] wishes to contract with the successful tenderer. 

5.2 However, it is acknowledged [...INSERT AGENCY NAME...] that there may be additional or 

alternative terms and conditions in relation to the provision of Services in accordance with 

specific Product Modules (‘Product-specific terms and conditions’). Tenderers are to provide 

complete details of any Product-specific terms and conditions, and their effect on the provision 

of the Services. 

5.3 Tenderers are to provide details in Annex D of any perceived inconsistency between the 

proposed Product-specific terms and conditions and the draft Contract in Part Three. 

5.4 Tenderers who are listed on the pre-qualification panel are advised that they will be evaluated 

on the basis that, with the exception of Product-specific terms and conditions, they are 

compliant with the draft Contract at Part Three. Any stated non-compliance with the draft 

Contract, other than in relation to Product-specific terms and conditions, may result in the 

tenderer being less preferred than those tenders which confirm their compliance with the draft 

Conditions of Contract. 

6 MATTERS AFFECTING TENDERED FEES AND PRICE BASIS 

6.1 Fees are to be tendered, and the [...INSERT AGENCY NAME...] will make contractual 

payments, in Australian dollars. 

6.2 The tenderer must provide details of those fees and charges which can, where possible, be 

firm for the Term of the Contract, and those fees and charges which will be variable 

throughout the Term of the Contract. The tenderer shall submit fees for the Services in 

accordance with paragraph 3 of Annex B of these Conditions of Tender. Where fees for 

specific transaction volumes are sought in accordance with paragraph 3 of Annex B, these 

fees shall be firm for the specified transaction volumes and the transaction volume to which 

each price applies should be shown. 

6.3 Tendered fees are to be inclusive of all costs of complying with the Conditions of Tender and 

associated with providing the Services and carrying out all matters and doing all things 

necessary for the due and proper performance and completion of the proposed Contract. 

Fees and charges offered in the tender may not be modified during tender evaluation. 

6.4 The conditions of Contract in Part Three provide for the Parties to be responsible for taxes, 

duties and charges levied or imposed upon them. The Banker will be responsible for all 

overseas taxes, duties and charges and all Australian (Federal, State and Local Government) 

taxes, duties and charges levied or imposed on the Banker. The conditions of Contract also 

incorporate a mechanism for passing on taxes, duties and charges payable by the [...INSERT 

AGENCY NAME...] to the [...INSERT AGENCY NAME...]. 



6.5 Goods and Services Tax (GST) is applicable to all services which are ‘taxable supplies’ within 

the meaning of A New Tax System (Goods and Services Tax) Act 1999 (the GST Act). The 

tenderer must provide details of any Services which are ‘taxable supplies’ within the meaning 

of the GST Act, and their approach to pricing for these Services. Tenderers are required to 

separately identify the GST component of any fees on ‘taxable supplies’. 

7 AUSTRALIAN GOVERNMENT REQUIREMENTS 

7.1 Australian and New Zealand Supplies Policy 

7.1.1 The Australian Government is committed to maximising opportunities, consistent with the 

principles of value for money, for Australian and New Zealand (ANZ) industry development. 

The Government has directed all agencies not to draw up purchasing specifications (including 

technical, performance and functional), and conditions of contract, so as to exclude ANZ 

goods or services which are suitable for, or reasonably adaptable to the Agency’s needs, nor 

to evaluate tenders in a manner that is biased against ANZ suppliers. Tenderers who consider 

the above directions are not being followed should contact the organisation that issued the 

RFT. 

7.2 Freedom of Information 

7.2.1 The Freedom of Information Act 1982, gives to members of the public rights of access to 

official documents of the Australian Government and its agencies. The Act extends, as far as 

possible, the right of the Australian community to access information (generally documents) in 

the possession of the Australian Government, limited only by considerations of the protection 

of essential public interest and of the private and business affairs of persons in respect of 

whom information is collected and held by departments and public authorities. 

7.2.2 Tenderers should also be aware that Commonwealth regulations require the person who 

enters into a contract on behalf of the Australian Government for procurement of services 

exceeding a specific monetary amount to publish certain identifying details of the contract in 

the Commonwealth of Australia Gazette in the Gazette Publishing System (GaPS). 

7.3 Affirmative Action 

7.3.1 Tenderers’ attention is drawn to the obligation of certain employers under the Equal 

Opportunity for Women in the Workplace Act 1999 ("the Act"). 

