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14<br />

IndustryUpdate<br />

Proudly sponsored by<br />

NEWS<br />

Dave & Buster's hackers busted<br />

On May 12, 2008, federal prosecutors charged three men<br />

with hacking into 11 Dave & Buster's Inc. restaurants<br />

and stealing consumer data from credit and debit cards.<br />

<strong>The</strong> company's restaurant in Islandia, N.Y., had information<br />

stolen from 5,000 credit and debit cards, causing<br />

at least $600,000 in losses.<br />

Extent <strong>of</strong> the losses from other locations was not<br />

immediately known. Prosecutors say the trio allegedly<br />

hacked into the cash register terminals to acquire<br />

"track 2" credit and debit card information that contains<br />

cardholder account numbers and expiration dates. <strong>The</strong><br />

men then sold the data to others who made fraudulent<br />

purchases.<br />

Albert Gonzalez <strong>of</strong> Miami was indicted on one count<br />

<strong>of</strong> wire fraud conspiracy. Maksym Yastremskiy <strong>of</strong> the<br />

Ukraine and Aleksandr Suvorov <strong>of</strong> Estonia received a<br />

27-count indictment that includes wire fraud conspiracy,<br />

wire fraud, conspiracy to possess unauthorized access<br />

devices, access device fraud, aggravated identity theft,<br />

conspiracy to commit computer fraud, computer fraud<br />

and interception <strong>of</strong> electronic communications.<br />

Discover deal approved<br />

Discover Financial Services received United States antitrust<br />

approval to acquire the Diner's Club International<br />

Card business from Citigroup Inc. Antitrust authorities<br />

reviewed the $165 million deal and will take no action to<br />

block it, the U.S. Federal Trade Commission stated in a<br />

daily notice listing deals cleared by antitrust <strong>of</strong>ficials.<br />

U.S. wire transfer improved<br />

<strong>The</strong> Federal Reserve System and <strong>The</strong> Clearing House<br />

Payments Co. will implement enhanced message<br />

formats on its U.S. dollar wire transfer system, the<br />

Fedwire Funds Service and CHIPS – <strong>The</strong> Clearing<br />

House Interbank Payments System. This will accommodate<br />

cover payments and payments containing business<br />

remittance information.<br />

"<strong>The</strong>se enhancements respond to the needs <strong>of</strong> both<br />

banks and corporations to improve efficiency in wire<br />

transfer payments," said Lauren Hargraves, Senior Vice<br />

President <strong>of</strong> the Federal Reserve Bank <strong>of</strong> New York's<br />

Wholesale Product Office.<br />

Chase cuts jobs, moves overseas<br />

JPMorgan Chase & Co. will eliminate 420 call service<br />

jobs at its Chase Sky Harbor operations center in<br />

Phoenix over the remainder <strong>of</strong> 2008 and move some<br />

employees overseas to its Manila, Philippines, hub.<br />

Officials attempted to notify employees before they<br />

learned their fate from news reports.<br />

All <strong>of</strong> the cuts involve retail customer service positions.<br />

Chase spokeswoman Mary Jane Rogers said the<br />

move was a cost-cutting measure. Affected workers<br />

will receive career counseling and priority posting for<br />

other Chase positions in the Phoenix market and around<br />

the globe.<br />

ANNOUNCEMENTS<br />

Comodo removes malware free <strong>of</strong> charge<br />

Micros<strong>of</strong>t Corp. reported a 300 percent increase in the<br />

• <strong>The</strong> National Association <strong>of</strong> Retail and Thrift Stores, which represents more<br />

than 2,500 stores, expects the resale market to grow at a rate <strong>of</strong> 5 percent<br />

or more in 2008, compared to only 3.5 percent projected growth for<br />

retail sales.<br />

• A report published by the National Retail Federation stated a recent<br />

Retail Horizons survey revealed that one-fourth <strong>of</strong> retailers said their<br />

average sales figure per square foot exceeds $400.<br />

• A survey conducted by BIGresearch LLC for the NRF said the<br />

typical American buying graduation gifts in 2008 will shop for<br />

two graduates and spend an average <strong>of</strong> $52.12.

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