Model Request for Tender - Department of Finance and Deregulation
Model Request for Tender - Department of Finance and Deregulation
Model Request for Tender - Department of Finance and Deregulation
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Agency Banking: Market Testing Toolkit - <strong>Model</strong> <strong>Request</strong> <strong>for</strong> <strong>Tender</strong><br />
(a)<br />
M<strong>and</strong>atory Criteria<br />
Core Protocols<br />
Services <strong>Tender</strong>ed<br />
[suggested only]<br />
Compliance with Core Protocols as outlined in Schedule 4 <strong>of</strong> the<br />
current Financial Management <strong>and</strong> Accountability (<strong>Finance</strong> Minister<br />
to Chief Executives) Delegations. 1<br />
Ability to provide all <strong>of</strong> the services <strong>and</strong> meet the service levels<br />
specified in the Statement <strong>of</strong> Requirements incorporated in the<br />
Schedules to the Conditions <strong>of</strong> Contract at Part Three to this<br />
<strong>Request</strong> <strong>for</strong> <strong>Tender</strong>. [Use <strong>of</strong> the term “all” here assumes that part<br />
tenders are not accepted. Refer clause 2.1.1.]<br />
(b)<br />
Other Evaluation Criteria [suggestions only]<br />
Contract<br />
Services<br />
Quality <strong>of</strong> Services<br />
Fees <strong>and</strong> Other charges<br />
proposed by the <strong>Tender</strong>er<br />
Level <strong>of</strong> Compliance with the terms <strong>and</strong> conditions <strong>of</strong> the draft<br />
Contract at Part Three, <strong>and</strong> the implications <strong>of</strong> any additional terms<br />
<strong>and</strong> conditions relevant to the Services listed in each Product<br />
Module.<br />
The tenderer’s approach to the provision <strong>of</strong> the Services <strong>and</strong><br />
demonstrated underst<strong>and</strong>ing <strong>of</strong> the Agency’s operational<br />
requirements.<br />
Quality <strong>of</strong> the Services <strong>of</strong>fered by the tenderer, including:<br />
• ability <strong>of</strong> the tenderer to meet current <strong>and</strong> projected transaction<br />
volumes <strong>of</strong> the Agency <strong>and</strong> time critical <strong>and</strong>/or legal requirements<br />
<strong>for</strong> these transactions; <strong>and</strong><br />
• a demonstrated underst<strong>and</strong>ing <strong>of</strong> the Agency’s business,<br />
including innovation <strong>and</strong> proactive identification <strong>of</strong> more efficient<br />
Banking Services.<br />
• Pricing <strong>of</strong> Services in the Statement <strong>of</strong> Requirement;<br />
• Transition Costs passed to the Agency;<br />
• Pricing <strong>of</strong> other proposed Services set out in Annex B.<br />
Service Levels • The tenderer’s ability to meet, <strong>and</strong> approach to, Service Levels<br />
specified in the Statement <strong>of</strong> Requirement.<br />
• The tenderer’s approach to the establishment <strong>of</strong> Service Levels<br />
in the delivery <strong>of</strong> Banking Services <strong>for</strong> the Agency.<br />
Relationship Management • The quality <strong>and</strong> extent <strong>of</strong> resources that would be provided by the<br />
Bank to manage the relationship with the Agency.<br />
• The tenderer’s approach to resolving requests <strong>and</strong> queries from<br />
the Agency.<br />
• Record <strong>of</strong> per<strong>for</strong>mance in delivering Banking Services <strong>of</strong> a<br />
similar nature <strong>and</strong> scope to the Agency’s to other public <strong>and</strong>/or<br />
private sector organisations.<br />
Implementation timetable • Ability <strong>of</strong> the tenderer to meet the Agency’s implementation<br />
target.<br />
In<strong>for</strong>mation Systems • Compatibility <strong>of</strong> the Bank’s Systems to the Agency’s Financial<br />
Management In<strong>for</strong>mation Systems;<br />
1 A copy <strong>of</strong> the Delegations are available on the <strong>Finance</strong> Agency Banking web-site at:<br />
http://www.finance.gov.au/finframework/banking.html<br />
Financial Framework Division October 2003 12