7.3.2 The Australian Government has directed its employees not to purchase goods or services 

from suppliers who do not comply with their obligations, if any, under the Act. It will be a term 

of the Contract with the successful tenderer that it complies with its obligations, if any, under 

the Act. A further term of the Contract will be that the Banker does not enter into a contract, 

under that Contract, with a non-complying supplier. 

7.4 Australian National Audit Office 

7.4.1 Tenderers’ attention is drawn to the Auditor-General Act 1997 which provides the Auditor- 

General or an authorised person with statutory powers to have, at all reasonable times, 

access to information, documents and records. The successful tenderer will be required to 

provide the Auditor-General, or his delegate, with reasonable access to information, 

documents and records, which are directly related to any contract entered into as a result of 

this RFT, for the purpose of carrying out the Auditor-General’s functions. The access will be 

required at reasonable times, on giving reasonable notice, for the purpose of carrying out the 

Auditor-General's functions and will be restricted to information and assets which are in the 



7.5 Privacy 

custody or control of the tenderer, its employees, agents or contractors, and which is directly 

related to the contract entered into as a result of this RFT. 

7.5.1 Tenderers’ attention is drawn to the provisions of the Privacy Act 1988, and in particular, the 

Information Privacy Principles (IPPs) set out in section 14 of that Act. The successful tenderer 

will be expected to comply with the IPPs in relation to Personal Information held or controlled 

by it in connection with any contract as a result of this RFT. 

7.5.2 In this RFT, “Personal Information” has the same meaning as it has in the Privacy Act 1988. 

7.5.3 The tenderer’s attention is also drawn to Annex B, paragraph 18 and Annex E (Tenderer’s 

Privacy Statement). 



Annexes: 

A. Declaration by Tenderer 

B. Information to be Supplied by Tenderer 

C. Description of Transactions and Accounts 

D. Statement of Compliance 

E. Tenderer’s Privacy Statement 



ANNEX A - DECLARATION BY TENDERER 

[....TENDERERS TO INSERT NAME...] A.C.N/A.B.N. [....TENDERERS TO INSERT A.C.N/A.B.N...] (if 

any) tenders to provide the Services solicited by the Request for Tender No [....DRAFTERS TO 

INSERT RFT IDENTIFICATION PRIOR TO RELEASE OF RFT....] at the fees and charges tendered 

and, subject to the Statement of Compliance, in accordance with the draft Conditions of Contract. 

Acceptance 

This tender remains open for acceptance until [..TENDERERS TO INSERT DATE..], being 

[....TENDERERS TO INSERT PERIOD..] months from the tender closing time. (Refer clause 3.1. of 

Conditions of Tender). 

Improper Assistance 

This tender has been compiled without the improper assistance of employees or former employees of 

the [.insert Agency name..], and without the use of illegally obtained information. 

REGISTERED OFFICE OR OTHER 

ADDRESS OF TENDERER: 

..................................................................... 

..................................................................... 

TELEPHONE: 

..................................................................... 

POSTAL ADDRESS 

......................................................................... 

......................................................................... 

FACSIMILE: 

......................................................................... 

Signature of tenderer or person authorised to make tender on behalf of the tenderer. (Note: if made on 

behalf of tenderer details of the official position held should be included such as Director, Manager 

etc.) 

SIGNATURE: 

DATE OF SIGNATURE: 

............................................................... 

NAME (Block Letters): 

............................................................... 

SIGNATURE OF WITNESS: 

................................................................ 

....................................................................... 

POSITION HELD: 

...................................................................... 

ADDRESS OF WITNESS: 

....................................................................... 

........................................................................ 

NAME (Block Letters): 

................................................................. 

Company executive nominated to receive correspondence/enquiries: 

NAME:(Block Letters): 

................................................................. 

PHONE: 

.......................................................................... 

FACSIMILE: 

......................................................................... 



ANNEX B – SCHEDULE OF INFORMATION TO BE SUPPLIED BY 

TENDERERS 

Note: The clauses in this Annex seek what might be considered standard information consistent with general 

Banking Services requirements of the Agency and the structure of the RFT and Contract. The Agency must 

carefully consider, and request, the type of information it considers may be relevant to the overall quality and 

delivery of Banking Services for the Agency over the term of the Contract, and for evaluation purposes. In 

particular, the Agency must ensure that the information supplied by tenderers can be related to the 

evaluation criteria, and is sufficient to enable the Agency to effectively evaluate the tender in accordance 

with the published evaluation criteria. 

1 FORMAT FOR RESPONSES 

1.1 Tenderers are requested to submit their responses in a format that presents information in the 

following order: 

(a) Executive Summary (no more than three pages); 

(b) Statement of Compliance (see Annex D); 

(c) Statement of Requirement for each Product Module; 

(d) responses to the information requested below (Annex B); 

(e) Tenderer’s Privacy Statement (Annex E); and 

(f) any accompanying information, including terms and conditions, relevant to the Services 

listed in each Product Module. 

1.2 Tenderers must ensure that the tender specifically responds to every item and condition 

identified in this RFT and any Schedules, Annexes or Attachments hereto. The tender 

response is to be structured in the order in which the clauses appear with identical section 

clause numbering etc. The tender must be clear and precise and must refer, where 

appropriate, to page or paragraph numbers in manuals or supporting documentation which form 

part of the tender. 

1.3 Tenderers are welcome to include additional information they consider would assist the 

evaluation of their response. In the interests of efficiency, it would be appreciated if this 

information could be kept to a minimum and provided within the RFT format. Any supporting 

documentation which, in the opinion of […INSERT AGENCY NAME……], materially alters the 

tender will not be admitted to the evaluation. 

2 CORE PROTOCOLS 

2.1 Tenderers are required to provide a statement of their understanding and commitment to 

adhere to the Core Protocols. 

3 SERVICE REQUIREMENTS 

3.1 Tenderers must provide a statement expressing their understanding of the Agency’s service 

requirements within an Australian Government context, including an understanding of the 

nature and scope of the Agency’s transaction and account structure provided in Annex D. 

3.2 Tenderers must provide a detailed description of the Services in accordance with the Statement 

of Requirement (attached at Part Four) and their approach to the delivery of the Services, 

including Product-specific terms and conditions which will apply to the provision of the Services. 



3.3 Tenderers must clearly identify any amendments to the draft Contract necessary for the 

operation of Product-specific terms and conditions, in accordance with clause 3 of the draft 

Contract. 

3.4 Tenderers may also submit details of Services, Fees and Product-specific terms and conditions 

for Services not specifically requested by […INSERT AGENCY NAME…] in the Statement of 

Requirement, but which, in the tenderer’s opinion, will be of value to […INSERT AGENCY 

NAME…]. Any information provided in respect of this clause must be provided in a separate 

sealed envelope or container, and will only be considered at the completion of the evaluation 

process, after the selection of a preferred tenderer. 

4 CORPORATE STRUCTURE 

4.1 Tenderers are to provide sufficient information to enable the […INSERT NAME OF 

AGENCY….] to clearly identify the entity with whom it will contract. Provide details of your 

corporate structure with an emphasis on those elements of the structure which would be 

accepting corporate responsibility for the conduct of the Contract. Tenderers must provide 

details of: 

(a) 

(b) 

(c) 

(d) 

(e) 

(f) 

(g) 

the tenderer’s full name, any trading or business name, and registered office; 

for a foreign company, details of its registration, incorporation and place of business in 

Australia and its ARBN and ABN; 

for an Australian company, its ACN and ABN; 

evidence of Australian Prudential Regulation Authority (APRA) authority to carry on a 

banking business in Australia in accordance with section 9 of the Banking Act, 1959; 

individual shareholders holding 20 percent or more of any issued capital, and particulars 

of any foreign national or foreign bodies or organisations in a position to exercise or 

influence control over the tenderer; and 

any matter relating to the commercial, technical or financial capacity of the tenderer 

which can materially affect the tenderer’s ability to perform its obligations under any 

resultant contract; and 

a profile of the tendering company or contracting entity, any parent company and any 

relevant subsidiary company or major contractor, which will be providing the Services set 

out in the Statement of Requirement directly to […INSERT AGENCY NAME…]. 

5 RELATIONSHIP MANAGEMENT 

5.1 Tenderers are requested to provide an outline of their approach to management of the 

client/banker relationship with a particular focus on the ongoing functions and activities 

undertaken to establish a good understanding of [....INSERT AGENCY NAME ....]’s needs and 

ensure that Banking Services and products are made available and, as appropriate, tailored to 

the [ ....INSERT AGENCY NAME....]’s needs. 

5.2 Tenderers are to provide details of the key personnel (including location) who will be assigned 

to manage the relationship with the [...INSERT AGENCY NAME...] and specify the person 

primarily responsible for day-to-day contact with the [...INSERT AGENCY NAME...]. Please 

include a brief resume for each of these people. 

6 PRICING 

6.1. Tenderers are to provide details of proposed fees and charges against each of the service 



items in the Statement of Requirement at Part Four. Unless otherwise indicated, proposed 

pricing must be complete. Any fees or charges not stated as being additional will not be 

allowed as a charge against any of the specified services under any contract entered into as a 

result of this RFT. To assist evaluation of the offer the tenderer should state the basis upon 

which the proposed fees are charged (e.g. per transaction, by dollar value, per facility, etc). 

6.2 Where requested in the Statement of Requirement, pricing information must be related to 

specific transaction volumes set out in Annex D. 

6.3 Tenderers must indicate against the relevant service items in the Statement of Requirement, 

any pricing that is, or may be, subject to variation during the proposed Term of any contract 

entered into as a result of this RFT, and state the basis upon which prices would, or would be 

expected to vary. Tenderers must also provide a summary of all pricing under the proposed 

contract, including transition costs and licensing and interface fees (if any), as a separate 

attachment to this Annex B. 

6.4 Tenderers are required to provide details of any Services which are ‘taxable supplies’ within the 

meaning of the A New Tax System (Goods and Service Tax) Act 1999 (the GST Act), and their 

approach to the treatment of GST in relation to the Fees payable for such Services. Tenderers 

are required to separately identify the GST component of any fees on ‘taxable supplies’ (refer 

Part Two, clause 6). 

Note: Drafters must ensure that the RFT is consistent with their Agency’s specific policy and procedures in 

relation to the development and evaluation of tenders, in particular, pricing. This RFT is drafted on the 

basis that pricing information will be embedded in the tender in association with Product Modules. Where 

Agency policy in relation to the evaluation of tenders requires pricing to be provided as a separate 

schedule, the Agency must ensure that the RFT is amended to reflect this requirement. 

7 SERVICE LEVELS 

7.1 The Statement of Requirement at Part Four may set out specific Service Level requirements 

against a number of service items. Tenderers are requested to indicate whether they would be 

prepared to comply with these requirements or offer other Service Levels (including any 

additional costs in relation to the application of Service Levels) and incorporate those in any 

contract entered into as a result of this RFT. The Agency may have a particular interest in the 

possibility of Service Levels being agreed in respect of: 

(a) response times to desktop banking problem resolution; 

(b) response times in tracing cheque presentation; and 

(c) purchase card issue and replacement. 

7.2 Tenderers should state how they propose to measure, establish, maintain and report to the 

Agency on agreed Service Levels that would ensure the Agency receives satisfactory service 

across the range of its Banking Services. 

8 QUERY RESOLUTION 

8.1 Tenderers should detail their approach to resolving requests or queries from the Agency, 

including in respect of: 

(a) details of a deposit and/or cheque in a deposit; 

(b) opening an account or change to an authority for an account; 

(c) queries on bank statement items; and 

(d) queries on fees. 



9 DISASTER RECOVERY 

9.1 Tenderers should indicate whether they have a formal disaster recovery plan and back-up site 

in place in the event of a major systems failure or any other disaster impacting on the continuity 

of delivery of banking services to its customers. 

10 SYSTEMS INTERFACES 

10.1 The Agency currently uses the following FMIS system[s]: 

(a) [ ....INSERT DETAILS OF AGENCY SYSTEMS FOR WHICH BANK INTERFACES 

WOULD BE REQUIRED FOR THE TRANSMISSION OF PAYMENT DATA ETC. 

INDICATE WHETHER THE SYSTEMS ARE AGENCY-SPECIFIC LEGACY SYSTEMS 

AND THE NATURE OF ANY AGENCY-SPECIFIC MODIFICATIONS TO STANDARD 

SOFTWARE PRODUCTS SUCH AS SAP R/3 FINANCIALS ....] 

10.2 Tenderers should provide relevant details of their Systems (including Banker Software) 

functionality, including both operational and technical requirements. Tenderers are to indicate 

their capability to interface their Systems with the Agency’s systems. 

11 IMPLEMENTATION 

11.1 The Agency has set a target date for the completion of the implementation of the change in its 

banking provider (if any) of [......INSERT TARGET DATE.....]. Tenderers should provide 

details of their proposed implementation plan consistent with this target date, including 

estimated time frames and indicative costs, should the tenderer be awarded a contract as a 

result of this RFT. This implementation plan should detail the tenderer’s proposed support 

structure and approach, as well as an outline of the level of commitment required from 

[...INSERT AGENCY NAME...] to enable implementation. 

12 CONTINUOUS IMPROVEMENT 

12.1 Tenderers should indicate their approach to continuous improvement in the performance of 

services, including through: 

(a) the identification and application of proven techniques and processes from other activities 

within the tenderer’s operations that might benefit the Agency either operationally or 

financially; and 

(b) the implementation of improvements in technology and banking industry practices which 

are aimed at improving efficiency and functionality in the delivery and use of the Agency’s 

Banking Services. 

13 CONTRACTORS 

13.1 Tenderers must provide details of any contractors that the tenderer proposes to use to deliver 

services directly to [….INSERT AGENCY NAME…] under the Contract. Such detail shall 

include (for each proposed contractor) the name and A.C.N/A.B.N. of the company, the 

elements of work to be contracted, and the significance of the work. 

13.2 [….INSERT AGENCY NAME…], in its absolute discretion, reserves the right to reject any 

contractor proposed in the tender, and require the tenderer to propose an appropriate 

alternative contractor in the rejected contractor’s place 



14 AGENCY MATERIAL 

14.1 Tenderers are to provide details of any Agency Material they require for the performance of the 

Services. Where the use of Agency Material is proposed, tenderers must provide details 

(including, but not limited to, the impact on the tendered price) of the effect of non-provision of 

Agency Material. 

14.2 The decision as to whether or not Agency Material will be provided will be made at the sole 

discretion of the [...INSERT AGENCY NAME...]. 

15 EXPERIENCE & REFERENCES 

15.1 Tenderers should provide the names of at least two other organisations to which the tenderer 

has provided services of similar nature and scope to those required by the [...INSERT AGENCY 

NAME...]. Please provide the name and contact details of persons in these organisations who 

may be contacted and are prepared to act as referees. 

15.2 Tenderers should provide details of their experience in providing banking services to FMA Act 

agencies in Australia. 

16 EQUAL OPPORTUNITY FOR WOMEN IN THE WORKPLACE ACT 1999 

16.1 Tenderers are to indicate whether they are currently named as not complying with the Equal 

Opportunity for Women in the Workplace Act 1999. 

16.2 Where contractors have been specified in the tender, tenderers are to indicate whether the 

contractors are named as not complying with the aforementioned Act. 

17 TENDERER’S REPRESENTATIVE 

17.1 Tenderers must include contact details of a person authorised to represent their organisation for 

the purposes of: 

(a) any enquiries relating to the preparation of the response to this RFT; and 

(b) negotiations in relation to any contract as a result of this RFT. 

18 INTERNET BANKING 

18.1 Tenderers should describe any Internet banking solutions that would be made available to the 

Agency and describe how they might assist the [...INSERT AGENCY NAME...] conduct its 

banking business. 

18.2 The Australian Government has made a policy commitment 2 to: 

(a) deliver all appropriate Australian Government services electronically - complementing not 

replacing existing written, telephone, fax and counter services; 

(b) pay all suppliers to Australian Government electronically; and 

(c) be able to trade electronically with all ‘simple’ procurement suppliers who wish to do so, 

using open standards. 

2 

The Prime Minister’s Investing for Growth statement of 1997, committed the on-line delivery of all appropriate Australian 

Government services by 2001, including procurement and payment services. 



18.3 The [...INSERT AGENCY NAME...] needs to take action towards the achievement these goals 

that are a part of the Australian Government’s on-line strategy, and in particular, to pay all 

suppliers to Australian Government by electronic funds transfer, with this facilitated by the issue 

of electronic remittance advice. 

18.4 Tenderers are requested to describe internet banking and e-payment solutions they may be 

able to provide that would assist the [...INSERT AGENCY NAME...] to meet its goals in this 

area, including the availability of technologies and services supporting use of electronic 

remittance advices linked to e-payment instructions. 

19 PRIVACY 

19.1 If the tenderer does not consider that it will be able to comply in every respect with the 

Information Privacy Principles (IPPs) in section 14 of the Privacy Act, it must provide a 

Tenderer’s Privacy Statement at Annex E, stating: 

(a) which IPPs it is not currently able to comply with; and 

(b) the arrangements and procedures the tenderer has in place to protect any Personal 

Information that may be held or controlled by the tenderer. 

19.2 In this RFT, “Personal Information” has the same meaning as it has in the Privacy Act 1988. 



ANNEX C - DESCRIPTION OF TRANSACTIONS AND ACCOUNTS 

[........INSERT NAME OF AGENCY....] 

Note: Agency to complete prior to release of RFT. This Annex will provide tenderers with the information 

required to assess the Agency’s specific requirements, estimate their cost structures and provide the Agency 

with commercially competitive offers, based on the Agency’s transaction volumes and account keeping 

requirements. 

1 BANK ACCOUNT STRUCTURES 

Provide an outline of the agency’s bank account structure (e.g. a map); 

Provides details of the quantity, types (by function as well as “departmental”, “administered” 

payments/receipts, Trust Account descriptors) and domicile (i.e. location) of the Agency’s bank accounts. 

• Outline any sub-accounts operating within these structures. 

If the Agency has developed proposals to change these numbers and/or structures, outline how and what 

changes are expected to be made. 

Indicate the average balances of accounts by type over (say) a yearly cycle – indicating peaks and troughs. 

2 TRANSACTION VOLUMES 

Provide details of measured volumes of transactions by each transaction type (e.g. deposits, direct credits, 

cheques, RTGS transfers) for a representative period; either actuals or estimates. 

Where the Agency expects some significant changes in these volumes in relation to specific transactions, or 

overall, it should indicate the nature of these changes and estimate their impact. Tenderers can be 

requested to price according to current and estimated transaction volumes. 

3 MAJOR CASH FLOWS 

Provide an outline of the movements by value over a weekly, monthly or yearly cycle for the Agency’s cash 

flows. This should describe movements between accounts and for inflows (receipts) and outflows 

(payments) through payment system and settlement streams (Real Time Gross Settlement and 

Commonwealth Bulk Direct Entry) and geographically through any existing agency banking network (in 

Australia and overseas). 



ANNEX D - STATEMENT OF COMPLIANCE 

To be read in conjunction with clause 3.5. of the Conditions of Tender. A response including any 

requested information, must be provided against each of the relevant clauses in the Request for 

Tender. If appropriate, compliance may be indicated against groups of clauses, e.g. clauses 2.1 to 

2.5 inclusive – “Complies”. A summary list of clauses in respect of which there is non-compliance 

should also be provided. 

CLAUSE/ANNEX/ 

SCHEDULE/ 

PRODUCT MODULE 

COMPLIANCE 

STATEMENT 

CROSS 

REFERENCE 

REMARKS 



ANNEX E - TENDERER’S PRIVACY STATEMENT 

Tenderer to provide details of its compliance with the Information Privacy Principles (IPPs) which 

are set out in section 14 of the Privacy Act, and in particular: 

(a) which IPPs it is not currently able to comply with; and 

(b) 

the arrangements and procedures the tenderer has in place to protect any Personal 

Information that may be held or controlled by the tenderer. 



PART THREE: 

DRAFT CONTRACT CONDITIONS 

[Insert draft contract] 



PART FOUR: 

STATEMENT OF REQUIREMENT 

The Product Modules defining the nature and scope of the Banking Services to be provided under the 

Contract will be developed in accordance with this Statement of Requirement and the successful tenderer’s 

response. It is vital that the elements of this Statement of Requirement be drafted in a manner that will 

enable easy integration into the Product Module components of the final Contract. 

Drafters must insert full details of the Agency’s banking services requirements, including Service Levels and 

statements in relation to the Agency’s expectations in respect of the performance of the services. These 

should be structured along the lines of the Product Modules which appear as Schedules to the Contract. 

Part A of the ‘Banking Services Checklist’ in the Toolkit provides a proforma Statement of Requirement 

which has been specifically developed for ease of integration in the contract. Where possible, the use of this 

proforma is recommended.

Model Request for Tender - Department of Finance and Deregulation

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?